There are a few reasons why I really like my Desio coloref contacts: 1. The contacts are available in my prescription 2. They arrived quickly 3. They are very comfortable 4. People can't tell... See more
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Welcome to Desio, where Italian craftsmanship meets vibrant innovation in the world of color contact lenses. Founded in 2011 and backed by Qualimed srl's extensive expertise, Desio has been at the forefront of the contact lens industry, combining advanced technology with sophisticated design.
Our lenses cater to a wide array of visual corrections, offering powers from -13.00 to +6.00. Whether you have myopia (nearsightedness), hyperopia (farsightedness), or astigmatism, Desio provides tailored solutions to meet your needs. Learn more about our astigmatism options here.
Viale dell'Unione Europea 8, 21013, Gallarate, Italy
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Desio color contact lenses

Reply from Desio color contact lenses
I was supposed to get a replacement for my order. First of all i contacted them asked for a replacement and they said ok. Then they closed my ticket as it was never issued and didn’t send me anything.
If you try to return something be prepared to pay for the label that is roughly $260 (5times the order price!)
Desio your customer service is horrible! DO BETTER

Reply from Desio color contact lenses
Service is great and shipping is sometimes faster than ordering in my own continent lol

Reply from Desio color contact lenses
Desio contacts are the best! You can’t find more natural color contacts in the market!

Reply from Desio color contact lenses
I have been customer for years and they have never disappointed me. I enjoy the new options and packaging.

Reply from Desio color contact lenses
Stylish and comfortable lenses - and super fast delivery.

Reply from Desio color contact lenses
Fast sending and service, great and beautiful packaging.
I have put my lenses for a week and feel good and comfortable to wear.

Reply from Desio color contact lenses
Review:
I’ve been a loyal fan of Desio for years because I love their lenses, but this recent experience was incredibly disappointing. The monthly contact lenses I purchased caused such intense irritation that I couldn’t wear them for more than two days. The discomfort was unbearable—I had to skip work because my eyes were so irritated. Eventually, I had no choice but to throw the lenses away because they were completely unusable.
This was such a frustrating experience, especially since I’ve always trusted Desio for quality. I’m extremely disappointed and hope the company will address this issue and offer a replacement. I really don’t want to lose faith in a brand I’ve loved for so long.

Reply from Desio color contact lenses
The delivery from Italy was prompt and efficient. The initial order was flawlessly executed, with attractive packaging. The lenses fit well, and the chosen colors complement dark brown eyes naturally. Regrettably, my prescription was unavailable during the Christmas promotional period; otherwise, I would have placed a repeat order based on my positive first experience.
One minor area for improvement: as my prescription differs between eyes, I must order two separate packages. Ideally, Desio could offer a future option to include lenses with differing prescriptions within a single package at a competitive price, as the current requirement to order at least two boxes (four lenses) proves cost-prohibitive.

Reply from Desio color contact lenses
Nice lenses, looks amazing en very comfortable . Sometimes i forget to take them out before the night. I don t feel them at all

Reply from Desio color contact lenses
My favorite place to order my colored contacts. Been ordering from Desio for over 5 years.

Reply from Desio color contact lenses

Reply from Desio color contact lenses

Reply from Desio color contact lenses
I love the forever green contacts so much, I pray they will never ever be discontinued!!!!!

Reply from Desio color contact lenses
The customer service is excellent and the documentation sent with every order is always timely.

Reply from Desio color contact lenses

Reply from Desio color contact lenses
The best and most comfortable breathable contact lenses i have ever worn highly highly recommend

Reply from Desio color contact lenses
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