DES Renewable Energy Ltd Reviews 261

Everything happened on time. The installers were polite and tidy. The electrician,Joe, was very helpful and made sure everything was setup on our phone before he left.
The installation is very tidy and compact yet easy to get to for maintenance. I can’t fault the company at all.

I found DES very professional from the start and glad we chose a local company rather than one of the many nationals. We were kept informed although we did experience some delays due to the weather. On completion we did have an issue with the inverter but DES worked to resolve this to our satisfaction including replacement of the Inverter. Special thank to Matt from Technical support who worked hard to resolve our issues and the system is now working perfectly and export is setup ready for sunnier weather!

The process we went through to get our solar panels was really good. We actually had them installed sooner than we had expected. The team kept us appraised all along the way. We have had lessons on how to use the system and are already seeing the benefits of making the switch to solar.

In a word excellent. They arrived on time, did a very neat job and the staff were friendly and polite. The aftersales support has been marvellous. I would not hesitate to recommend them.

Brilliant communication and the installation teams for the solar panels system (both the roofers and electrician) were very polite and professional. The work and the finished installation was very tidy.

This review is of a solar panel installation by DES, which went very well from first to last. The system now installed is working very well.

DES recently fitted us a 5kw solar system with 20kw battery storage and a Zappi car charger.
DES were brilliant from the word go with our requirements- a complicated roof configuration, and a specific budget in mind. Ahmed provided multiple iterations of the quote to show us different illustrations and how to make it work best for us.
Once we had agreed on the system, and paid our deposit, the necessary steps were fulfilled quickly and easily and we promptly received the scaffolding and fitting date.
The roofers and the electrician Jack were brilliant, their work was so neat and precise and they completed on time with the system being commissioned with no issues.
Wouldn’t hesitate to recommend DES to anyone wanting a solar solution!

A small, independent business that advised us, designed and subsequently installed a very good solar PV system with battery storage. We received excellent communication throughout the process and afterwards, the level of user support has been very good. Their installation team, including their own scaffolders, were professional, courteous, on time, clean and tidy. We are the third house locally to have been pleased to have used them. We would happily recommend them.

I have always been hesitant to use sales people that come to the door but I found DES not pushy at all and explained everything clearly.

Team putting up scaffolding arrived on time as promised. The solar installation team likewise were on time and fitted everything in the timescales promised.

The aftersales has been great with any questions I have had. This is new technology and a lot to understand but all my queries about the system have been answered.

I would highly recommend them if you want great service and after sales.

I had existing 4 kwh solar panels but no solar batteries. I recently bought a 10kwh hybrid car that qualified me for the off peak rate with Octopus energy for 7p per kwh.
This made having battery storage fitted a good idea to utilise this off peak rate.

I contacted several battery providers who were advertising on Facebook and Google and received quotes for 10 kWh solution’s for around £5k. A lot of these companies don’t install the systems themselves but farm the work out to 3rd party installers.

Fortunately I attended the Garden Show at Broadlands Romsey and was first attracted to DES Renewables stand by a sophisticated solar panel cleaning robot they had on display.

I left them my details and shortly after a technical salesman turned up. He left a very good impression with my wife and I. He was highly knowledgeable and was able to answer technical questions directly and confidently. He immediately sized up a system that pushed all the buttons for me - 20 kwh system with 15 years guarantee which would provide me with future proofed energy storage for running the car and all appliances in a 4 bed house for a fraction more than the other suppliers were charging for system’s half the size.

On this basis I went ahead with the system which was installed by their friendly and approachable engineers who did an excellent job in installing the system over a couple of days. DES Renewables are an electrical systems installation company with 20 years of experience with qualified electricians who have been trained to professional standards in solar installations with experience in solar farms as well as domestic installations. This all added to my confidence in the company.

I am now seeing a drastic reduction in electricity cost already having slashed my monthly direct debit from £152 per month to £45 per month which includes the standing charge.

I am very happy with the service I received from this company from initial technical sales consultancy through to system installation and can thoroughly recommend them.

Working with DES has been a very easy and very successful matter.
In the build up to the installation, all my questions were answered with a clear sense of expertise and knowledge. There was also considerable patience as I pondered the decision over a number of months!
Once the work began, it happened exactly as it was scheduled to, it took exactly the length of time stated and every single individual I dealt with was friendly and highly professional.
DES have been an excellent company to deal with and I pass on my thanks to all.

Very professional approach through the whole process. From quote to survey to installation, all was very well managed, all queries responded to and a very pleasant installation team. All the equipment seems to be very good and for a competitive price.

A great company. We have had excellent advice and guidance on the installation of solar panels, batteries etc for our Church Centre. Excellent value for money and whole sy stem is working very well. They also advised on the installation of an EDDI system to allow the panels to feed power to the immersion heater.

The true test of how good a company is, is when things don't go according to plan. We had a very professional installation of our solar/battery project, which was preceded by great service from the sales and survey side, helping us to decide on the optimal configuration of our system. The scaffolders were very polite and efficient at put up and take down. The elctrician who installed the system was excellent and did a very neat job. After installation, there was an issue with the set up, meaning that things were not working properly, however, the technical team worked diligently to get it sorted out, even though it took another site visit and contact with the manufacturer to do so. All in all a very good service from a company I would definitely recommend.

DES Renewable Energy guided us through the various options, design and installation smoothly and efficiently. We did have a few post installation tweaks which were addressed promptly and with care. A very professional and easy to deal with company.

Just needed a bit of help and advice to re-pair my Zappi car charger with my charger hub. Jack couldn’t have been more helpful.

Excellent service from start to finish. Would highly recommend DES Renewable Energy if you are thinking about investing in solar technology. Excellent customer service and professional advice throughout. We had a system of 15 panels and 3 batteries, with the entire installation taking just two days to complete and scaffolding taken down within the week. Very pleased with our system, we are now generating our own solar power and are in the process of setting up to export the surplus we are producing. Thank you Darren, Alex, the solar installation team and to Joe, the electrician who was happy to site the batteries out of sight! and to all the behind the scenes office team.

a very helpful company who stood out from the rest with honest replies to my questions and good advice when I did not understand anything. all staff have been extremely helpful and I am glad that my research led me to order through DES

13.07.2024 DES Services

I recently used DES for my battery storage needs, and I am very pleased with their service. Here’s my experience:

-The installation was quick and hassle-free.
-They answered all my questions
-They provided clear instructions on how to use the system.

Overall, DES provided excellent service and a great product (battery is from GiveEnergy) Highly recommended!