Dermatologist.Co.uk Reviews 298

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I h... See more

Company replied

Rated 5 out of 5 stars

I have seen Mr Ashworth both in clinic and have used this service twice since. I have found him to be extremely knowledgeable in his field of Dermatology and on all occassions has helped me out when I... See more

Company replied

Rated 5 out of 5 stars

I have been a patient of Doctor Ashworth before both as a face to face and on line. His written reply was very helpful and informative. He might not be the cheapest but I feel it’s worth paying that b... See more

Rated 5 out of 5 stars

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... See more

Company details

  1. #7 of 7 best companies in Dermatologist
  2. #26 of 28 best companies in Doctor

Written by the company

Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

298 reviews

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Replied to 57% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

This is an absolutely fantastic…

This is an absolutely fantastic service. We have been back and forth with my child’s skin condition for over two months now, and were starting to feel as if we had run out of options with our GP. My child was also becoming self- conscious about their skin condition. I was initially hesitant to use an online service, but was reassured by the good reviews. The service was great and the prescription came through really quickly, with some good advice. We checked with our doctor first and she seemed to think it was a good idea and trusted the new prescription plan that the dermatologist had recommended. Five days later and the results are really impressive. It’s genuinely the best £75 I’ve spent in a long time.

As an aside, which is no reflection on the service, we couldn’t get one of the creams in a large enough size at our local chemist. I’d suggest maybe ring your pharmacist first, as they won’t split a prescription and we didn’t want to wait for them to order the cream in. When we got everything needed, the improvement was really fast.

5 December 2023
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Reply from Dermatologist.Co.uk

Thank you for your comments - and glad things are working well - yes in the UK we are tied into the Doctor / prescription / pharmacy / chain of supply / situation - in other countries you can simply "buy" many simple products which are prescription-restricted in the UK - I dont know why we are so restricted in the UK - we are always here for you - regards

Rated 5 out of 5 stars

Dr Ashworth is a first class…

Dr Ashworth is a first class dermatologist. Makes things very clear and easily understood

20 November 2023
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Reply from Dermatologist.Co.uk

Thank you - yes its is important that management plans are in "plain understandable English" about exactly what to do and how often - regards

Rated 5 out of 5 stars

Excellent affordable service

Excellent affordable service. Very quick response time. Lots of helpful advice

18 November 2023
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Reply from Dermatologist.Co.uk

You mention the helpful advice - thank you - that is something we feel very strongly about - an empowered patient is much more able to manage their problem - best regards

Rated 5 out of 5 stars

Great Advice and Prompt Reply

Was very concerned about the treatment I was prescribed for Actinic Keratoses by my GP. I e-mailed Dermatologist.co.uk and within 48 hours received a reply outlining a different treatment which would not leave me looking like I had just finished a boxing match - alongside a private prescription which could be filled online. I have yet to start the treatment but I am really impressed by the quick response and the email detailing how and what I should and should not do. Once I have finished the treatment I will update - but so far I am really impressed.

6 November 2023
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Reply from Dermatologist.Co.uk

Thank you for your comments - yes the idea of fairly severely irritating the skin is something we dont recommend very often these days - you can often achieve the same result with a more gentle approach - but it does take longer - best of luck

Rated 5 out of 5 stars

Quick speedy and value for money…

Quick speedy and value for money compared to normal consultation prices for private services .

9 October 2023
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Reply from Dermatologist.Co.uk

You cannot beat this for value - a face to face normal consultation would cost about 3 to 4 times as much depending on where you live - plus speed of response from us is very good - far quicker than seeing someone in person with a typical (private practise) waiting list of at least 2 weeks - regards

Rated 5 out of 5 stars

Excellent Service, much needed in dermatology …

Dr Ashworth provides an excellent service at an affordable price. A straightforward consultation process on line with pics provided a comprehensive diagnoses and treatment plan, clearing my daughters inflamed skin condition in just two days. I highly recommmebd this service… 10/10!

14 October 2023
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Reply from Dermatologist.Co.uk

Fantastic news and thank you for your comments – I am so pleased we have been helpful – we are always here for you – Best regards

Rated 5 out of 5 stars

Outstanding Service

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a prescription to treat my condition. Absolutely fantastic! Can’t recommend Dr John Ashworth highly enough!

