Dex-Trade Reviews 290

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

okay you may ask why Igave 5 stars: Fast Deposit and Withdraw Great support team that will always be there to help ypu if you face any circumstances Events and Airdrops: everty time they make gre... See more

Company replied

Rated 1 out of 5 stars

No doubt Dex-Trade will appreciate my feedback :). Endless calls - apparently set up by BIT-IQ. Linked to Trader of Powers as calls come from same call center. No one can remove my number... See more

Company replied

Rated 5 out of 5 stars

Dex-trade is a nice crypto exchange. I work with them for over 2 years. They have fast executive orders and good liquid environment. Withdrawal is often few minutes and they have some good Airdrops fo... See more

Company replied

Rated 4 out of 5 stars

Have been using the exchange for 1 year and I can certainly say that I am totally satisfied with the service from DexTrade. Lot of organised trading tournaments , airdrops and AMA sessions. Withdraw... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Currency exchange service

About Dex-Trade

Written by the company

Important! Please note that Dex-Trade has only one correct and official link: https://dex-trade.com . Be careful, everything else is a scam!

Dex-Trade is a centralized cryptocurrency exchange founded in 2017 and registered in Seychelles. This is a modern space for safe and comfortable trading with minimal commissions.

Dex-Trade is a universal exchange for both beginners and professional traders. The minimum spread and high liquidity in order books allow you to trade efficiently with orders of any volume.

Along with global opportunities, the exchange also provides a demo trading mode for risk-free testing of your trading strategies. Our dedicated support team is online 24/7 to assist you with any questions.

You can learn more about Dex-Trade on the website: https://dex-trade.com/info/about

If you are looking for listing and promotion options with Dex-Trade please visit our listing page and a personal manager will help you to utilize our proven tools and intelligent market-making system to engage with the vast exchange community in the best possible way: https://dex-trade.com/listing

Contact info

You should know

4.0

Great

TrustScore 4 out of 5

290 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I use Dex-trade exchange for more than…

I use Dex-trade exchange for more than 1 year and do not have any problems.
Low trading commission and a lot of trading pairs, which I can use.
I'm waiting for the Fiat on Dex-trade.

Keep it up, Dex-trade team!

1 March 2023
Unprompted review
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Reply from Dex-Trade

Greetings
Thank you for your kind feedback. We do everything to be the best of the best!

Rated 4 out of 5 stars

Good exchange with good support

Not a bad exchange with good functionality and not high commissions. I would like to add NFT, so the rating is 4. Separately, I want to note the customer support service - promptly, politely, efficiently resolved my small questions. In general, I recommend

10 March 2023
Unprompted review
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Reply from Dex-Trade

Thank you for taking the time to share your feedback on Dex-Trade. We truly value our customers' opinions and appreciate your input. Your feedback helps us improve our services and ensure that we are providing the best possible experience for our users.

We want to express our sincere gratitude for your feedback on Dex-Trade.

Rated 5 out of 5 stars

Great Support

Great Support. Recommend!

7 March 2023
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Dear valued customer,

Thank you so much for taking the time to provide feedback on the customer service you received. We appreciate your kind words and are thrilled to hear that our team was able to provide you with excellent service.

At Dex-Trade, we strive to provide the best possible experience for our customers, and your positive feedback lets us know that we are on the right track.

Once again, thank you for your kind words and for choosing Dex-Trade. We look forward to serving you again in the future.

Best regards,
Dex-Trade Team

Rated 5 out of 5 stars

good webset

good webset . Withdrawal is often few minutes and they have some good Airdrops for everyone that we can get some free money. Thank you Dex-trade.
Reliable exchange, regular airdrops,

16 December 2022
Unprompted review
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Reply from Dex-Trade

Greetings!

