Derek's Toy Barn Reviews 211

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many people highlight the fast and efficient delivery, noting that items arrive quickly and are always well-packaged, often with thoughtful extras like thank-you notes and sweets. Consumers frequently mention the positive overall experience, from easy ordering to great communication, making them eager to purchase again.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Product

Clients share positive opinions on product. Many reviewers praise the items as described, often in perfect... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent all-round... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and fair... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ordering and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more

Rated 5 out of 5 stars

the website is very easy to navigate, the purchasing is also easy to use and the prices are fair. delivery was excellent and i thought the thank you card and sweets were very thoughtful, such a good e... See more


Company details

  1. #23 of 103 best companies in Toy shop

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic ⭐️⭐️⭐️⭐️⭐️

Fantastic, was able to order a sold out every where else will ospreay figure for sons Xmas, he will be over the moon on Xmas morning, came in three days after order. Pretty quick. Will use shop again and recommend to friends and family

22 October 2025
Rated 5 out of 5 stars

Great items that are easy to order

Easy to order, pre order items came way faster than I thought they would. The paying in installment option works a treat. Can't wait for my other pre orders to arive. No doubt i will order from here many more times.

22 October 2025
Rated 5 out of 5 stars

Amazing service

Amazing service, made 2 separate orders and they offered to put in one delivery charge and refunded the difference.
Great communication from strat, well done great to see businesses offering great service 😊

14 October 2025
Rated 5 out of 5 stars

Absolutely Fabulous

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recommend!!

4 October 2025
Rated 5 out of 5 stars

Great product

Great product, speedy delivery and made me feel valued by the extra gift added to the purchase. Have ordered some more bits already.

22 September 2025
Rated 5 out of 5 stars

5 STAR SERVICE!

5 STAR SERVICE!
It s
the place where I know I can find the figures I want at a reasonable price and a excellent service . and a quick service in the post with no problems ...

22 September 2025
Rated 5 out of 5 stars

Great service!

Great service!. D.T.B had what I was after and at a great price!. The communication was great and they came much quicker than I was expecting!. The figures were well packed and in great condition there was even a nice little thank you in the box!. Great place, I’d got to Derek’s again and would recommend 👍

7 August 2025
Rated 5 out of 5 stars

The Ozzman Cometh

I was searching for some Ozzy Osbourne related merchandise and came across a Funko Pop which captured the 80's era look of Ozzy.

It arrived very quickly, packaged up perfectly and came with a lovely thank you note......which was a nice touch 🤘🏻

Great service, above and beyond. I'll be back for sure.

23 July 2025
Rated 5 out of 5 stars

Stop by the Toy Barn

Had a pop saved as a bookmark in my browser and went back to order only to find they had run out of stock. A quick google search revealed Dereks Toy Barn with the pop in stock. Website is great and excellent service, will purchase again from here.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The item i ordered was delayed a few times (out of their control), but they were quick to reply when I had questions, and made sure of shipping addresses were up to date before shipping

27 March 2025

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