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Diabetes Store Reviews 

779
•
TrustScore 4.5 out of 5

4.5

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and very reasonable prices, noting that shipping is prompt and pricing is extremely favorable compared to standard retail options. Consumers also highlight the exceptionally easy ordering process on the website and appreciate the friendly customer support available when they need assistance. Some reviewers were not happy with shipping delays, noting that expedited delivery options they paid extra for did not arrive on time. A few other people also felt that receiving incomplete orders or incorrect item sizes was a frustrating experience during their purchase.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is consistently fast and... See more

Product

Consumers find product experiences to be largely positive, highlighting great quality and reasonable prices.... See more

Price

Customers had positive experiences with price, consistently reporting that products are offered at reasonable... See more

Order

Clients share positive opinions on order, highlighting smooth and efficient purchase processes along with... See more

Service

Reviewers mention positive feedback about service, expressing appreciation for how quickly orders are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best customer service live folks answer the phone No AI. Like wise now days majority companies have phone listed you cannot get live person even after you follow the AI instructions. Having someone an... See more

Rated 5 out of 5 stars

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... See more

Rated 5 out of 5 stars

Thank you for the good purchase service. I needed a replacement blood glucose reader, because I accidentally left mine in my pocket when I went swimming, and ruined it. The price was very good.... See more

Rated 5 out of 5 stars

Easy to use website. Quick deliveries, even with standard shipping. Pricing is favorable compared to standard retail. No prescription required for certain items where a pharmacy might ask for one. Use... See more

Company details

  1. Pharmacy
  2. Diabetes equipment supplier
  3. Medical supply store
  4. Online Pharmacy

About Diabetes Store

Written by the company

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.

We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.

We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(779)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

I paid for 3 business day delivery and…

I paid for 3 business day delivery and did not receive it within 3 business days. It was a day late so it wasn't that bad but for the price I paid for the shipping I expected it to be on time. Other than that everything went smooth.

1 May 2026
Rated 1 out of 5 stars

The pen needles I bought were open and…

The pen needles I bought were open and spilled all over the box. They are not the same brand I ordered and in comparing with other companies, I was over charged.

24 April 2026
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Reply from Diabetes Store

Hi. Thank you for the one-star review. I see you have been a customer for over a year. Are you saying that the pen needles have been the wrong brand and have been open and all over the box on every order you've made over the year that you've been a customer? That's horrible! What did the customer service people say when you called them at their Toll-Free number to tell them about this?

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