DestinationWeddings Reviews 

I had my wedding at Dreams Riviera Cancun Resort & Spa on 2/20/25 and would highly recommend not only this venue but also using DestinationWeddings.com to help you plan! My coordinator was Melinda Shelley and she has been working with me for a year and a half to get everything in order. The services through DW are free and Melinda was so attentive to me and my guests throughout the entire process. She helped me pick this resort, set up a room block, and communicate everything with the resort wedding department. One of the most difficult decisions for me was choosing a resort. Melinda gave me all of the information I needed and also had great personal insight into many of the resorts since they frequently travel and view these locations themselves.

Everything was very seamless and she also helped us with guests' changes in rooming plans or flight delays impacting transportation. All of our guests also had great things to say about working with Melinda to book their accommodations. I would highly recommend Melinda and DW to anyone in need of assistance. They even reimbursed me special perks in the end as well! Melinda was 10/10 the most courteous, attentive, and kind coordinator we could have asked for. I am so happy she was matched with us because she helped me make all of my wedding dreams a reality!

Here was my situation:

I planned a vow renewal trip two years ago (2023) for our 25th year anniversary. The trip money was due February 15 2025 which was the day to cancel for a full refund. I canceled January 10 2025 due to me having cancer and having to go through chemo treatments at the time that our trip would have been occurring. The trip was paid in full by me way ahead of time in the amount of $3,461.70. My travel agent Tori advised me that refunds would be 45 to 60 days out from the date of cancellation. We were well past those 60 days and no refund was received despite me reaching out to Tori and requesting an update. She advised me several times that she would check the status but had never gotten back with me. Then she stopped responding. With my illness, I cannot be stressed and I was beyond stressed!

Enter Teresa MacDonald on Monday 03/17/2025 : She informed me that Tori was no longer with the company and that she would contact accounting and her team to find out the status of the refunds. Teresa was very patient and accommodating throughout all of my constant emails. Never did I detect any attitude or non-compassion toward the situation. She remained professional and courteous throughout the whole process. I could not have asked for a better representative of the company to look into my issue. She followed up and answered all of my emails each time. Teresa followed up and had the refund status by Thursday 03/20/2025. The stress I was feeling disappeared and restored my faith in this company. Will I book again when I am hopefully in remission? Yes I will. My experience with Tori was great up until I had to cancel the trip due to my illness. Teresa is such an asset to your company from what I experienced. You have a winner on your team and I thank her tremendously for following up and assisting with my issue.

Maggie Elles at Destination Weddings was an absolute lifesaver for our destination wedding in the Dominican Republic. With over 60 attendees, we knew we needed help, and Maggie went above and beyond. She expertly handled all the planning, ensured the resort delivered on their promises, and provided exceptional service. Her dedication made our wedding day better than we could have ever imagined. We are so grateful for her support and highly recommend her!

SCAM! Paid for 3 nites in Punta Cana for premium room 4 months ahead of event. When we arrived the premium room we paid for and they CONFIRMED wasn't available! Insult to injury, they blamed the resort! I had a contract with destinationweddings, NOT the resort. They took money for services that weren't rendered!

We had a great experience using destination weddings. I was a little hesitate picking a resort to get married at without being there to see it first, but they had so many details for every resort it made the decision making so easy. Brittany made everything run so smooth, and was so attentive during the entire process. She was a great point of contact for all of my guests, and it was amazing always having someone to help in any way or answer any questions I had. I always got replies in a timely manner, and every guest I’ve spoken too has had great things to say about the wedding! I will 100% be using destination weddings and brittany to book any larger trip or vacation in the future. Thank you so much again! It was great!

My now husband and I used Destination Wedding to plan our symbolic wedding ceremony, we had in Feb. 2025. We started planning well in advance and our agent Tracy Sheehan was amazing!! I have never traveled overseas, nor got married, nor put a wedding together. Tracy definitely put me at ease every step of the way. I probably gave her a few gray hairs, but she stuck it out and coordinated, arranged, and preplanned everything to make a smooth and seamless journey and beautiful wedding. The concierge Filo, from Namale Resort (where we stayed) was just as wonderful. We felt at home when we got to the resort and the kindness we were greeted with was unmatched and genuine. Tracy would check in with us during our trip as well and let us know she was there if we needed her. I could not have asked for a better experience, because of Tracy Sheehan (Destination Weddings) and then Filo as well as every single member of (Namale Resort) who made our ceremony and trip beyond measure or words. Thank you (Vinaka) qai sota tale, Namale family.

We had a great experience with Amy! Our wedding ended up being fabulous and it all started with choosing DestinationWeddings. A lot of other brides at our resort (Secrets Playa Blanca) have complained that the resort coordinator is slow to respond but we never had that issue and I truly think that's because of the relationship DestinationWeddings has with the resorts. Amy made it easy for anyone to book their rooms or make changes along the way! Overall, very very happy!

