The Dessy Group Reviews 279

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I paid for a special order dress in the color and style my friend selected for her wedding, and paid for expedited processing just to give extra time. I was professionally measured and used their... See more

Rated 1 out of 5 stars

Dresses are gorgeous but I couldn’t get mine as I needed it for a wedding and it shipped to their international shipper shopex pretty quickly but after that my parcel was stuck there for 3 weeks no si... See more

Rated 1 out of 5 stars

Purchased a formal gown through Macy's and returned it because of a bad fit. They DECLINED and sent back my return because of a pulled thread that was not there when it was returned with all of its ta... See more

Rated 1 out of 5 stars

I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for o... See more

Company details

  1. Wedding service
  2. Association or organisation

Information provided by various external sources

The Dessy Group, formerly known as A & M Rosenthal, was established in 1939. Originally designers of veils and attendants headpieces, The Dessy Group grew into a leading designer of bridesmaid dresses, social occasion dresses, flower girl dresses, men's formalwear and wedding accessories under the labels Dessy Collection, After Six, Alfred Sung, Lela Rose Bridesmaid, Social Bridesmaids, JY Jenny Yoo, Bella Bridesmaids and Studio Design Collection.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

279 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

dress is toooo small.

When I had my measurements done according to your table I could order a 16. I ordered an 18 because I know dresses tend to run small. Well guess what happened my dress is too small I believe I was suppose to order at least a 22. This I terrible and I have no idea what I will be doing. Please check your size chart to real people.

8 July 2017
Unprompted review
Rated 5 out of 5 stars

So great

So great! I'm going to be very pregnant by the time this wedding rolls around and the customer service reps helped me find the style and size that would work best for me... Even after ordering the wrong dress. They refunded my money and got me back on the right track. They were incredible!

6 July 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful gown

Beautiful gown! It arrived on time and fit as expected. My tailor who also does alterations for Neiman Marcus and Nordstrom raved about the quality of fabric and construction!

2 July 2017
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Excellent service and super fast shipping! Because of your samples I have found my color for my bridesmaids & I also found their dress!! Thank you!

1 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Fast shipping, able to offer custom orders. Had exactly what we needed and looks amazing.

30 June 2017
Unprompted review
Rated 5 out of 5 stars

First Time Bridesmaid

This was the first time I had to order a bridesmaids dress so I was a bit nervous. I was also intimidated by the fact that there was no return policy. Because of this I went and got measured and then also messaged a Dessy stylist who assured me the sizing chart was accurate with the measurements listed. I received the dress yesterday and it is a near perfect fit! I will just need to get it hemmed as expected. It also came much earlier than the expected delivery date. I've been very pleased with my experience.

29 June 2017
Unprompted review
Rated 1 out of 5 stars

I was asked for this opinion even …

I was asked for this opinion even though it's been 6 weeks since I placed my order and have not yet received yet. So thus far, my experience has been negative.

26 June 2017
Unprompted review
The Dessy Group logo

Reply from The Dessy Group

Victoria,

I am sorry to hear you are displeased. We have looked up your order and it clearly states that this dress takes 8-9 weeks manufacturing time. Your dress did in fact ship early,and, is out for delivery with UPS now under tracking number 1ZA1A2670302206217.

You should have also received an email with this tracking information.

Best,
Cindy@dessy.com

Rated 4 out of 5 stars

The dress came sooner than expected

The dress came sooner than expected, definitely needs alterations which will add to the expense of the dress. Also, the color was a lot lighter than perceived in pictures. Overall, please with the packaging and quality of the dress.

26 June 2017
Unprompted review

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