Digital Planet Reviews 587

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and excellence, often highlighting the exceptional customer service provided. Many people appreciate the quick response times and the helpfulness of the staff, noting their willingness to go above and beyond to assist. Consumers frequently mention renewing their subscriptions, with some being long-term customers for several years, indicating high satisfaction with the service and support. However, some customers also noted issues with customer service, reporting a lack of response or acknowledgement to their queries, particularly through WhatsApp. A few people experienced problems with their accounts, such as premature expiration or not receiving the promised channels after payment. There were also occasional complaints about the service being unreliable, with frequent blocking and slow restoration times, and some users found the channel selection to be unsatisfactory, particularly regarding non-UK content.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the excellent and reliable service,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and... See more

Subscription

Consumers find subscription experiences to be largely positive, with many happily renewing for their second,... See more

Response time

Reviewers highlight positive aspects of response time, noting fast and polite responses from customer... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and quick response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just renewed for a second year with Digital Planet and I am very happy with the service. It is very stable, with a large selection of Live TV channels, films and TV series selection. Very relia... See more

Rated 5 out of 5 stars

Brilliant service which I have renewed my subscription once more. Price is awesome quality of channels are fantastic. Could not fault in anyway, will carry on using for the foreseeable future, keep up... See more

Company replied

Rated 5 out of 5 stars

Phenomenal service. This is my 4th provider, i did 24hr, 1 month, 3 months, and a further 3 months as from today. The price is fantastic for the quality of all 3 areas, cinema films within weeks,... See more

Company replied

Rated 5 out of 5 stars

As l am old school and not technically minded, l have needed help with some installation issues, for example l don't know what copy and paste to browser means. The guy's at Digital planet have been... See more


Company details

  1. Web hosting company
  2. Adventure Sports
  3. Movie streaming service
  4. New service
  5. Telecommunications service provider

Written by the company

IPTV UK | Best UK IPTV Subscription Provider | IPTV Services UK British IPTV – Get the best IPTV UK subscription services from DIGITAL PLANET, one of the best UK IPTV providers. Enjoy seamless streaming & premium channels with IPTV UK. With over 23,000 worldwide channels and 94,000 on-demand videos (VODs), we have an extensive collection that caters to all your viewing preferences. At DIGITAL PLANET, we believe in keeping things fresh and exciting. That’s why we provide daily updates to our channel lineup and VOD library, ensuring you never run out of options for your entertainment needs. At DIGITAL PLANET, we prioritize your satisfaction and offer excellent 24/7 customer support on WhatsApp and Email. Join our community of 2,100+ IPTV users in the UK and experience exceptional service. Join us at DIGITAL PLANET and experience a world of entertainment like never before! Best Stable iptv provider in UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service.any problems they are…

Great service.any problems they are fast to fix them

22 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thanks a lot! 🙌 We’re really glad you’re happy with the service and that our team’s been quick to sort out any issues. Your support means a lot — we appreciate you! 💪

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, a pleasure to deal with. Would definitely recommend.

22 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thank you so much! 🙏 We’re really happy to hear you had a great experience with our customer service. It’s always a pleasure helping our customers — really appreciate the recommendation! 🌟

Rated 5 out of 5 stars

Great service from the team

Great service from the team, if there is a problem it is soon resolved. Would happily recommend this service

21 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thanks a lot for your kind words! 🙏 We’re really glad you’re happy with the service and that our team’s been quick to sort things out whenever needed. Your recommendation means a lot — we truly appreciate your support! 🌟

Rated 5 out of 5 stars

Great service

Great service, no hassle and never had a problem with these guys

20 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

That’s great to hear! 🙌 We’re really glad everything’s been smooth and hassle-free for you. Thanks a lot for your trust and continued support — we’re lucky to have customers like you! 💪

Rated 5 out of 5 stars

Good Service

I’ve used Digital Planet for a few years. I’ve always found it to be a good service and I highly recommend it. It’s easy to use and renew.

20 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thanks so much for sticking with us over the years! 🙏 We’re really happy to hear you’ve consistently enjoyed the service and found it easy to use and renew. Your recommendation means a lot — we truly appreciate your loyalty and support! 🌟

Rated 5 out of 5 stars

Amazing service and support

Amazing service and support

18 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thank you! 🙌 We’re really happy to hear you’re pleased with both the service and support — your feedback means a lot to us! 🌟

Rated 5 out of 5 stars

Good very quickly service.

Good very quickly service.
Recommended for use.

