I ordered free samples and then some detergents from them plus bottles and spray dispensers. Absolutely terrible communication. The detergent arrived in big soft plastic containers with hard plastic... See more
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Despite the company offering free samples, then massive delays because they didn't expect the volume of people requesting those samples, the only communication I've had after several months was "w... See more
Company replied
Dealt with the issue well I think! This company posted about getting free samples and then we’re so overwhelmed by the amount of orders for freebies (free product and free postage) that they we... See more
We bought 3 sachets of this company's dishwasher detergent. We were attracted by the facility to return the sachets for re-use. After just 3 washes, we have had to stop using the product. Previ... See more
Company replied
Company details
Written by the company
Deterdraft provides Personal Care and Cleaning Products Refills in Reusable Packaging to environmentally-conscious consumers who want to reduce their plastic footprint. Return your empty pouch for FREE and we will Reuse it over and over again. Good for You and good for the Planet!
Contact info
United Kingdom
- deterdraft.co.uk
People also looked at
Great products, easy to use website. Will odder again
I recently went more eco friendly and deterdrafts prices were reasonably priced and the website was easy to use. All the products smell and feel great. I wish the bottle range was slightly larger so could get a clear glass bottle with a pump for my hand soap. Overall great, will be ordering again
30 April 2021
100% recommend!!
Super quick delivery and a really personal touch with the thank you letter. Was so lovely to get a free amber glass bottle too. Products are really reasonably priced and great for people wanting to live greener!
17 April 2021
Great service & products
Great communication regarding a delivery hiccup. The products are wonderful too! Been using the magnolia hand soap and it smells divine, and is really gentle on the skin. Looking forward to using the lime dish soap and the fabric softener (patiently waiting for the current bottles to run out!). Will happily purchase again.
23 March 2021
Fantastic Zero Waste Products
I'm always looking to be that bit more eco and these products are a great find. The products themselves are lovely, particularly the hand wash and body wash and the degreaser which I use in the kitchen. The packaging is the best thing ever, foil pouches which can be returned back using a prepaid envelope, to be re-used again and again. Fantastic!
10 March 2021
Unprompted review
Quick delivery
9 March 2021
Eco friendly and Zero waste with Deterdraft
Recently I came across Deterdraft whose aim of is to reduce waste.Their products are all Eco friendly and zero waste 🤩 which is the way forward to protect our environment.
The products come in Spout pouches which after you have finished it instead of throwing the pouch you can post it back to deterdraft in a prepaid envelope for it to be reused. The pouches are very compact and will easily fit in anywhere without taking too much space in your home.
I have tried the following 3 products.
☘️ Laundry liquid
☘️ Fabric conditioner
☘️Grassy Green Tea handsoap
The laundry liquid and Fabric softener leave your clothes smelling amazing for a very long period of time. As soon as I opened my washing machine after using the products , my 2yrs old was asking me ‘’mama what’s that smell ‘’, even he noticed the difference in scent.
I would highly recommend Deterdraft products. Once you start using Deterdraft products you will instantly fall in love with their concept and scent.
7 March 2021
Unprompted review
Excellent
*I was kindly gifted these products by Deter in exchange for an honest review*
I love the ethos of this company to reduce waste and make home cleaning circular, and cut down on plastic. The return scheme is excellent and so easy. I have used the hand soap so far and it smells absolutely divine. Really happy with it and look forward to trying more products!
6 March 2021
Unprompted review
Love the refill option
I think the refill option on the cleaning products is great. Posting back the empty pouches, in the prepaid envelope, to be refilled is a great way to save from throwing bottles away. The large pouches on products like the floor cleaner mean it will last me a very long time and I love the price of them.
5 March 2021
Unprompted review
Reply from Deterdraft
Hi Loren, thanks a million for taking the time to give us a wonderful review. We love the fact that you like our refill option and that you found good value for money.
All arrived on time and looks briliant
All arrived on time and looks briliant. I wanted to ask you though if all the ingredients are safe for animals .ie I bought Sea Freshener Floor Cleaner and wanted to ensure that it would be OK for instance, for cats to walk on as they lick their paws !
