We are delighted with the new cushions we ordered from Desser for our Madrid cane suite. Would highly recommend this Company. Our initial inquiry regarding the replacement cushions was efficiently... See more
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Beautiful rattan furniture - 2 single opera light oak chairs + lamp table and footstool to match in biscuit. Well built, sturdy and very comfortable. Ordered 1/10 and delivered 11/10 Very pleased w... See more
Thank you very much for the prompt arrival of our new seat cushions. Please pass my thanks to Phil who I spoke to on the phone a couple of times. I placed my order with him. The delivery came quick... See more
Purchased a Juno Pergola on the 23rd July 26, arrived on the 10th August 26 (advertise 5 to 10 day delivery on website) not sure where the delay was? However the delivery company were excellent a... See more
Company details
- Cane Furniture Shop
- Furniture Manufacturer
- Home Furniture Shop
- Garden Furniture Shop
- Outdoor furniture shop
- Sofa store
Written by the company
Founded in 1919 and still a 4th generation family run business, we provide a luxury range of natural rattan furniture, indoor conservatory furniture and outdoor garden furniture. Our cane furniture is made using the finest Grade A rattan, sourced from Indonesia and then assembled by us in the UK. You can be sure to find a mix of modern conservatory furniture as well as more traditional wicker furniture. From wicker chairs, rattan mirrors, sideboards and console tables, we supply furniture designed to be used in any room of the house. We also have our own cushion department, so all of our cushions are hand-sewn here in the UK, providing the utmost comfort and quality. Check out and request samples of of our fabrics. Our outdoor furniture sets range from classic rattan lounge sets to luxury modern outdoor sofas and garden dining sets. We provide Aluminium garden sets with upholstered cushions and the range varies from garden dining sets, garden lounge sets, rattan corner sofas, and sun loungers, perfect for patios, small gardens, big gardens, and even poolside!
Contact info
Desser & Co., Longbridge Road, Trafford Park, M17 1SN, Manchester, United Kingdom
- +44161 834 1795
- info@desser.co.uk
- desser.co.uk
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Replied to 25% of negative reviews
Typically replies within 1 week
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Easy and professional from start to finish!
From the beginning when I ordered fabric samples, I was so impressed with the service I received from Desser. It was so easy to order on line and I was surprised how quickly they had my order ready. I was able to choose my ow delivery date and was then kept informed by the delivery company as to proximity. The men were so professional in handling my furniture and I was well impressed how they unpacked and removed all packaging. All this was done in absolutely atrocious weather conditions. Can honestly recommend Desser!
Excellent service from ordering to…
Excellent service from ordering to delivery.
Had slight problem with chair, but was rectified
immediately. After sales service 5 Star.
Furniture of high quality
A purchase well done
Easy to choose and order on line, quality furniture at a good price and delivered within expectations.
We received our furnture six months ago. As I wanted to be honest about the purchase I didn't climb on the 'eophria of getting it' bandwagon - I wished to feel the quality over a period of time. All good and very pleased with it. Jobwell done guys and whole experiemce good!
Excellent service from David
Excellent service from David, as usual
Oslo Lamp table
This was the second order for this table as we were unsure whether two would fit in the arrangement we had. Pleased with the first delivery and we did have the gap for it so a further order was placed.
Nice quality furniture
I purchased a second footstool for my conservatory chair set. Quality furniture which we love. Delivered on time and very helpful in ensuring my addition would match the originals from 2 years ago. Very happy.
Not very nice smell
Recently purchased the Clifton suite, beautiful furniture, but why does it smell so bad tried Febreeze but the smell is still very overpowering. Has anyone else experienced this and if so how was it rectified, your expertise would be gratefully accepted
Lovely furniture really pleased with…
Lovely furniture really pleased with the quality. Very helpful staff at Desser, especially Georgia. Didn’t have long to wait for delivery. Good delivery company as well.
Excellent product
Excellent product. Excellent service. Excellent price.
Outstanding quality of product and service.
I am delighted with my purchase. The quality of the Clifton chairs is even better than I expected. They are beautifully finished and the seat cushions are firm and yet luxuriously comfortable. The Jasper material is exquisite and perfectly matches my newly renovated living room. I was fortunate to take advantage of the September offer, which was an added bonus. Communication links online were very slick and exemplary. Delivery was also first class in every way. Thank you very much indeed and well done!
Excellent Service
The furniture arrived in record time. The was a good choice of fabrics and styles. What we ordered was extremely well made and a lovely suite. We are very happy with the quality and service. Thank you Desser.
Good value products and speedy delivery…
Good value products and speedy delivery service which includes unpacking and disposal of all packaging materials. Would definitely shop with Desser again.
Happy Customer …
The delivery was slower than expected but the parasol was well packaged and easy to put together and is great quality
Fantastic service from start to finish
Fantastic service from start to finish
Absolutely delighted with my purchase
Absolutely delighted with my purchase. From ordering to delivery was a great experience keeping up to date all the time via emails and texts
Easy ordering and kept informed.
The ordering process was very good and we were kept informed of how our order was progressing. The delivery men were a little heavy handed and although the furniture was not damaged there could easily have been some damage to the trim or b our conservatory door. Luckily I was very n hand to guide the box through the door to avoid possible damage. Very pleased with the product so far.
Not ok in the first delivery which was later replaced
Purchased a rattan sofa for conservatory use. Product is good. However at first when the product was delivered it had, which seemed to be delivery insured damages, which when I raised it with sales I was given prompt discount. But later I found the upholstery was done properly and I had to reach out to their customer service again. This time it was replaced and looked good. Overall experience is ok, but all the hassle of replacing the sofa could have been avoided if proper checks were in place for quality before delivery.
Easy to deal with good product
Well done Desser
Sofa and chairs arrived really quickly. Lovely quality
Madrid light oak suite
Very happy with our Conservatory Furniture. Looks great, well made and comfortable.
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