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Dial A-phone Reviews 2

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TrustScore 3.5 out of 5

3.7

Mobile Phone Shop
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Company details

  1. Mobile Phone Shop
  2. Telecommunications service provider

Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 4 out of 5 stars

Good service from company, let down by Vodafone

Just organised a phone contract via Dial-a-Phone, excellent customer service from the first call to email contact etc. Unfortunately Vodafone were not so on the ball and refused my drivers licence which although in date was an old one without a photograph.

Gave extra work to myself and the Dial-a-Phone team - hope this is not an indication of Vodafone service in the future. Otherwise I shall run back to Orange in the future!

13 July 2012
Unprompted review
Rated 5 out of 5 stars

brilliant!

when i ordered my galaxy s2 it arrived sooner than the estimated delivery time.. had no silly sales calls or anything.. recently had an issue with my phone and it was deemed unrepairable by a samsung repair centre. I had no insurance or anything and dial a phone replaced my handset free of charge with no issues as a gesture of good will. i now have my brand new handset, working perfectly... very happy customer. brilliant customer service on their part.

11 July 2012
Unprompted review

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