Delivery took a week ... with conflicting messages about when and how delivery would happen ... obviously not D&D's fault; it's just difficult to send packages from Britain to Europe these days and I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would have been better to make it obvious I was buying Pointelle shorts only rather than a set of top & shorts that I thought I’d bought. My partner was disappointed when it arrived so had to buy the... See more
Company replied
Absolutely love the latest pyjamas addition to my D&D’s collection ♥️ The linen is beautifully soft & the design a striking collage 😍 All my D&D’s are cherished & without doubt perfect to live... See more
Company replied
I already had a dressing gown before receiving this latest item 'Loxodonta Print Chambray/red boxy top. I love the soft cotton material, beautiful colours and print. Also the fit and design is perfec... See more
Company replied
Company details
About Desmond & Dempsey
Written by the company
We make fancy pyjamas. But proper ones, you know? Hand-painted prints. Fine cotton. A tuxedo of leisure, if you will. A uniform to celebrate life at home.
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
Desmond & Dempsey
Written by the company
- 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
- We always want our PJs to offer a sense of cosiness and ease, but this year—of all years—we want to take things up a notch. We believe that proper pyjamas are what butter is to toast. A way of turning something quite ordinary into something quite magical. We've been making fancy pyjamas since 2014. Our latest collection, LoveSleeps, has just launched. A collection that was inspired by a Monastery and a Temple, on an island off the coast of Naples - Ischia. Joel and Molly, visited in August 2024 for a long weekend and were so moved by the space, by the quiet and creativity that came from rest that our studio has created not only a new seasonal collection, but a new chapter and calling card for D&D: “and on the seventh day there was rest”. The collection pays ode to the heavenly parts of rest. The freedom it allows our minds. It’s also an homage to the summer days that we pray last forever but eventually become a dream. 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
Monogramming & Gift Wrapping On The House.
A personal touch (literally).
We offer free monogramming for all. Initials, emblazoned across a pocket. A practical, no nonsense luxury. Whether you’re buying for yourself, your crew, your mate, your man, your mother, if a bigger power move exists, we’re yet to hear of it.
Our pyjamas come in a rather splendid box covered in leopards, secured in tissue with a free Sunday Paper to dive into.
Contact info
London, United Kingdom
- +44 (0)20 3925 3956.
- customercare@desmondanddempsey.com
- desmondanddempsey.com
4.4
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful bottoms
Beautiful bottoms, lovely weight. I bought a xl pair which fitted okish but was slightly too big so bought a second pair one size down, to compare, and ended up swapping the first rather than returning it - very glad to have two pairs now.
16 July 2026
Reply from Desmond & Dempsey
Dear Emma,
Thanks so much for taking out the time to leave us a review.
Nothing makes us more happy than your feedback, so thank you! x
Hope to see you back for more very soon. 😊
Hope you have a great time sleeping in them.
Take care,
Team D&D x
The quality and the fit are really good
15 July 2026
Reply from Desmond & Dempsey
Dearest Catherine,
Thanks so much for taking out the time to write us a review.
We are so glad to hear this! Hope you have the most wonderful time lounging. x
With great care,
Team D&D x
Beautiful prints and quality fabric
Beautiful prints and quality fabric. Fast delivery and the packaging is so unbelievably pretty it would make for a perfect gift.
8 July 2026
Reply from Desmond & Dempsey
Dearest Jolene,
Thanks for taking out the time to write us a review.
We're so glad to hear this! Hope to see you back soon.
With much care,
Team D&D x
Terrible !
Terrible !! I have been dragged through lots of emails to simply get to a return process / exchange - not even asking refund ! I was sent faulty product and no simple help just constant input needed and taking weeks . Really for a premium purchase I was made to deal like a cheap transactional client simple. Not nice
13 July 2026
Reply from Desmond & Dempsey
Hi Tammy,
We're so sorry to hear this was your experience.
We've looked into it and it seems our team did try to get in touch a couple of times, but unfortunately our emails weren't reaching you. We're pleased to see that your replacement set is already on its way and should have reached by now.
We always want to put things right when something goes wrong, and we're sorry if this took longer than it should have. Thank you for your patience, and we hope your new set arrives with you very soon.
Take Care,
Team D&D
I truly admire the design
I truly admire the design, colors, and quality of your pajamas—they embody comfort and style! Truly a 'Sunday Feeling'!
14 July 2026
Reply from Desmond & Dempsey
Dearest Anita,
We are so please to hear this, thank you!
A lot of effort and care goes into making these for leisure.
Happy Lounging,
Team D&D x
Love the feel and quality of the items…
Love the feel and quality of the items and the designs I’m addicted!!!
9 July 2026
Reply from Desmond & Dempsey
Dear Rachael,
Thank you so much for the review.
We’re really glad everything hit the mark and you love your D&D's as much as we love making them for you. We put in a lot of effort in making these for your leisure, so are so happy to know this. x
Hope to see you back for more soon!
Take Care,
Team D&D x
Easy ordering and beautiful packaging
Easy ordering and beautiful packaging, speedy delivery. Lovely nightie
9 July 2026
Reply from Desmond & Dempsey
Hi there,
Thank you so much for taking the time to leave us your kind review. We are so thrilled to hear you are happy with your order and the quality :)
We hope you get lots of dreamy sleep in your D&Ds!
Take care, the D&D team x
The best nightwear
Slowly replacing my nightwear withD&D. Best quality and design. Light at a feather in bed - need to get the nighties fast and still haven’t yet secured one!