We booked 2 rooms for my daughters wedding from the destinationweddings.com site per directions received from my daughter. One room was to have 2 beds for my 3 boys. When we arrived at 9pm at night and the boys went to their room, there was only 1 king bed. When pointed this out, the staff said we needed to contact destinationwedding to fix, but they could not do anything that night except put a cot in there. I emailed Diane at destinationwedding. The next morning when I showed the manager the room reservation my boys were supposed to get, she told me that room did not exist at their resort, but was at a sister resort. Diane emailed me about trying to get something worked out. NOTHING CHANGED and my boys stayed crammed into a tiny room with one sleeping on a cot. After the fact, still nothing from destinationwedding to try and make it right.

Samantha Russom did a fantastic job helping us plan our Cancun wedding.

A destination wedding has a ton of logistical planning that traditional weddings do not, Samantha helped guide us and our guests through each step of the process. I always felt like I was in good hands when I was working with her, and she promptly answered all of our questions (we had a lot of them!) She sent out detailed information for our guests at the appropriate times.

Our wedding would not have gone so smoothly and been so memorable without her help, she deserves a lot of credit. I highly recommend working with destinationweddings.com and specifically Samantha!

DESTINATION WEDDINGS RUINED MY WEDDING!
I always dreamed of a small beach destination wedding, but my biggest concern was planning everything from afar. I came across Destination Weddings, and they sold me a dream—promising a dedicated guide to help me organize and navigate the process. That DID NOT happen.
The only thing Destination Weddings did was reserve rooms for my group—something I could have done myself for better rates and without their outrageous cancellation fees.
I started planning nearly a year in advance, but as my wedding date approached, I realized something was very wrong. Five months out, I still hadn’t heard from the hotel I chose, Ocean Coral Spring, Jamaica—and the only communication from Destination Weddings was about room reservations. I contacted my agent, Tina Cooper, and she simply sent the hotel an email… no response.
Three months out, still no contact from the hotel, and again, my agent just sent another email. Five weeks out, I was livid—I kept getting excuses about the hotel's wedding planner being busy, sick, or unavailable. I could not trust them with my wedding day.
I had no choice but to reschedule my wedding at a different location due to their lack of communication and professionalism. When I escalated my concerns to Destination Weddings, they refused to refund my guests, many of whom no longer wanted to travel internationally.
Destination Weddings only cared about securing money for hotel rooms—not about actually assisting with my wedding. Their entire purpose was to help facilitate an international wedding, and they failed miserably. This was a nightmare I wish I never had to endure.
DO NOT trust this company with your wedding!

I was happy and satisfied with destination wedding, specifically Samantha Russom. I had helps very detail and hospitality. Sam patiently introduced to us multiple resorts with details, prices, and pro-cons via email, phone calls before we made our decision. The support was not done after we signed the contract, she kept following with us during the communication with off-site and on-site coordinator to make sure the plan went smooth and on time. All my guests were very happy with her helps with changing date, extra requests about room. And lastly, destination wedding also gave us different discounts from booking rooms, prices with wedding packages, and gave us back some extra discounts money because we didn't use the options like upgrading room, location fee, or private events.
I highly recommend Destination Wedding and Samantha when you think about making destination wedding for your big day.

We had the pleasure of working with Karen for our destination wedding, and she was absolutely amazing! Managing a group of nearly 100 people could’ve been overwhelming, but Karen made everything seem effortless. She kept us all on schedule and ensured everything ran smoothly from start to finish, all while maintaining a positive attitude and a smile.

Her attention to detail was remarkable, and it was clear that she truly cares about her clients' experience. We were so impressed that we’ve already referred two other couples to her!

If you're looking for a coordinator who can handle any challenge with grace and professionalism, we highly recommend Karen. We’d certainly love to work with her again (under different circumstances, of course! lol).

Melissa was so helpful in planning our honeymoon. We had lots of questions and we were very unsure on what we wanted. We changed our minds a few times. Melissa was so helpful. She sent us so many options and had all the answers to our questions. She knew this stuff and it made it so much easier. And she nailed it with our trip.

My experience with Destination Weddings was exceptional, and a huge part of that was thanks to my travel coordinator, Melinda Shelley. She made the entire process feel seamless and special, always staying in close communication every step of the way. I highly recommend Melinda for anyone seeking travel assistance and resort recommendations—she truly made my wedding experience unforgettable!

We couldn't be happier with the exceptional service we've received from Kellie Davis on **Destination Weddings and Dreams Las Marea’s Resort in Costa Rica. Kellie Davis has not only made our dreams come true, but she worked with our families and our guest’s day and night to make sure all of their travel is safe and making sure they had the most amazing experience. She was so kind and patient and helped us through every step of the way and Kellie was incredibly responsive, helpful, and answered every question we had. The best experience we had throughout our wedding.

