Devon Wick Candle Co. Ltd Reviews 6,160

Great choices, easy to order and the fragrance is amazing, we have two cats and lots of carpets so using these has helped the house smell fresh

Lovely product. Really happy with them x

Placed an order for a mystery box for £15 and it states on their website that I'd be sent £30 worth of products. Also paid £3.49 for Royal Mail 48 hour tracked delivery. Ordered these as part of Christmas gifts. Hadn't been sent my dispatch email by 18th December so I contacted them to ask when my order would be sent. 22nd December I was sent 3 of their wax bars and these were all extremely dirty. The wax bars are for sale for £4 each online so I could have bought these for less than £15. Contacted them again on 22nd to explain I'd been sent 3 very dirty snap bars and this wasn't £30 worth of products. Had a reply from them 26th to say "your mystery box order has not been sent incorrectly. The snap bars you’ve received are only part of your order, and the remaining items will be sent separately." and "The remaining products included in your mystery box will be dispatched shortly, and once they’re on the way, I’ll send over the tracking details." I've still not got anything else and haven't even had another tracking email. Avoid this company! I've asked for a refund now since it's been nearly a month since I placed my order.

Great fast delivery, am waiting for more to come back in stock then will definitely be ordering more, thank you 😊

Amazing products
Great fragrances

Delivered promptly. Yet to try the product but looking forward to now that Xmas is over.

Absolutely love their products and all the scents I’ve tried so far. Received a delivery on Saturday and one of the candles had smashed, emailed them photos and they send a replacement. Didn’t expect to see it this side of Christmas but to my surprise it arrived Monday! Can’t get better customer service than that!

Everything arrived on time, they were gifted so haven’t used the candles myself but will be ordering again.

Ordered for the first time and l was disappointed. Fast delivery great packaging.
The melts so lovely
Thanks will be ordering again

Delivered today for early Christmas gift. Recipient delighted.

Great quick delivery very pleased with my first order and loving all the gorgeous wax melts

Preordered a Sample Pack for delivery early December as a Christmas gift. No update on delivery given until I chased and told it would take 2-3 weeks, well after Christmas. All this despite their website saying delivery within 1 working day. Stop telling people this lie!! If you don’t have them in stock, don’t sell them and cause disappointment..simple.

Now I’m stuck without a gift. First and last time, I will be ordering from this company!

Terrible terrible service, I put in an order and never recieved it. It took me almost 7 weeks to get a refund, if I hadn't chased them I would never have got anywhere. Do not trust them and try some where else.

The gingerbread melts are amazing, 5 stars for them. The butterbeer diffuser scent was disappointing and can barely notice it unfortunately.

Great. Easy to use and order from the web site. Prompt delivery and was kept informed. Lovely smell from the wax melts. Bought as gifts for Xmas. 👍

Arrived quickly and everything smells amazing! I’ve used one of the wax melts so far and it gave great fragrance to the room even after it had burned out. Will order from Devon Wick again in future!

Great choice and range of products.
And delivery was nice and prompt.

Delivered quickly and the fragrances work really well. I got 2 reed diffusers and you can smell them well. And about 10 different carpet fresheners which also smell beautiful though I've only used 1 so far. Prices were reasonable and had a black Friday deal on so even better. Will recommend to friends and family and hope to repurchase in the future

Delivered on time the package was well packed and not damaged in any way,kept informed