Many thanks
Best wishes
Jan Nesbitt
4 March 2021
Reply from Deterdraft
Hi Jan, thanks a lot for taking the time to write us a great review. Our Floor cleaner does not contain any chemicals dangerous for pets but we always suggest to follow the usage instructions that you can find in the back of the pouch as it is concentrated. For the Sea Freshness is 40ml every 1L of water and there is no need to rinse. Looking forward to assist you in the near future.
I love my products from Deterdraft
I love my products from Deterdraft - lovely products that washed my clothes really well and I love the fact the packaging is reusable too!
3 March 2021
Unprompted review
Reply from Deterdraft
Hi Natalie,
On behalf us all of us at Deterdraft, I would like to thank you for sharing this great review regarding our products . We are delighted to hear that you are happy with our products. Thank you for your support.
Kind regards
Paola
Fantastic products
This is such a great company that put so much thought in their products, they give you a prepaid envelope to send back the empty pouches to recycle ♻️ the products are amazing and I would definitely recommend them
3 March 2021
Unprompted review
Reply from Deterdraft
Hi Shannon,
Thank you very much for your fabulous review. We are very happy that you enjoyed our products. We are glad to have you on board.
Thank you for your support.
Kind regards
Paola
Deterdraft - Great Products & Reduce Plastic Waste
Deterdraft sell refillable cleaning and self care pouches with an amazing concept to reduce plastic waste; they send you a prepaid envelope to return the packaging to them. I have tried the aloe vera shampoo, hand wash, floor cleaner and dish soap and they all work very well. Great products, eco friendly and excellent customer service - I highly recommend this company..
3 March 2021
Unprompted review
Reply from Deterdraft
Hi Clare,
We are so grateful for your 5-star review.
We are delighted to hear that you enjoyed our products. Thank you so much for your support .
Kind regards
Paola
A fantastic brand with a wonderful…
A fantastic brand with a wonderful ethic.
My products arrived quickly, well packaged and they smelled beautiful. The products were also really effective. I love that I could send my packaging back for free to be recycled and would definitely shop with them again.
3 March 2021
Unprompted review
Reply from Deterdraft
Hello Paula,
Thank you so much for taking the time to leave us a
5-star review, it’s much appreciated!
We are delighted to here that you were happy with our products. Thank you for you support.
Kind regards
Paola
Great customer service
Great customer service, friendly staff.
Products are great and the concept behind the packaging is brilliant.
Very impressed with this company.
3 March 2021
Unprompted review
Reply from Deterdraft
Hello Kirsty,
Thank you so much for your amazing review. We are so happy to hear that you were very happy with the customer service. Thank you for you support.
Kind regards
Paola
Absolutely amazing products
Absolutely amazing products. The laundry detergent smells and cleans amazing. Will definitely buy again and again. Love the idea of using so much less single use plastic. Amazing 👌
3 March 2021
Unprompted review
Reply from Deterdraft
Hi Smurfthebluemoon,
Thank you very much for you wonderful 5-star review. We are glad to hear that you love our laundry liquid. Thank you for your support.
Kind regards
Paola
I ordered the Fresh Aloe Vera shampoo…
I ordered the Fresh Aloe Vera shampoo and am so pleased with it. It has a lovely fresh sent, lathers well and my hair feels really clean. I was also very generously sent a sample body wash which I am looking forward to trying. I think these products are great value for money and I love the fact I was sent a pre paid envelope to send the empty packets back so we can reduce our use of plastic. Also really impressed by the speed of delivery, excellent service, thank you!
3 March 2021
Reply from Deterdraft
Hi Elizabeth,
We are incredibly grateful that you took the time out to leave us a 5-star review.
We are delighted to hear that you are happy with our Aloe Vera shampoo and the delivery was quite fast. Hope you will love our lovely Hand Soap.
Thank you for your support.
Kind regards
Paola
This company are wonderful and just…
This company are wonderful and just what our planet needs!
My order arrived very promptly and the customer service was top rate.
I would highly recommend
13 February 2021
Reply from Deterdraft
Thank you so much for your amazing review Cherise. We are so happy to hear that you were very happy with the customer service and that the delivery was quite fast. We are glad to have you on board, thanks you for your support.
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