I used Lily Carbone to help us with our destination wedding in Costa Mujeres, Mexico. I have nothing but good things to say about Lily. She was quick to respond. If I or any of my guests had any issues or any questions, she was always ready to help! She took so much of the stress of planning a wedding in a different county off of me and all of my guests loved her.

I personally 100% recommend using Lily to assist you if you are planning a destination wedding!

TLDR: We DO NOT recommend Destination Weddings until there is better value, care, and experience for customers. We had a very negative experience with them. I had hoped that working with a travel agency would make things easier and help us save on costs, but it made our lives much more stressful, and it cost our guests more.

Our first specialist Connie Leite was very unprofessional, not good at basic email communication, and misleading/careless. We had to fire her and were reassigned another specialist.
- She failed to inform us of key details of the contract and was not familiar with this herself when we asked.
- She gave our guests high quotes, without bothering to look at other options.
- She gave extremely different quotes to two guests with the same requirements
- She was rude to our guests when they asked for different quotes
- Email communication was highly disorganized, did not include important details, and was very unclear. We asked her to use only one email thread but she did not follow this.

Beyond Connie, other things that we were disappointed with:
- Our guests found better deals on their own than what Destination Weddings offered.
- We had guests who could not make it to our wedding last minute. They booked their hotel through Destination Wedding, and were told that they could not be refunded any amount. But resort staff said that if they booked directly with the resort, all nights would have been refunded except the first.
- Our resort wedding coordinator (Dreams Flora - Eunice Pena) was very poor at email communication and provided us with minimal information during wedding planning.
- We were not seated next to our group members on the plane like we were promised in our Sunwing package.
- The wedding website was difficult to use and outdated. We were quite embarrassed to show this to our guests and opted to set up our own website on a different platform.
- The Destination Weddings marketing website misled us by saying we could save thousands by working with them, only to find out much later in the process that this only applies to the US.

The only value we got from Destination Weddings was the curation of resorts and some guidance around what to expect during wedding planning. But given the additional stress and the minimal to no cost savings (and in our guest's case, thousands of $ lost because they used Destination Weddings instead of directly booking through the resort), it was definitely not worth it.

*We DO NOT recommend Destination Weddings until there is better value, care, and experience for customers.*

We have been working with Jennifer Corrigan for almost two years to make sure our dream wedding was just right. She not only made our dreams come true, but she worked with our families day and night to make sure all of their travel arrangements were solid and all of their questions were answered. I cannot recommend Destination Weddings and Jenn enough!!!!!!!! Everyone was SO professional and extremely knowledgeable about the entire process. I was skeptical at first because setting up a wedding in a place I have never been with someone I don't know does not sound very appealing... but I was so so wrong. If you are looking for the time of your life with someone who knows the ropes, go here (and go with Jenn).

Had the most amazing experience with Cathy Byrnes from Destination Weddings who helped us plan our destination wedding travel to Punta de Mita.

Prior to our wedding, we had been a guest at a friends wedding and booked as a guest through Cathy. After that experience was so seamless, it was a no brainer to use her for our own wedding.

We had a complicated group with several gateways, multiple airlines and a few unique scenarios. Cathy went way out of her way to assist us. Not only did she bend over backwards for us, she was prompt and available when it came to communication and was so KIND to us and our guests throughout the entire process.

We can’t recommend her enough and have already referred some friends to her.

Maggie was a joy to work with! Super helpful and did everything she could to make sure things went smoothly. Very positive experience working with Maggie. Only slightly negative note is I feel the response time of 2-4 days minimum and her being out of office almost every time I reached out was a little frustrating, feel like it was hit or miss getting a prompt response back if I or guests had a question. BUT, I understand Maggie works in the travel industry and she appears to soak up every opportunity to travel, I don’t blame her, haha. If you’re patient, I would 100% recommend working with Maggie!

I would suggest she take OFF Royalton Antigua from her list of recommendations for destination weddings. I don’t have many positive things to say about our experience there. Place is a HOT mess. Our wedding photographer the resort provided was lack luster and super controlling and wasn’t open to any ideas I suggested for photos. Ceremony venue was NOT private despite the description and photos, it was in the common pool area and we had people watching and it didn’t feel intimate at ALL. Photos here. Food was absolutely awful, customer service was awful, wait times for drinks at pool bar was unbearable, wait times for restaurants despite having reservations was awful, ended up eating at sports bar almost every night. Scenery is stunning though. Our butlers were the most positive thing, they were great and tried their best to make our stay better.

Overall a good experience but I would 100% change things if I could go back in time.