I was unable to order frames using my laptop. Tried different cards to make a purchase but nothing worked. After entering card details the payment window just hangs and won’t go away or move to the n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
2-4 days delivery in Sweden is a lie. Ordered my posters in April 4, now it’s Apr 10 and they are not delivered. I’m going on a trip tomorrow so won’t be able to pick it up on time. Disappointed
products are delivered in the promised shape and quality, reasonable time. I wish the webpage could gave the possibility to to mix and match products and see how they would look like. Now there are s... See more
Great selection of posters, and the prices are OK when they have a sale (which they often have). Very helpful customer service who helps out quickly. A package was lost with the delivery supplier,... See more
Company replied
Company details
Written by the company
När våra kunder är glada och nöjda är vi glada och nöjda!
Contact info
Inget showroom ännu
- 08-12058700
- kundservice@desenio.se
- desenio.se
4.0
Great
34K reviews
Replied to 73% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Pictures and superfast delivery
Good Pictures and superfast delivery. I am in love with the posters which I have bought till now :)
26 November 2019
Unprompted review
Excellent service in designing art walls
25 November 2019
Unprompted review
Poor quality
16 November 2019
Unprompted review
Reply from Desenio.se
Hello Annie,
Thank you for your review.
We are sorry to hear you are not happy with your order and the quality of it.
If you have any further questions, please contact our Customer Service and we will be happy to help you.
Have a nice day!
/Desenio
The metalic clamps scratch the inside…
The metalic clamps scratch the inside of the frame when opening and closing to put the poster in.
16 November 2019
Unprompted review
Reply from Desenio.se
Hej Elena,
Tack för ditt omdöme.
Vad tråkigt att höra att du mottagit skadade produkter! Vår kundtjänst kommer höra av sig till dig inom kort, så vi kan hjälpa dig i detta ärende
/DESENIO
Fast delivery good quality prints
28 October 2019
Unprompted review
I was very pleased.
I was very pleased.
I got the pictures for the office and they are now framed and brightening up the room.
26 August 2019
Unprompted review
Great and through
We used Desenio for our house inspection. It was great and through with a very fast return on the inspection results. Would recommend and use if I ever sell my house.
19 August 2019
Unprompted review
I bought a few nature prints for our…
I bought a few nature prints for our kitchen and they look amazing!
19 August 2019
Unprompted review
Very nice posters for a great price
Very nice posters for a great price! My bf bought a couple of posters for our new place and i LOVE them, also were very affordable. Great stop when redecorating or wanting to spice up your apartment!
19 August 2019
Unprompted review
Ni har ramat in min vardagsmotivation…
Ni har ramat in min vardagsmotivation för att följa drömlivets stigar!
14 July 2019
Unprompted review
Fast shipping
8 July 2019
Unprompted review
Such a shame you don’t deliver Mallorca…
Such a shame you don’t deliver Mallorca (but to mail and Spain?!?!) I had to send my order to a friend i Sweden to be continued shipping to Palma....
3 July 2019
Unprompted review
Reply from Desenio.se
Hi,
Thank you for your review.
Unfortunately, we do not ship to Mallorca right now. Hopefully we will be able to ship to Mallorca n the near future. Please get back if you have further questions!
/DESENIO
Very bad quality of posters
Very bad quality of posters. It’s like home printed pictures. The Yakut of paper is really bad.
10 June 2019
Unprompted review
Reply from Desenio.se
Hi Christina,
Thank you for your review.
We’re sorry you feel that way. We print our posters on 200g uncoated, premium matt paper, which we inform of on the website. The paper is also age-resistant, and we have opted for a non-reflective matte finish.
If you have further questions regarding your products you’re very welcome to contact our customer service.
/DESENIO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.