17 April 2026
Reply from Desmond & Dempsey
Hi Hazel,
Thank you so much for taking the time to leave us a review - we love to hear this and we are so thrilled you are happy with the quality of our PJs. SO much love and care goes into each piece :)
We hope you get lots of dreamy sleep in them :)
With great care, the D&D team x
Reply from Desmond & Dempsey
Dear Alan,
We are sorry to hear this! You can always reach out to our team at Customercare@desmondanddempsey.com to help you with any questions you have.
You can also find the instructions on our FAQs page.
A member of team has now reached out to you to help claim your rewards. 😊
Take Care,
Team D&D
Beautiful items
Really lovely items arrived in a beautiful box and was wrapped carefully, including the 40 PJs being wrapped in a matching shawl which felt like I’d received an additional free gift. It felt really special when it arrived. Pjs fitted really well and fabric was soft and comfortable. Had a wonderful night sleep wearing them including the face mask which fitted well and kept the light out. Would 100% recommend. Items arrived quickly and I was kept up to date of the dispatch so knew to make sure I’d be in to receive them. I really appreciated how you can buy different sizes bottoms and tops too. Thank you D&D
29 June 2026
Reply from Desmond & Dempsey
Hi Willow,
Thank you so much for the review.
We’re really glad everything hit the mark and you love your D&D's as much as we love making them for you. We put in a lot of effort in packaging, shipping so are so happy to know this. x
Hope to see you back for more soon!
Take Care,
Team D&D x
The nightie is beautiful
The nightie is beautiful. So is the packaging! I’m looking forward to wearing such a beautiful item. Speedy delivery too! Thank you.
2 July 2026
Reply from Desmond & Dempsey
Hi Naomi,
Thank you so much for your kind review - we are so pleased you love the quality and design. We put in so much care into making these for you. :)
We hope you adore your D&Ds!
Take care, the D&D team x
Terrible customer care
Terrible customer care. Absolutely no excuse. Tiny firms do better. I have many of your nightdresses ( Check) but as soon as there is an issue you are nowhere to be seen. Just hopeless voicemails
3 July 2026
Reply from Desmond & Dempsey
Dear Ru,
Thanks for taking out the time to write us a review.
Sorry to hear about your experience. We aim to get back to all emails and missed calls within 48 working hours (as mentioned on website and our recorded voicemail) and are closed over the weekend.
Our team has already reached out and resolved the query. Please feel free to reach out to us via our emails again should there be any issue.
Take Care,
Team D&D
Wonderful product
Easy website to navigate, beautiful products, gorgeous presentation of te garments and generous refund time. Promt service from purchase to receiving product. Very welcomed discount codes. Will definitely keep Desmond and Dempsey website book marked in my favorites for future purchases.
1 July 2026
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much!
May you get lots of dreamy sleeps and comfort. x
Take Care,
Team D&D x
i always come back to d&d
i love the quality and most designs of d&d. so i’m always back!
29 June 2026
Reply from Desmond & Dempsey
Hi Sandra,
Thank you so much for taking the time to leave us your kind review. We are so thrilled to hear you are happy with your order and are a permanent family member. x
We hope you get lots of dreamy sleep in your D&Ds!
Take care,
the D&D team x
Always great
Always great! PLEASE make the lightweight Laxodanta pink in a short summer robe with patch pockets!!!PLEASE!
23 June 2026
Reply from Desmond & Dempsey
Dearest Victoria,
Thanks for taking out the time to write us a review.
W're glad to hear this! We will be sure to pass on your recommendation to the Product team x
Thank you so much for the feedback and what you'd like to see!
With much care,
Team D&D x
Repeat customer highly recommend.
Repeat customer. Excellent products. Excellent customer service. Highly recommend.
23 June 2026
Reply from Desmond & Dempsey
Dear Julya,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with us!
Our team works so hard to bring the best pieces to you, truly means the world to us. 💛
We hope your new D&D pieces bring you plenty of comfy moments.
Take Care,
Team D&D x
Great quality
25 June 2026
Reply from Desmond & Dempsey
Dearest Tom,
Thanks so much for taking out the time to write us a review.
We are so glad to hear this! Hope you have the most wonderful time lounging. x
With great care,
Team D&D x
Arrived punctualy but the monogram had…
Arrived punctualy but the monogram had not been done this is the second time this has happened
23 June 2026
Reply from Desmond & Dempsey
Dear Liam,
Thanks for taking out the time to write us a review.
So sorry to hear about this, please reach out to our team at Customercare@desmondanddempsey.com with order number so we can sort this and make this right for you!
Look forward to hearing from you soon,
Team D&D x
Excellent customer service
Excellent customer service. Really lovely night dress… will buy more !
25 June 2026
Reply from Desmond & Dempsey
Hi Leah,
Thank you so much for the review.
We’re really glad to hear this as we put in a lot of effort and love into making this for you and providing a great service! Thank you for sharing this.
Hope to see you back for more soon.
Take Care,
Team D&D x
lightest cotton
I have been wearing the wide pj pants for years, the light weight cotton fabric is perfect for hot summer nights. they are my favorite.
25 June 2026
Reply from Desmond & Dempsey
Hi Myriam,
Thanks so much for taking out the time to write us a review.
Nothing makes us more happy than this as we put in a lot of effort into making these quality pieces for your leisure.
Happy Lounging! xx
Take Care,
Team D&D x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.