"I am completely satisfied with the escalation team's help in resolving my case. They were professional and processed my refund as an exception. Excellent service and highly recommended!"
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The initial trouble I had was that I clicked on the wrong link. I thought I was buying an electrical device but it turns out,it was a membership to your service. I am grateful to your team to have the... See more
Zoe who has advised me she is handling my cancelation of membership has promised to repay my already deducted premiums . This within 10 minutes of informing Devicesair of my wish to cancel. I regard t... See more
I thought I was buying something on the website but it turned out to be for a membership. After realizing I tried to cancel my membership and I was waiting for a refund, so the agent called and pro... See more
4.3
Excellent
192 reviews
Hasn’t replied to negative reviews
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excellent service
29 June 2024
Unprompted review
I was impressed by how quickly my issue…
I was impressed by how quickly my issue was resolved. The customer support was both friendly and efficient.
14 June 2024
Unprompted review
I thought I was buying something on the…
I thought I was buying something on the website but it turned out to be for a membership. After realizing I tried to cancel my membership and I was waiting for a refund, so the agent called and promised to refund me within days.
I am still waiting for the refund that is the stars 4 instead of 5.
Hopefully I will be refunded as the matter is taken care of.
14 June 2024
Unprompted review
Trustworthy and quick reply and they…
Trustworthy and quick reply and they refund if you needed to unsubscribe
12 June 2024
Unprompted review
Average experience
A lot of items can be selected in the website, however, it is kind of doubtful to proceed in checking them out since there are criteria that need to be met before getting the item.
15 December 2023
Unprompted review
Solved my query well
30 May 2024
Unprompted review
My quiry was promptly followed up.
28 May 2024
Unprompted review
Corrected the frequent…
The support team corrected the frequent deductions from my account
10 May 2024
Unprompted review
The company followed up up with a…
The company followed up up with a particular issue that i had, and showed sincere gratitude for following up with the matter
i’m happy to announce that i was satisfied with their service and would like to thank and appreciate them… a big thank you to Zoe from the company for the help and guidance throughout all!
12 August 2023
Unprompted review
Fixed up a misunderstanding
11 May 2024
Unprompted review
Excellent services
10 May 2024
Unprompted review
Read every detail
Not the service I expected to recieve. Read every detail before you make a purchase.
4 May 2024
Unprompted review
The initial trouble I had was that I…
The initial trouble I had was that I clicked on the wrong link. I thought I was buying an electrical device but it turns out,it was a membership to your service. I am grateful to your team to have the kindness to take care of my issue in due course and thank you so much for the refund as I am am invisible disabled and cannot afford your service. Thanks Claire, you are an angel in disguise.
10 January 2024
Unprompted review
First time using this service so far…
First time using this service so far brilliant service
23 April 2024
Unprompted review
Had an email asking me to review my…
Had an email asking me to review my review on the understanding they would refund the amount they took from me without my knowledge. I did this and still waiting 3 days later for confirmation of refund. And guess what. Nothing. !!! Give this company a very wide berth. Very dodgy in my opinion
9 April 2024
Unprompted review
She is very generous
27 March 2024
Unprompted review
Not a bad experience but could improve
Real bad experience needs improvement customer support is a disgrace not at happy
They bribed me to write a review with my refund
26 March 2024
Unprompted review
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