Great products and value. I had an issue with a missing product which took a couple of emails to rectify, but would still use again for my botanicals.
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See what reviewers are saying
Communication poor but products seem fine. Delivery was advised as 2/3 days via Royal Mail but the order hadn't been dispatched 3/4 days after ordering. I emailed to query, and was sent a dispatch ema... See more
I always order from here no problem. I ordered matcha powder and the bag was ripped so it was spilt out in the box it came in, think it might have happened in transit as the box said fragile but was s... See more
I purchased some fresh rosemary from this store and was blown away by its quality and aroma. It really elevated the dish I was making and I can't wait to use it again in future recipes. I highly recom... See more
Company details
- #9 of 9 best companies in Spice Shop
- #61 of 61 best companies in Craft shop
- #32 of 33 best companies in Herbal Medicine Shop
- #34 of 34 best companies in Tea Shop
- #19 of 19 best companies in Tea Wholesaler
- #20 of 21 best companies in Wedding Shop
Information provided by various external sources
Edible Dried Flowers & Petals, Quality Loose Leaf Tea, Roots, Barks, Herbs & Spices. Top Quality with Reasonable Prices
Contact info
Nottingham, United Kingdom
- sales@dgstoreuk.com
- dgstoreuk.com
3.5
Average
554 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
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Wonderful company to do business with
Wonderful company to do business with. Great service, products and prices
Would highly recommend them.
22 February 2024
Well packaged dispatched with tracking.....
Well packaged and sent through royal mail with tracking, providing a safe arrival of my order
Update, was asked to leave reviews for free products on subsequent order.....not good
15 February 2024
Mycotoxins in the Lapacho
Mycotoxins in the Lapacho. Avoid buying it from this seller. And they keep pestering me to leave a review so here it is!
I did actually request a refund but never received it.
If you are against freedom of speech then why bother having reviews?
24 January 2024
Reply from DGStoreUK
We take product quality and safety very seriously. All our products, including Lapacho, meet the strict regulatory standards required for sale, ensuring they are safe for consumption.
We would also like to point out that you have not contacted us regarding this issue, requested a return, or provided any evidence to support your claim. Making such serious accusations without proof appears to be an attempt to unjustly damage our reputation.
As for review requests, they are automatically sent to all customers as part of our standard practice, allowing for honest feedback—whether positive or negative. However, leaving a review remains entirely optional.
If you have legitimate concerns, we encourage you to reach out so we can address them properly.
Best regards,
Dawid
DGStore UK Customer Support
Took a bit longer then I expected for…
Took a bit longer than I expected for the product to be delivered, but it’s gorgeous, thank you.
2 February 2024
Excellent service and very quick…
Excellent service and very quick delivery. Very happy with the service.
1 February 2024
Fantastic selection
Fantastic selection of all my favourite teas, dried flowers and herbs. Great, fast service and delivery and everything comes well packaged and well labeled.
28 January 2024
Wow to the colourful petals - AMAZING
Just WOW!
ordered some petals for use in my wax melt products and I cannot believe how bright and colourful they are!
Exactly like the photos and I’m absolutely made up with the quality and value for money. Plus delivery was spot on too (UK based)
Will be back for more! 😍
6 January 2024
Prompt despatch
Prompt despatch, items as advertised, and well packaged would recommend and will be using this supplier again ahen needed
19 January 2024
Never got my order.
Never got my order.
Royal Mail tracking says they waiting for them to despatch the order, never went past that point, contacted them, first they told me they will look into it once they get back in the office, reminded them, no answer.
£33 down tye drain.
Shame, I dealt with them before with no problem.
edit:
Took a liitle longer due to the holiday out of office hours but I got my money back and after I placet a new order.
So things turned out fine after all.
18 January 2024
Reply from DGStoreUK
We sincerely apologize for the inconvenience you experienced. Your package was returned to us after some time due to an illegible address on the shipping label, which unfortunately prevented successful delivery.
As soon as we received the returned parcel, we issued a full refund for your purchase, including all associated costs.
We truly regret any frustration this may have caused and appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Dawid
DGStore UK Customer Support
Usual high standards
6 January 2024
Everything went smoothly.
4 December 2023
Just a business transaction.
My 'experience' was not great. I bought some flower petals from you, which I paid for. It was a simple commercial transaction.
11 December 2023
I’ve been using DG Stores for a few…
I’ve been using DG Stores for a few years now and find the quality of teas to be the best I’ve found. The superb selection is quite unique to other stores. I love the green tea selections and always has a new line being introduced! Recommend this shop for for both quality and price.
10 November 2023
I always buy my flower petals from DG…
I always buy my flower petals from DG store. They are vibrant and perfect my projects.
Thank you
5 November 2023
I'm very satisfied
Thank you for your product, because it came in time and was what I expected! I have a good experience! I recommend to use this site 👍
5 November 2023
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