David Hinds Ltd Reviews 

155
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very helpful service in explaining what adaptors to use with a coma corrector that had been purchased elsewhere. They even unselfishly pointed me to a list of other UK distributors when they were unab... See more

Rated 5 out of 5 stars

Excellent fast delivery of my order; it arrived the next day. The Baader front and back jump covers for my old Baader SkySurfer V red dot finder enabling me to much more conveniently and safely l... See more

Rated 5 out of 5 stars

Advice, delivery and price excellent, very impressive service and very pleased with the telescope. Just a shame the weather hasn’t permitted much use so far.

Rated 5 out of 5 stars

I ordered an ex-demo item online. The website was clear and straightforward. I received a call to ask whether it was ok for the paperwork to go with the item as the billing and delivery addresses were... See more

Company details

  1. Telescope Shop

Information provided by various external sources

David Hinds Ltd has been supplying both amateur and professional astronomers with high quality, precision instruments and superior quality optical systems since 1965, including 10Micron, Baader Planetarium, Planewave, Celestron telescopes, binoculars and ccd cameras.


Contact info

4.8

Excellent

TrustScore 5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(155)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always good

Years since I had last contacted David Hinds, but recently the service was willing and helpful as ever I remember

25 April 2020
Unprompted review
Rated 5 out of 5 stars

My first telescope purchase

This was my first telescope purchase and my first experience of David Hinds. The delivery was amazingly prompt (midday, the following day) and although I experienced some technical problems in first use of the telescope, the technical support I had (from Lee Sproats) was outstanding. Thanks to his detailed assistance things are now fine. I would certainly recommend David Hinds to any prospective purchaser.

23 April 2020
Unprompted review
Rated 5 out of 5 stars

I always get the help I need

I am a returning customer because I have very little knowledge/understanding & I always get the best service, guidance to help me buy what I need to achieve my goals.

20 April 2020
Unprompted review
Rated 4 out of 5 stars

Purchased telescope from FLO but came from David Hinds!

Purchased a telescope from FLO (First Light Optics. - Devon UK) which then came from David Hinds Ltd via DHL. So buying local was not local! All OK but poor communication, email only and pricing seems generally the same from 90% of outlets so guess they are mostly the same company!
Thanks for clarification following this review.

17 April 2020
Unprompted review
David Hinds Ltd logo

Reply from David Hinds Ltd

Hello and thank you for taking the time to write a review. We would like to point out that the review does not apply to David Hinds Ltd as the telescope was not purchased from ourselves, but from First Light Optics. Your telescope was delivered to you by ourselves, acting as distributor, on behalf of your retailer.

Rated 4 out of 5 stars

Good service

Good service. Very helpful but it took a while for them to explain that they could not sell to me direct but only through a retailer. Probably as much my fault in understanding as theirs in explaining! Would certainly use them again for information.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Even in these tough times we are going…

Even in these tough times we are going through now, the service was fantastic from David Hinds Ltd, the parts I ordered were delivered very quickly. I highly recommend David Hinds for your astronomy equipment, thier service is fantastic.

14 April 2020
Unprompted review
Rated 5 out of 5 stars

My grandson is 5 and fascinated by the…

My grandson is 5 and fascinated by the planets and stars. When he saw the surface of the moon he was so excited. He loves his telescope and wants to show everyone what he can see in the night sky.

4 April 2020
Unprompted review
Rated 5 out of 5 stars

Value for money telescope and good service.

We purchased the Celestron telescope via the website for our sons birthday. It arrived quickly and was well packed.
The telescope was good value for money and our son was very pleased with it.
No hesitation to recommend David Hinds Ltd. or the product.

26 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look