Dear user, we sincerely thank you for such a high appreciation of our company and our work! We are constantly improving, taking into account the wishes of you

Rated 4 out of 5 stars

I have been using Dex-Trade for quite…

I have been using Dex-Trade for quite some time and I can say that it's not a scam. Their airdrop feature is innovative and "easy to do"

15 December 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings!

Dear user, we sincerely thank you for such a high appreciation of our company and our work! We are constantly improving, taking into account the wishes of our users and trying to be the best for you! We wish you high profits with our company.

Rated 5 out of 5 stars

Dex-trade is a nice crypto exchange

Dex-trade is a nice crypto exchange. I work with them for over 2 years. They have fast executive orders and good liquid environment. Withdrawal is often few minutes and they have some good Airdrops for everyone that we can get some free money. Thank you Dex-trade. Best-wish from Vietnam.

15 December 2022
Unprompted review
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Reply from Dex-Trade

Greetings!

Dear user, we sincerely thank you for such a high appreciation of our company and our work! We are constantly improving, taking into account the wishes of our users and trying to be the best for you! We wish you high profits with our company

Rated 4 out of 5 stars

Interesting Growing Crypto Exchange to start

Have been using the exchange for 1 year and I can certainly say that I am totally satisfied with the service from DexTrade. Lot of organised trading tournaments , airdrops and AMA sessions. Withdraws less than one minute definitely one of the best from another exchanges that I had experienced.

Would be great to add more professional trading tools and improve referral system with some vip stuff to active users. Plus luck of P2P …

1 January 2022
Unprompted review
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Reply from Dex-Trade

Hello! Thank you so much for the review. Your positive feedback is the result of our work. We will definitely consider your wishes. Have a nice day!

Rated 5 out of 5 stars

Personal experience Dex-Trade.

Personal experience started on 2021.

Easy to use interface , love new design and new features. Great support 24/7

The best way to find the future gold nuggets that will make x10 or x100!

Would be great to improve the trading chart and app for my iphone.

Recommend to start first trading with this exchange.

19 December 2021
Unprompted review
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Reply from Dex-Trade

Thank you for your kind words about Dex-Trade. Your review means a lot to us and lets us know we’re on the right track! We’ve been working hard on improving the user experience of the Dex-Trade and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Rated 5 out of 5 stars

Never got issues

I use them since april 2022. Never got issues. Super Fast withdrawals (4min). I use them for Marscoin only and im satisfied. I don't know why people are saying that they got phone calls if there is not required phone number or ID. I love it . I use them at least 3 times a week no problems at all.

19 September 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Thank you for your kind words about Dex-Trade. Your review means a lot to us and lets us know we’re on the right track! We’ve been working hard on improving the user experience of the Dex-Trade and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Rated 1 out of 5 stars

Traders Beware!!!

Beware!!!! Do not trade here!!! The prices shown in the trading screen are fake!!! They are purposefully off. I was scammed out of $1700 dollars and I even took pictures of it all because I was feeling uneasy. After I place the trade for $2300 I was only given a fraction of the coins I was supposed to get. Then I went to my account page and there it showed a balance that was worth $10,000!!! So quickly I tried to cash that out thinking I had just more than tripled my money. Instead of giving me 10K I got $674. I was in shock! Thankfully I had taken a photo with each step and I reached out to support. I explained what had happened and even sent them some of the photo evidence. They refused to do anything to help and told me to be more careful in the future. I have been trading for years, and this is not my first rodeo. I am hiring a lawyer to go after the money. You have been warned!!

Update 1:
Just wanted to add an update. After they added their comment about me reaching out to them, I did reach out. Unfortunately, I just get the same brick wall where they deny all and act like it's all my fault. The lack of regulation in the industry is what makes crypto awesome in most ways, but bad in others. The only reason they added their response to this review is to make it seem like they are willing to help. Don't be fooled, they won't. They could right this wrong, and they are choosing not to. That's on them, and that's why reviews sites like this are so powerful and helpful. Also, Trustpilot has reached out for evidence which I kept and will submit. I don't know if it will be public for you to see, but rest assured that if this review is still up it's because I sent the evidence in and they have it. Hope this helps, beware!

