I would give zero stars if I could. I used Devacurl for 11 months only to have my hair completely ruined. I’ve lost 75% of my hair, I now have dermatitis and eczema on my scalp and my curl pattern com... See more
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See what reviewers are saying
Horrible itchy scalp and major hair loss after using these products for over 3 years. My Deva Curl hairdresser is fantastic but these products are absolutely horrible! Just think I gave these to my yo... See more
I puechased the bundle kit back on the week of June 13. I used the product for a week, and wasnt pleased so I requested a refund. Fast forward, its now October 9th and i have yet to recive my refund.... See more
I am proud to say that Carleen Sanchez of Hair Cut/Color/Style in Reno, NV has been my master hair cut/color/stylist for almost 10 years. I am a practical person by nature and had sported the same lay... See more
Company details
Information provided by various external sources
All DevaCurl products are 100% sulfate, silicone and paraben free, but there’s more. The entire line is inspired by conversations with real curly girls. Our innovative formulas are made to fit into your daily routine. From our cleansers and conditioners that hydrate your hair in the shower to our easy styling products that work on wet or dry curls, it all adds up to endless amazing hair days. DevaCurl is a complete collection of products for a curly lifestyle. Designed exclusively for curly, wavy and chemically processed hair, the revolutionary DevaCurl hair care system rejuvenates, restores and respects hair's natural order without the use of harsh and dehydrating chemicals. The innovative collection of sulfate, silicone and paraben-free conditioning cleansers and styling products address curly hair’s specific needs using healthy oils and botanical extracts that cleanse, hydrate and lock-in moisture.
Contact info
Broome Street 425, 10013, New York, United States
- devacurl.com
1.6
Bad
22 reviews
No history of asking for reviews
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Never been so mistreated by a company in my life
I have had a lot of orders from devacurl, I used to like the products. I quickly realised how bad the customer service was but you see, I never really thought that in the end they would stoop so low. I have been blocked on twitter. I have never said anything abusive towards them, just try to get my money back or the products I'm promised. They don't accept my calls, answer my emails and now blocking me from twitter so I can't contact them - but they've taken my money. Last time we spoke to the supervisor and a girl, who assured us 1. I'd get a refund for one order as it was returned to customs and could not get delivered, 2. that i'll get an email confirming this and 3. that the supervisor himself would contact me to tell me WHERE THE HAIRDRYER HE WAS SHIPPING OUT WOULD BE DELIVERED as we waited weeks to receive it. I had a tricky situation as I live in the UK and would often order to my friends in the states so I could pick it up. I'd ordered the devadryer and used it first fresh from the box in Canada and it was showing faults, but still took it home. I wasn't supposed to use it in the UK which I'll admit was my fault, but I did email them telling them I had issues with it before I used it in the UK so therefore it was sent faulty. EVENTUALLY after chasing them, and lots of devacurl ignoring me the supervisor Jacob decided to have another one sent out to a friend in Canada. It never arrived and the confirmation email both of them said they'd send me so I'd have proof of the chat was never sent. Now to see they've done this so I can't communicate I'm really just shocked. On the 5th Jan they refunded me and I sent a DM asking them to reply to me because I haven't had any of the communication they had PROMISED me (which happens a lot with devacurl), and saying I will take it further they block me? What you can expect from devacurl: some good products, awful customer service and bad management haha. The customer care agents even tell you things, and then later when you call back to confirm what they've said to another agent or even the supervisor they tell you sorry but they can't follow through on it. hahah it's honestly been a joke. There are other companies that I know will value their customers. Look at the facebook messages of complaints, how they respond. just lol.
12 January 2018
Unprompted review
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