This was such a positive experience with customer service. I ordered a flea and tick collar but Fed Ex delivered to wrong address. Customer service was so prompt and understanding(even though this w... See more
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Put collar on cat and within 10 hours her neck swelled up. Contacted customer service. They challenged me and didn’t believe me. No care for the animal expresses. Finally after sending before and afte... See more
I bought 2 collars for my 2 cats, and whilst waiting for their arrival I decided to dig deeper in to the safety of the ingredients (because I started hearing that essential oils were bad for cats). I... See more
The Dewel natural collar is one of several natural preventative I use on my 11 yr old shih tzu. Our home is in a wooded area, and only 5 min from the beach, so he needs extra protection bc he is outs... See more
Company replied
Company details
Written by the company
DEWEL™ Flea & Tick Collar — Available at DEWELPRO.com. At DEWELPRO.com, we specialize in the DEWEL Flea & Tick Collar for Dogs, a natural plant-based solution designed to help protect dogs from fleas and ticks for up to 8 months. Our mission is simple: give pet owners a safer, more comfortable alternative to harsh chemical treatments. The DEWEL flea and tick collar uses carefully selected essential oils to help repel pests while remaining gentle on your dog’s skin and coat. Pet parents choose DEWELPRO because they want reliable flea protection without unnecessary chemicals. At DEWELPRO, we focus on one thing—helping dogs stay comfortable, protected, and happy. Trusted by dog owners around the world, the DEWEL flea & tick collar is designed for long-lasting protection, comfort, and peace of mind. 🌿🐾
Contact info
34 N Franklin Ave Ste 687, 1739, 82941, Pinedale, United States
- (307) 323-2334
- info@dewelpro.com
- dewelpro.com
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Perhaps price and effectiveness -- time…
Perhaps price and effectiveness -- time will tell. So far wearing well and they adjusted well.
I have two yorkies and it seemed within…
I have two yorkies and it seemed within a 48 period they started scratching and their ears got red inside. I had to take the collars off. I tried these a couple years ago and the same thing happened but thought I would give them another try. They are just too sensitive to them so I lost money again.
Ordered them for our 3 dogs
Ordered them for our 3 dogs. Gave dogs bath and put collars on. 2 weeks later dogs still infested with fleas. Ended up ordering the actual Seresto collars and within days fleas were gone. Sorry but your didn’t do anything.
We were pulling at least 4 ticks a day…
We were pulling at least 4 ticks a day off the dogs. Since the collars were placed on the dogs we have had zero ticks.
Very happy.
We have gotten the collar before and…
We have gotten the collar before and they work great!
Not working as well…
I have used dewel pro for years with no complaints. I have told friends about it but,this time I ordered and it seems different. My dog went to the groomer and I put the collar on at the beginning of April. She has had 2 ticks so far. No fleas yet
Great effective collar!
I buy these every season for my and my daughter's dogs! Never have we had fleas which I dread! I love the natural fragrance too.
Not worth it
I think no more than it did to get rid of the fleas is not worth the $20
Arrived within a few days
Arrived within a few days. Product is awesome for cleaning up accidents from 3 dogs.
Flea and tick collar
Ordered another two collars and as a bonus got two free. Very fast delivery as ever.
These collars are amazing and a fraction of the price of other competitors!
Ignore the negative comments. Communication and customer service is excellent.
Highly rate this product!!
i have no problems with this company…
i have no problems with this company great service
Great experience with this company
I've used this product for 4 years i
I've used this product for 4 years i
on my little Maltese. I was afraid to use a stronger collar for her little body. We live in a wooded area with lots of ticks and she likes to go out back. Never picked up a tick or a flea
Great Natural Solution
These flea/tick collars are natural and safe. We have used them for 3 years and prefer over more dangerous chemical flea and tick techniques. These are 25 inches in circumference and fit our 70 pound dog well. They arrived on time. These were a bit too pricey and used to cost much less.
Received wrong item...need small dog…
Received wrong item...need small dog collar...received a large....no receipt..nothing!..you need to make this good! Margaret Vargas

Reply from DEWELPRO.COM
I Like the Dewelpro Collar
I like the collar and it smells nice.
And so far it's working, no fleas or ticks
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