1 September 2022
Dex-Trade logo

Reply from Dex-Trade

Greetings!

Sorry to hear that you faced certain difficulties.
We kindly ask you to contact us via e-mail at support@dex-trade.com or via the online chat in the lower right corner of our website, indicating your Dex-Trade UserID and detailed information about the issue you are facing. We will try our best to help you with your problem and make your experience much better

Best regards, your Dex-Trade team.

Rated 4 out of 5 stars

Never was interested about crypto

Never was interested about crypto, thought it is too complicated for me, but then one guy called me and offered a service in investment, and i agreed to invest 250, he told me to invest into this platform and not Binance (i think binance is better) right now doing investments in nexo, elgd matic and some left in tether everything is going good will write after month what is the result

30 August 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings. thank you for your feedback about Dex-Trade.
We are really sorry that you have encountered certain difficulties, but mobile numbers are not used on our platform. accordingly, the user does not specify his number anywhere in the personal account or customer support agents.

We communicate with users exclusively by EMAIL. Accordingly, be careful next time, because if someone calls you and pretends to be an employee of Dex-Trade company, we can confidently say that it is NOT Dex-Trade.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

They are big time scammers, disgusting

They are big time scammers, please don't put trust in them. Just got dupe by a financial adviser called Zack if that his real name. He presured me into investing £4000 and when I refused he than ran away with my thousand pounds. He is a smart thief and a scam . Please be aware of there scam . What is the company doing about preventing fraudsters as employees? Please Please Please don't entertain there calls

12 August 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings. thank you for your feedback about Dex-Trade.
We are really sorry that you have encountered certain difficulties, but mobile numbers are not used on our platform. accordingly, the user does not specify his number anywhere in the personal account or customer support agents.

We communicate with users exclusively by EMAIL. Accordingly, be careful next time, because if someone calls you and pretends to be an employee of Dex-Trade company, we can confidently say that it is NOT Dex-Trade.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

They are scam.

They are scam.. Kept pressuring me to invest and once I did, the number of the guy suddenly stopped working, the so called financial advisor was a crook, won't want to talk to me and would put his number on voicemail when I try to call.. I literally wasted my hard earned money.. Its full of regret.. Run form them, that are just gold diggers..

11 August 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings. thank you for your feedback about Dex-Trade.
We are really sorry that you have encountered certain difficulties, but mobile numbers are not used on our platform. accordingly, the user does not specify his number anywhere in the personal account or customer support agents.

We communicate with users exclusively by EMAIL. Accordingly, be careful next time, because if someone calls you and pretends to be an employee of Dex-Trade company, we can confidently say that it is NOT Dex-Trade.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

These people are disgusting

These people are disgusting
They harass you
DO NOT GIVE THEM YOUR DETAILS.

DISGUSTING OUTFIT

Hilarious. They have blandly replied as below without even reading my review.

I have clearly stated that I have been harassed by them. I will add that I have requested repeatedly to be removed from their contact list and not called any more but the calls just keep coming.

When I do ask to be removed, the person on the phone just keeps asking why and insisting that I need to give a reason for them to stop calling me.

DO NOT GIVE THEM YOUR DETAILS.

28 July 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings
First of all, thank you for your message! We appreciate your feedback about Dex-Trade because your reviews make us better. Could you please clarify, what issue have you faced? We are really sorry that you have encountered certain difficulties and we will be glad to help you.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 2 out of 5 stars

