One reason this experience was a good one is because every step was made plain and clear to follow and understand until the end. However, it would be better to offer the last five items for the pillo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great info, but give the add-on offers once the pillow has been purchased all at once and allow to choose instead of how its currently being offered as I feel like I may have chosen incorrectly now. D... See more
Company replied
Before buying it I checked whether this was a scam as there are too many dodgy ads on Facebook! I was delighted with the good communication and notications on tracking. My pillows arrived on time as a... See more
Company replied
I have central sleep apnea, and find it difficult to get to sleep with my sleeping equipment and buried in multiple pillows. This single pillow and about a 3° incline to my adjustable bed has made my... See more
Company replied
Company details
About Derila Pillow
Written by the company
EXPERIENCE TRULY LUXURIOUS AND RESTFUL SLEEP
Whether it's neck and back pain in the morning, snoring, or just poor quality sleep, Derila is the bedroom upgrade that helped thousands reclaim and uplift their night time rest. Derila is designed to adapt to your body’s natural shape, offering the perfect support for a deep, restful sleep.
Derila’s ergonomic design adapts to your body for personalized comfort, providing restful sleep. With advanced memory foam, it contours to your neck and spine, promoting proper alignment and reducing pressure points. No matter your sleep position, Derila ensures optimal support, helping you wake up refreshed.
Great For All Sleeping Positions
Neck & Head Alignment
Helps With Snoring
CertiPUR Certified Memory
Foam Tech
DESIGNED FOR UNINTERRUPTED SLEEP
Tired of rolling from side to side on that old shattered pillow the whole night? Exhausted from a stiff neck that keeps you awake till sunrise? Derila helps your body relax, brings unmatched comfort and peaceful sleep that lasts the whole night.
ONE OF A KIND
Derila is the culmination of years of development to create one of the most technically advanced ergonomic memory foam pillows on the market. However, all masterpieces have their cheap imitations. Get the genuine Derila Pillow on their official website.
GET THE ORIGINAL DERILA HERE
Useful Links
Shop Derila Now Track Your Order FAQ Contact UsContact info
United States
- +1 (609) 318-3319
- derila.com
4.0
Great
41K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good shopping
10 May 2026
Unprompted review
Reply from Derila Pillow
Hi,
Thank you for taking the time to leave a review.
We are delighted to hear that you had a good shopping experience with us. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your time with Derila.
Wishing you a wonderful day!
Derila Support Team
Fast easy and convenient.
10 May 2026
Unprompted review
Reply from Derila Pillow
Hello Bill,
Thank you for taking the time to provide your feedback.
We're glad to hear that your experience was fast, easy, and convenient. We truly appreciate your feedback and support.
Wishing you a pleasant day ahead!
Derila Support Team
Reply from Derila Pillow
Hello Elissa Karter,
Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
Easy walk through purchase.
10 May 2026
Unprompted review
Reply from Derila Pillow
Hello Collin Ross,
Thank you for taking the time to provide your feedback.
We're delighted to hear that your purchase experience was smooth and easy. Your positive feedback is greatly appreciated.
Thank you for choosing Derila, and we wish you a pleasant day!
Derila Support Team
Reply from Derila Pillow
Hello Liana,
Thank you for leaving a 5-star review on Trustpilot. We're delighted to hear that you found the online purchase process easy. Your feedback is greatly appreciated.
Wishing you a wonderful day!
Derila Support Team
Ease of ordering
Annoying list of special offers which were only got out of by seeing the small print underneath the offer blue bar!
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Phil Brown,
Thank you for taking the time to provide your feedback.
We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
Easy to follow.
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Cynthia,
Thank you for taking the time to provide your feedback.
We truly appreciate your thoughts and are pleased to hear that you found our process easy to follow. Your feedback is valuable to us and helps us improve our service for everyone.
Wishing you a pleasant day ahead!
Derila Support Team
I don’t like being offered add-ons…
I don’t like being offered add-ons repeatedly after checkout.
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Cindy,
Thank you for sharing your feedback regarding the add-on offers after checkout. We value your input and will take it into consideration as we review our internal processes to see where improvements can be made.
