Devrom® Reviews 1,035

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in addressing odor issues, often describing it as a "life changer" and superior to other options. Many appreciate the quality of the product and its ability to deliver on its promises, particularly for those with specific health conditions. The ordering process is frequently highlighted as easy and straightforward, with many consumers noting prompt shipping and reliable service. However, some customers also mentioned issues with their orders, including delayed shipments or products not arriving at all. A few people also felt that the product did not work for them as expected, expressing disappointment with the results.

What people talk about most

Product

People report positive experiences with product. Many customers praise its effectiveness, especially for... See more

Quality

Clients share positive opinions on quality, consistently praising the product's effectiveness. Many reviewers... See more

Order

Users describe positive interactions with order. Customers frequently praise the ease and simplicity of the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, quick, and reliable... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers highlight quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My brother had gastric bypass surgery and the odor has been very bad. Since starting Devon, it has made a big difference in his life and has given him more confidence.. on behalf of my brother his fam... See more

Rated 5 out of 5 stars

I had an intestinal by-pass many years ago. This is only one of two protocols that work. The other is taking 1/2 tsp of cayenne pepper in juice 2x day (not fun). It is important to take before you e... See more

Rated 5 out of 5 stars

This product is a life changer! It truely works as marketed and has really helped with very foul smelling flatulence I experience as a chronic condition after stomach/intestinal surgery. I fully rec... See more

Rated 5 out of 5 stars

This is a great product for keeping odor low. I’ve been using it for many many years. I can use public restrooms anywhere without embarrassment. Helps me keep up with my very active lifestyle! Tha... See more


Company details

  1. Health & Medical

Information provided by various external sources

Devrom® (200mg bismuth subgallate) is an FDA-approved, over the counter medication used to eliminate the odor associated with flatulence and bowel movements. Devrom has been a trusted name for over 50 years, and allows its users to manage flatulence odor. Parthenon, the company which produces Devrom, started in 1961 and continues to produce the popular internal deodorant today along with other medical products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’ve had an ileostomy my entire life…

I’ve had an ileostomy my entire life and recently, the ostomy products available do not block odor as they should. This was causing me considerable distress. I remembered someone once mentioning Devrom years ago, so I decided to try it. I was amazed at how thoroughly and quickly it stopped the odor. Thank you for restoring my confidence.

18 October 2024
Rated 1 out of 5 stars

I've used the website for a number of…

I've used the website for a number of years, always using my Canadian credit cards to have items shipped to a US address. I cannot get any of my cards to work.. they get declined every one of them. My cards are not the issue, as I know they are all in good standing.

11 October 2024
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Reply from Devrom®

Hi TJ. We are very sorry for the difficulty you experienced. Any issues like this are best addressed by calling us 1-800-453-8898. This review is not an accurate reflection of our "service". Rather than go into detail about the issue with your order, feel free to give us a call for clarification. Our customer service would be thrilled to get you your Devrom order asap!

Rated 5 out of 5 stars

Great product and great service

It was easy for me to order the Devrom tablets I needed and delivery was very fast. Product always arrives in good condition and packaging is excellent. The tablets themselves work perfectly for controlling the odor in my ileostomy bag. Completely satisfied.

17 September 2024
Rated 1 out of 5 stars

Ordered Capsules - Received Chewables…

I was not happy to receive chewables instead of the capsules I ordered. I don't like the chewables. They stick to my teeth for a long time and I think they irritate my gums. So I went out of my way to find a company with a reasonable price and capsules. I double checked. I DID order capsules.

26 August 2024
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Reply from Devrom®

Hi Megan! We are very sorry for this error. Not sure if you reached out to our customer service to fix this issue. Please contact us 1-800-453-8898 so that we can make sure you get what you ordered!

Rated 5 out of 5 stars

Product works perfectly and ordering is…

Product works perfectly and ordering is very easy. Shipping has always been fast and I would highly recommend Devrom. I've been taking it for almost 2 years and it is highly effective. Great experience with it. Life saver

6 September 2024
Rated 1 out of 5 stars

Great product....but they bug you for reviews

Great product, but because they bug you for a review, only 1 star

16 August 2024
Devrom® logo

Reply from Devrom®

Hi Keith. Thanks for your comment. You can opt out of receiving the prompts to leave a review. Let us know if you have any questions by calling 1-800-453-8898

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