T-Square

Once again I am being harassed by Crypto Scammers to anyone else out there who reads this review, don't believe the positive reviews they write those themselves, hang in there just jeep hanging up and if necessary get a whistle to give them a blast if they wont stop phoning you.
THIS IS A SCAM
Previously I was scammed by Altria-Capital, they followed the same model a small investment £250 at first, massive profits, they will only let you withdraw very small sums of money and will constantly pressure you to invest larger sums.
I started with a deposit of £250, and then was allowed to withdraw €100 as a test, I then stupidly got on the roundabout and invested £1000, followed by a further £10,000, borrowed and to be returned within 14day cooling off period. The returns are fantastic, but you will never get to withdraw. The person Anthony Lewis I was dealing with, got Covid just as I was about to withdraw money it was handed over to Michael Griffin who then deposited £150k into my account to trade and tried to pressure me into adding £50k, then reduced to £25k as my share, and when I refused he told me the Blockchain required it only for a few minutes to release the funds so everyone could get paid..DONT DO IT. I did not and after several emails to their customer support another person David Gilbert contacted me and said that if I paid £1200 in tax, I could withdraw £42k, this I stupidly did, he then also got sick and was taken away in an ambulance with Covid and Damien Lockwood told me he was unwell when he did it and I needed to lodge 10% circa £30k to liquidate and withdraw all funds from my account. It all sounds so crazy when I read this back but it is true
This Company is exactly the same - It is a SCAM

26 July 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings. thank you for your feedback about Dex-Trade.
We are really sorry that you have encountered certain difficulties, but mobile numbers are not used on our platform. accordingly, the user does not specify his number anywhere in the personal account or customer support agents.

We communicate with users exclusively by EMAIL. Accordingly, be careful next time, because if someone calls you and pretends to be an employee of Dex-Trade company, we can confidently say that it is NOT Dex-Trade.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

NEVER EVER REGISTER WITH DEX TRADE

Please, please, please DO NOT EVER REGISTER WITH DEX TRADE. They keep calling and calling and calling and calling. It is infuriating! I have asked to be taken off their call list about 20 or 30 times, I block the mobile number they called on, but then they call on another mobile.

The last call today; the guy was called 'Alex Davies' and works for The Consulting Company registered at 6 Market Place, London, W1W 8AF. He gave me the website of dex-trade.com.

He eventually hung up on me as he clearly wasn't going to help me.

Please, please, please NEVER USE THIS COMPANY and NEVER SIGN UP TO THEM.

26 July 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings
First of all, thank you for your message! We appreciate your feedback about Dex-Trade because your reviews make us better.
Speaking about your issue, Dex-Trade Team doesn't call users, the only communication channel we use is chatting and emailing. That's why, most likely you are atacked by scammers. Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

DEX TRADE IS A SCAM

Don't put your money on Dex-Trade. They are a huge scam. So dissapointed in my 'helper' Zack Alpert. Must say he can play te game nice ;).

DON'T TRUST THEM!

25 July 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better. Dex-Trade Team doesn't call users, the only communication channel we use is chatting and emailing.
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

Can't take no for an answer arrasment…

Can't take no for an answer arrasment calls from multiple numbers

21 July 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better. Dex-Trade Team doesn't call users, the only communication channel we use is chatting and emailing.
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

Dex trade objectives is for you to…

Dex trade objectives is for you to download AnyDestop software on your computer and once you excute it they will have remote access to your hard drive enabling them to steal any financial data information from you.

Scam scam scam

8 July 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings
Thank you so much for your feedback.
We are really sorry that you have encountered difficulties, but that's nice that your issue has already been fixed.
Could you please specify what was exactly the problem?
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

Rated 1 out of 5 stars

No doubt Dex-Trade will appreciate my…

No doubt Dex-Trade will appreciate my feedback :).

Endless calls - apparently set up by BIT-IQ. Linked to Trader of Powers as calls come from same call center. No one can remove my number - 10 calls a day randomly generated and no number to call them back on and no address.

Stay away from them and any network who constantly call you with different numbers. Complete scams.
July 23 - just received an email saying
"You’ve written a review for Dex-Trade, and they’ve asked for more details to better understand your experience.
If you don’t respond, your review may be taken offline.
Add review details
Thanks for being a part of the Trustpilot community!

I can't contact Trust Pilot so presume this is a scam too.

30 June 2022
Unprompted review
Dex-Trade logo

Reply from Dex-Trade

Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better. Dex-Trade Team doesn't call users, the only communication channel we use is chatting and emailing.
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team

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