If you have any further questions or concerns, please feel free to reach out to our customer service team at https://support.derila.com
Derila Support Team
Reply from Derila Pillow
Hello Gilbert,
Thank you for leaving a 4-star review. We're thrilled to hear that you had a positive experience. Your feedback is greatly appreciated.
Wishing you a wonderful day!
Derila Support Team
Easy ordering
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Richard Dennis,
Thank you for taking the time to share your feedback. We are delighted to hear that you found the ordering process easy. Your satisfaction is our priority, and we are grateful for your support.
Best regards,
Derila Support Team
The add on’s bother me
The add on’s bother me! I thought it was the best thing ever then I supposedly need to buy this that and the other to make it work right. Well now I’m thinking maybe it’s not as good as they lead me to believe and the add ons make it cost twice as much or more, if seems like false advertising and I’m wondering if the whole thing is a bunch of BS does it even work at all.
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello James,
Thank you for taking the time to provide your feedback.
We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
Reply from Derila Pillow
Hello Tracy,
Thank you for taking the time to leave your review. We hope you have a satisfactory experience with the pillow. Your feedback is important to us, and we value your input. If there’s anything you need, feel free to reach out to us.
Wishing you a wonderful day!
Derila Support Team
Reply from Derila Pillow
Hello Renee K,
Thank you for taking the time to provide your feedback.
We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
The site is easy to use but I didn’t…
The site is easy to use but I didn’t like the fact that I did not see anywhere that you needed a specific pillowcase for them.
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Pat,
Thank you for taking the time to provide your feedback.
We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
Good explanations
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Sylvia Lambaria,
Thank you for taking the time to leave a positive review. We're pleased to know that you found our explanations helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
Wishing you a wonderful day ahead!
Derila Support Team
It was simple and effective
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Rafael,
Thank you for taking the time to provide your feedback.
We appreciate your positive review and are glad to hear that your experience was simple and effective. If you have any further suggestions or need assistance, please feel free to reach out.
Wishing you a pleasant day ahead!
Derila Support Team
Excellent product is as good as the…adds.
Excellent product is as good as the adds. The only downside is having to pay heaps extra to get pillow slips for it. Otherwise all good except for variation in price due to US/AU CONVERSION. Delivered before expected date.
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Wayne,
Thank you for taking the time to provide your feedback.
We appreciate your positive remarks about our product and are glad to hear it met your expectations. We understand your concerns regarding the extra cost for pillow slips and the price variation due to currency conversion.
Your feedback is valuable to us, and we will take it into consideration for future improvements.
Thank you for choosing Derila, and have a great day!
Derila Support Team
Reply from Derila Pillow
Hello Bernard Chéru,
Thank you for taking the time to provide your feedback. We truly appreciate your positive review and are pleased to hear that you find the device effective. Wishing you a pleasant day ahead!
Derila Support Team
Now I sleep seven to nine hours a night!
I bought this product to reduce my sleep apnea.
I have to say, it works!
I used to get three or four hours of sleep a night; now I get seven to nine hours.
4 May 2026
Unprompted review
Reply from Derila Pillow
Hello Antonio Lofrese,
Thank you for taking the time to share your experience with us. We are thrilled to hear that our product has helped improve your sleep by assisting with your sleep apnea. Your feedback is incredibly valuable to us, and we're pleased that you're now enjoying a restful night's sleep. Wishing you continued comfort and rest!
Derila Support Team
It’s about need!
Well I really think free shipping is a major plus. But not everyone can afford all the extras to get it. People need to feel comfortable about spending there money! Need your pillow, but can’t afford to get it. I think free shipping would be an asset rather than a loss.
9 May 2026
Unprompted review
Reply from Derila Pillow
Hello Dawna Monahan,
Thank you for taking the time to provide your feedback. We appreciate your thoughts on our shipping policy. Your feedback is valuable to us as we strive to improve our services. Please know that we are always looking for ways to enhance our customer experience.
We appreciate your patience and understanding. Wishing you a pleasant day ahead!
Derila Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.