Paid for shoes and did not get them
I paid for a pair of shoes and its been 4 days without any response by designer drip. Before I paid, they responded within 24 hours. Im starting to think that it is a scam website.
Reply from Designerdrip
Dear Eugenio,
Thank you for your feedback and we apologize for the inconvenience you have experienced.
We are sorry to hear about the delay in communication and the delivery of your shoes. Recently, our company was on a brief operational break, which we announced on all our social media platforms. This unfortunately led to delays in processing orders and responding to inquiries.
We have reviewed your order and can confirm that your shoes have arrived.
We deeply regret the delay and any frustration it may have caused. We are working diligently to improve our processes to prevent such delays in the future.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly. Thank you for your patience and understanding. We hope you enjoy your new shoes.
Best regards,
Customer Support Team
Designerdrip