1 October 2023
Rated 5 out of 5 stars

Good service

Report arrived within 48 hours, wa well writtn, understandable and helpful

28 September 2023
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Reply from Dermatologist.Co.uk

Thank you - our standard reply is aimed a 2-3 days - our express is a 24 hour turnaround service - glad you have had a good experience - please try our free App on the App Store - dermatologist.co.uk - then we are in your pocket whenever you need us - best regards

Rated 5 out of 5 stars

This service is exceptional

This service is exceptional. Been suffering with my skin around my eyes for months and when I could get into my Dr’s they recommended something that made it much worse. Then I couldn’t get back in to see them. So for the second time I used this site. Very easy to use, very thorough report and I even managed to pick up the prescription whilst on holiday in Skye. I do not hesitate in recommending. Also the recommendations have improved things so much in the first two weeks I am no longer wearing dark glasses and baseball caps all day!! Thank you

16 September 2023
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Reply from Dermatologist.Co.uk

Wow - thank you so much for your comments - and I am so delighted that you are improving rapidly on treatment - if you need us again we are always here for you - make sure you sign up for the new free APP we have out next week -dermatologist.co.uk - its really good - loads of helpful information - best regards

Rated 5 out of 5 stars

Expert help at an affordable price

I've been desperate to see a dermatologist for years now, and after struggling with an overburdened NHS, I decided to seek help privately. The online consultation with Dr Ashworth was simple and straightforward, with a comprehensive report and prescription received much more quickly than I expected. I took the report to my GP, who agreed to offer me the medicine suggested by Dr Ashworth via the NHS. A great experience and I wouldn't hesitate to recommend.

15 September 2023
Rated 5 out of 5 stars

really happy with a quick consultation…

really happy with a quick consultation of Dr John, starting my mads so just waiting to see the results

2 September 2023
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Reply from Dermatologist.Co.uk

So pleased to hear that - thank you for your positive comment - lets hope the condition improves satisfactorily - best regards

Rated 5 out of 5 stars
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Reply from Dermatologist.Co.uk

Thank you - we pride ourselves on our speed of response (especially the "express" service) - and always a top quality professional Consultant Dermatologist advisory management plan - best regards

Rated 5 out of 5 stars

Excellent and experienced dermatologist!

We made contact with John after almost 2 years of very little success with our GP regarding our sons skin condition.
His diagnosis was prompt and precise, and the prescribed treatment plan worked within 10 days.
We wouldn’t hesitate to recommend John and the online system we used.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - the doctor responded to me promptly and with a detailed diagnosis and treatment plan.

22 August 2023
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Reply from Dermatologist.Co.uk

Thank you - that's what we try to offer - speed / value / top quality management advice / exactly the same advice as paying a much larger fee for a private consultant appointment - best regards

Rated 4 out of 5 stars

Advise on my very skin

I was recommended by a friend, the service was very speedy and the advice very good for someone that wanted a prescription without visiting your GP, which is what I wanted. John did provide a prescription and a diagnosis, but he suggested I involve my GP, which I have. I visited my GP, though I didn’t see a doctor, which is often the case these days but the guy was a paramedic who couldn’t dispense prescriptions but had to email a doctor🤔 I don’t know where she was based but I had already decided that I wanted some blood tests done to rule out certain conditions that may be causing my itching dry skin, I’m having them done next week. I also have prescription for some cream for my eyes which have be allergic for a few months. John did offer me the choice of visiting his clinic but I will try to do a little more detective work first, as he suggested.

22 August 2023
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Reply from Dermatologist.Co.uk

Thank you for your comments about the speed and efficiency of our service - I am afraid your later interaction with the NHS is not something we could help with - this is purely a quick, affordable, diagnostic and management advice service independent of the NHS - many patients do take things forward through the NHS system and normally your GP would find our advice very helpful - best regards

Rated 5 out of 5 stars

Extremely quick and easy service

Extremely quick and easy service. It’s reassuring to be able to get access to such an experienced consultant for such a reasonable price.
The only (very slight) negative comment I would make is that uploading photos but limiting the quality to 5MB is a bit messy. That said I would have no hesitation whatsoever in using and recommending this service, thank you!

21 August 2023
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Reply from Dermatologist.Co.uk

Thank you for the comments - I hope the management plan works out but if not we are always here for you - I take on board your helpful suggestion on the download size of the photo files - I will ask our tech team if that can be amended - best regards

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