Desolllc Reviews 20

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

20 reviews

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Rated 1 out of 5 stars

I purchased Office 2024

I purchased Office 2024, when I started using it the word processor was in Spanish, I don't know Spanish how do I get it to change to United States English?

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Bait and Switch scheme.

Ad said SoftMaker Windows 2025. W/o me realizing it they switched to 2024. Groupon address of 600 W. Chicago Ave., Chicago, IL is no good. Says company left no forwarding address - what company does that? All emails obscure return email address. I had 5 phone numbers - none worked. It's a bait and switch scheme. DeSol LLC did not reply to my emails.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Would Recommend 100%

Customer service was very quick and efficient and quick to respond to my emails or concerns would recommend 100%

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless company

Absolutely useless company. Promises a resolution in 2 to 3 hours. Been waiting over a week now after buying office 365 for 5 devices from groupon. ( Don’t go much on them either) Having read some of the other reviews I highly suspect that there is some sort of scam going on ( personal opinion ) Keep well away, if it looks to good to be true then it probably is.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam - did not receive Office 2021 Product keys

I followed the instructions accurately and received an email with an empty product code. I gave the client support plenty of time for a solution, however they never gave one and after an initial standard reaction, they remained silent.
Unfortunately I bought two GroupOn deals. Also not good that GroupOn is doing business with onethical dealers.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Bought software from Desol LLC via…

Bought software from Desol LLC via Groupon.

The software could be downloaded from a Sharepoint environment which looked catchy but it worked at first. After a week or so I got a message my softwarekey was in use on another computer, which I do not have. So it looks like softwarekeys are being sold multiple times (assumption).

Efferts trying to contact Desol LLC to ask for a solution have been without results, so no feedback or solution is being offered.

I feel this review is in place to let everybody know what the're signing up for.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from Desol llc

I believe that this is desol llc, the ones that sell software and stuff(on groupon), and if it is then i have nothing positive to say about it. I ordered something from groupon being an activation code for office 365, supposedly for 5 devices, but in reality its a shared account which may possibly get access to your device, so please if you also order something like this, dont enter the account details and demand a refund. The deal was indeed too good to be true, but its still worth warning others for, as some may be unaware.

11 July 2025
Unprompted review
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