18 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thanks so much! 🙏 We’re glad you found the service quick and reliable. Really appreciate the recommendation and your support! 🌟

Rated 5 out of 5 stars

Absolutely love it

Absolutely love it
Helpfully when you need help setting up
Fast at respond back
Always there to help

18 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

That’s awesome to hear! 🙌 We’re so glad you’re loving the service and that our team’s been there whenever you needed help. Thanks a lot for your kind words and support — we really appreciate it! 💪

Rated 5 out of 5 stars

The process was so simple and quick

The process was so simple and quick.
I would recommend IPTV to everyone. 👍🏻

18 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

That’s great to hear! 🙌 We’re glad the setup was quick and easy for you. Thanks a lot for the recommendation and for choosing us — really appreciate it! 👍

Rated 4 out of 5 stars

Have to say they was very helpful in…

Have to say they was very helpful in setting up the system , very patient as I am not IT proficient .. Difficulty in find a means of contact ...Experiencing problems at present , had to return to original email to find contact details on WhatsApp , hoping for a quick response assuming contact details are current ... Have also replied to email ...Will update review as and when i receive a response . Thank you Chris

18 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Hi Chris, thank you for your honest feedback! 🙏 We’re really glad our team was able to help you get set up, and we appreciate your patience. Sorry to hear you had trouble finding our contact details — we’ll make sure that’s easier next time. Our WhatsApp support is active and will get back to you shortly. We’ll do our best to sort everything out quickly for you. 👍

Rated 5 out of 5 stars

Top service

Top service, don’t muck about sign up 👍🏼

17 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Love it! 😄 Thanks a lot for the shout-out and the great energy — really appreciate the support and confidence in our service! 🙌

Rated 5 out of 5 stars

Everything was brilliant

Everything was brilliant
Set up ,went above and beyond
To help me
Excellent service
Available always for anything
Superb prices
Reccomed to everyone

17 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

That’s amazing to hear! 🙌 We’re so glad everything went smoothly and that our team could go the extra mile to help you out. Really appreciate your kind words about the service and prices — thanks so much for recommending us! 🌟

Rated 5 out of 5 stars

Been with these guys for a while now…

Been with these guys for a while now and the service is spot on! I am not very good with tech and they always guide me through step by step, the service does go off to get updates but they keep u up to date with whats going on! All in all I highly recommend them!

16 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Really appreciate your kind words! 😊 It’s great to hear you’ve been with us for a while and that our team’s been able to guide you through everything. We do our best to keep everyone updated during maintenance, so it’s nice to know that’s noticed. Thanks a lot for the recommendation and for sticking with us — means a lot! 🙌

Rated 5 out of 5 stars

Just had to renew my subscription and…

Just had to renew my subscription and it was so easy all done in a few minutes.
Thank you

15 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

That’s great to hear! 🙌 We’re really glad you’re enjoying the service and that our team’s been there when you needed us. Thanks so much for the kind words and recommendation — it really means a lot! 💪

Rated 5 out of 5 stars

Reliable, stable and well supported

Digital planet provide stable and reliable streaming for very reasonable prices. Support is there if and when needed and is delivered in a timely and friendly manner

15 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thank you for the great feedback! 🙏 We’re really happy to hear you’re enjoying the stability, reliability, and friendly support. We work hard to keep everything running smoothly and truly appreciate your trust and kind words! 🌟

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Fantastic customer service too. Value for money. Would absolutely recommend this service.

15 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thanks a lot for your amazing feedback! 🙏 We’re so glad you’re happy with both the service and our support team. It’s great to know you find it good value — we truly appreciate your recommendation and your trust! 🌟

Rated 5 out of 5 stars

Great service

The guys are always quick and helpful. Huge variety of channels, movies, series, service is great reception quick and stable. Keep it up

15 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Really appreciate your awesome feedback! 🙌 We’re glad you’re enjoying the wide variety of channels and the stable, reliable service. Our team’s always happy to help — thanks for the encouragement and your continued support! 💪

Rated 5 out of 5 stars

Quick response and very helpful

Quick response and very helpful.
Would def recommend.

13 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

Thanks a lot! 🙏 We’re glad our team could help quickly and that you’d recommend us — really appreciate your support! 🌟

Rated 5 out of 5 stars

Can't fault them immediate response…

Can't fault them immediate response within five minutes questions dealt with immediately 5 stars from me

13 October 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

That’s fantastic to hear! 🙌 We’re really glad our team could get back to you so quickly and sort everything out right away. Thanks a lot for the 5 stars and your trust — we truly appreciate it! 🌟

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