Designerposhwatches Reviews 

394
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting incredibly helpful staff who go above and beyond, along with prompt and polite communication throughout the entire purchasing process. Many consumers also appreciate receiving top-quality, authentic luxury items that arrive securely packaged and delivered in record time. Some reviewers were not happy with the delivery times, noting that orders occasionally faced unexpected logistical delays and extended waiting periods beyond original estimates. A few people also mentioned frustrating experiences regarding missing items and difficulties when trying to resolve shipping mishaps with support.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing watches as stunning, authentic, and... See more

Service

Customers consistently note positive experiences with service, frequently highlighting prompt and helpful... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt, polite, and exceptionally helpful... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seeing the great christmas discounts I ordered a gucci watch for my husband. I did a lot of research online and posh watches were by far the cheapest. The only concern I had was if it would be deliver... See more

Rated 5 out of 5 stars

Purchased a watch from this retailer for the first time opted for next day delivery on Thursday afternoon and received Friday morning with dhl very impressed. Well packaged and watch was stunning... See more

Company replied

Rated 5 out of 5 stars

DPW offer a wide range of authentic top brand names. They were extremely helpful throughout all interactions with me. I feel they have gone above and beyond to ensure my complete satisfaction. I highl... See more

Rated 5 out of 5 stars

Received my tag heuer carrera today. Took approx 2 weeks to arrive which I was quoted upon placing the order. The watch is stunning and well worth the money. I did plenty of research before placing a... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(394)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Told me that there was no stock after 2 weeks

Ordered a watch and waited for 2 weeks for it to arrive but to no avail. Sent an email and asked the customer support and said that there was no stock. At least send an email to inform me so I don't have to wait? What a waste of time.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

They kept in contact every time I emailed I had an immediate response, and the item turned up very protected and we are in love with it. Definitely will be buying here again.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Great prices. Delivery was great and when I was told it would be. No problems at all.
Would definitely return to this site to make any future orders on watches.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Great communication. The watch I ordered was going to take 5-10 working days & so because I'd paid for express delivery, I was offered a refund on the delivery or an upgraded watch next day delivery at no extra cost. The more expensive watch came the following day as promised & looks beautiful.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of Tag Heuer Aqua racer

Was a bit cautious when I first heard about Designer Posh Watches, offering the premium product that I was after at a bargain price. This just seemed too good to be true. I searched through many excellent reviews and spoke to their customer services at great length, before making my purchase. My watch was ordered, it was an excellent price with a further 5% off, a further bonus for me. I was told that it might take 5 to 10 working days to arrive. In fact from order to receipt was under a week.
This company is excellent, friendly customer services and lightning fast reply to emailed queries. Genuine authentic watches with great savings. Buy with confidence, thank you for a great experience

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, couldn't do enough to help. Brilliant product, great price and good delivery. Fantastic all round, would definitely recommend. Top notch service. Thank you.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Very good communication. My box was damaged by the courier, Designer posh watches sent out a new box the next day. The watch was perfect, I couldn’t believe how cheap it was. Will definitely be buying from them again, the quality of the item and customer service was 5 star.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely 5star

Absolutely 5star! Can’t praise them enough! They were So very helpful, n made sure I received the item I order, well before the time scale! As for the watch I ordered (AR2434) it’s stunning! Thank you so much, Will definitely be using them again!

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, the product I ordered was out of stock soon after but company called and ensured delivery would be made as soon as stocks arrive. 100% transparency and very quick delivery.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful watch

A beautiful watch purchased for my granddaughter’s 18th birthday. Unfortunately there was a slight problem with it, but once reported it was quickly dealt with, no drama, no cost to me, since a Royal Mail Tracker emailed to me. Watch now returned, pristine, and being proudly worn. Thank you to everyone at Designerposhwatches.

17 March 2022
Unprompted review

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