Bike arrived deeply scarred paint, bent fender, bent wheel frame connection, missing items. A mechanic named Francisco texted me when I sent photos. Offered no resolve except to send touch up paint.... See more
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I ordered a Chromally Cortello 15 weeks ago, June 8th. I see people who ordered their bikes after mine and they got their bike. I received a grand total of 2 e-mails from the company, one after 6 week... See more
Ordered Greenfid kickstand for my new Sparrow, 2 tshirts, bibbed cap and knit hat. Knit hat was weathered with lent balls and cat hairs inside the bag with cap and tshirts. Totally unsatisfied. Will b... See more
After the experience I had I was told I needed to pay for the return boxes even though one of them was damaged and not useable by their shipper, not me. Again so disappointed. They were not even will... See more
Company details
Information provided by various external sources
Commuter and city bicycles, high quality, American made.
Contact info
Elmira Street 13639, 48227, Detroit, United States
- detroitbikes.com
1.4
Bad
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Enjoying the bike alot
Enjoying the bike alot. Rides great for the most part. My only concern is every now and then it makes a pop/creaking. I think in the bottom bracket
13 August 2019
Unprompted review
The guys at the storefront were so…
The guys at the storefront were so welcoming and helpful, the storefront was so unique, and the bike I bought was everything I was hoping it would be as well! It was an all around positive experience and I’m proud to own a Detroit Bike.
13 August 2019
Unprompted review
Great customer service
Great customer service. Honest feedback. Great value.
13 August 2019
Unprompted review
Love the idea of your bikes but...
Love the idea of your bikes. The styling is great and I love supporting a Detroit business. But...for the price the fit and finish needs some work. Could be stiffer. The slightest shake on the handlebar makes the back wheel wobble. The front fender "holder" or whatever it's called is too flexible. Was on a slightly bumpy path and and the front fender dug into the tire sending me over the handlebars. I same away scrapped and bruised but no major issues. I no longer have a front fender any more. I bought the bike for its styling and design but if I was to do it over again I would buy a different bike.
13 August 2019
Unprompted review
The bike was delivered and my wife was…
The bike was delivered and my wife was extremely happy with it. It was a birthday gift and we both agreed the quality and craftsmanship was excellent. I would recommend buying a Detroit Bike.
13 August 2019
Unprompted review
Made in Detroit great quality and…
Made in Detroit great quality and excellent value.
13 August 2019
Unprompted review
They were great to work with!!
13 August 2019
Unprompted review
Easy to assemble and very good build…
Easy to assemble and very good build quality. A great bike!
13 August 2019
Unprompted review
The bike is wonderful...
The bike is wonderful...am enjoying reconnecting with cycling.
13 August 2019
Unprompted review
Great bike great service
13 August 2019
Unprompted review
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