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Diabetic Warehouse Reviews 

5,794
•
TrustScore 5 out of 5

4.8

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 1,867 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and free shipping, often noting prompt delivery and secure packaging for their essential supplies. Many people appreciate the excellent prices, finding them cost-effective compared to other sources, and value the wide availability of products. Reviewers frequently highlight the great service and ease of ordering, making the process straightforward and reliable. However, some customers also noted issues with product accuracy or condition, such as receiving items not in original packaging, different brands than ordered, or faulty devices. A few other people also felt that delivery could be problematic, mentioning lost orders or significant delays, even when expedited shipping was paid for.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and secure shipping,... See more

Product

Consumers find product to be positive, often highlighting the good prices, reasonable costs, and the fact... See more

Price

Customers consistently report positive experiences with pricing, finding products at good or very reasonable... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Service

People report positive experiences with service, often highlighting the fast delivery and efficient order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to purchase some of the FreeStyle Libres while I waited for mine to arrive as sometimes they get knocked off my arm or stop working, and my insurance only covers a certain amount. I found th... See more

Rated 5 out of 5 stars

I received loose bottles of testing strips. They were sealed but I don't appreciate getting product that is not in the manufacture's packaging. UPDATE: I received an immediate response from the c... See more

Company replied

Rated 5 out of 5 stars

Monthly subscription - yes please I've run out of supplies often - and it's either get the next day delivery from Amazon - costs more, and the needles - even though they look exactly the same - are... See more

Rated 5 out of 5 stars

I put in a request for a supply i could not find anywhere else. I found it on Diabetic warehouse for a very good price, free and fast shipping. Thank you Diabetic warehouse. You guys are a great supp... See more

Company details

  1. Online Pharmacy
  2. Diabetes equipment supplier
  3. Home Care Service
  4. Medical Equipment Supplier
  5. Medical supply store

Written by the company

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!

Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(5,794)

1,851 reviews in the last 12 months

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Rated 1 out of 5 stars

The order has been neither updated nor…

The order has been neither updated nor delivered after three weeks. Pretty sad for a medical supply company.

2 June 2026
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Reply from Diabetic Warehouse

Hello,

Please reach out to our customer service team at support@diabeticwarehouse.org so we can help you with this!

Thank you!

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