Unlike ride share app Dail 7 drivers know where they are going and do not need to watch the navigation screens. They also drive at appropriate highway speeds not at dangerously slow speeds in the left... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our flight back into Newark was delayed two hours and the designated arrival terminal within the airport was changed. The driver tracked our flight and stayed in communication with us from th... See more
Company replied
Mr. Singh is an excellent driver. Car was roomy, very clean. Driver offered water, tissues. Arrived promptly and called. App showed his progress until arrival . Fast route to destination. We find Di... See more
Company replied
We've been using Dial 7 exclusively for trips to & from JFK and Laguardia for many years. Drivers and cars have always been top notch. This week they reached a pinnacle of service proficiency. Th... See more
Company replied
Company details
Information provided by various external sources
Serving the entire Tri-State area, Dial 7 specializes in service to and from LaGuardia, JFK and Newark airports. Whether in a hurry to the airport, visiting a family member out of town or transporting a special client to a meeting, Dial 7 can accommodate all of your car service needs in NY. Whether you need car service to Manhattan, Brooklyn, Queens, Long Island or anywhere else - Dial 7 can get you there safely and comfortably.
Dial 7 Car & Limousine Service
Written by the company
- Download the Dial 7 APP
- Save $7 On Your Next Ride! No minimum required. Only for bookings on the Dial 7 mobile app! Code: APP7
Contact info
43-23 35th Street, 11101, Long Island City, NY, United States
- 212-777-7777
- cs@dial7.com
- dial7.com
4.7
Excellent
76K reviews
Replied to 55% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dial 7 Car & Limousine Service
We appreciate your feedback, Richard. Clean, comfortable service is always our goal. See you again next trip!
Great service and always on time!
5 April 2026
Reply from Dial 7 Car & Limousine Service
Hi there! We’re thrilled to hear your rides with Dial 7 are always smooth and on time!
Reply from Dial 7 Car & Limousine Service
Thank you, Jpo. Smooth booking, clear communication, and reliable cars are what we pride ourselves on!
Reply from Dial 7 Car & Limousine Service
Glad you had a safe and on-time experience with us, Charles! Thanks for riding with Dial 7!
Customer for years
I have been using Dial 7 to get to the airport for more than 10 years and don't use anyone else. Clean cars, friendly and professional drivers, always on time. No need to try anyone else.
5 April 2026
Reply from Dial 7 Car & Limousine Service
Thank you so much, Jane, for being a loyal Dial 7 customer for over 10 years! We’re delighted to hear that our clean cars, friendly drivers, and on-time service have kept you coming back. Your trust and support mean the world to us, and we look forward to many more years of getting you to the airport reliably!
Driver was very courteous and reached
Driver was very courteous and reached
destination before appointment time with my doctor
6 April 2026
Reply from Dial 7 Car & Limousine Service
Oliver, we appreciate your review. It's great to know your driver provided courteous service and got you there ahead of time. Thank you for riding with Dial 7!
Reply from Dial 7 Car & Limousine Service
Thank you, Hope. We're pleased to hear your ride was on time, courteous, and clean. We appreciate your support!
perfect ride
car arrived on time, smiling driver greet us and helped with our luggage. perfect ride. ty.
6 April 2026
Reply from Dial 7 Car & Limousine Service
We’re grateful for your feedback, Yoel. Timely service and courteous drivers are what we aim for—glad you enjoyed your ride!
Reply from Dial 7 Car & Limousine Service
Thank you for riding with us, Steven. We're happy to hear you've had consistently positive experiences!
Reply from Dial 7 Car & Limousine Service
Daryl, we’re glad to hear your ride was handled with courtesy and professionalism. Thank you for choosing Dial 7!
Reply from Dial 7 Car & Limousine Service
Thank you for choosing Dial 7, Joe. We're glad our team provided a courteous and reliable ride!
I don't think the car was a Cadillac
I don't think the car was a Cadillac. The shock absorbers were very bad and when he turned a corner I had to lean to one side of the other.
6 April 2026
Reply from Dial 7 Car & Limousine Service
Hi Marianne, thank you for your feedback. We’re sorry the ride wasn’t comfortable and that the vehicle’s handling was off. We take this seriously and will have our fleet team review the car. We appreciate you bringing this to our attention and hope to provide a smoother experience next time.
Friendly but tailgates
Friendly driver who was on time. Removing one star from my review because he consistently tailgated the cars in front of him which is extremely dangerous.
4 April 2026
Reply from Dial 7 Car & Limousine Service
Faye, thank you for sharing your experience. We’re glad to hear you found your driver friendly and on time. We take safety very seriously, and we’ll address your concern about following distance to ensure all our rides are as safe as they are reliable. We appreciate your feedback and hope to provide an even better experience next time.
Excellent service
Excellent service . In the phone and more . Driver arrive before time and respectful . Thanks
4 April 2026
Reply from Dial 7 Car & Limousine Service
Thanks so much for your feedback, Ben! It’s great to hear your driver was on time and courteous. We’re happy we could provide an excellent experience!
Reply from Dial 7 Car & Limousine Service
Hi Linda, thank you for sharing your experience! We’re thrilled to hear you felt safe and enjoyed your ride with our driver. Providing reliable and secure service is always our top priority. See you next trip!
On time spotless car
26 March 2026
Reply from Dial 7 Car & Limousine Service
Thanks, Janet! We’re glad your car was clean and punctual. We appreciate you choosing Dial 7!
Reply from Dial 7 Car & Limousine Service
We’re thrilled our driver and service made your ride enjoyable, David. Thanks for your kind words!
Very good-right on time
3 April 2026
Reply from Dial 7 Car & Limousine Service
Thanks for your note, Julie! We’re glad we could get you where you needed to go right on time!
Airport pickup
On time, in regular communication, easy and seamless airport pickup by a professional driver with a clean car. Would recommend to all friends arriving at JFK.
5 April 2026
Reply from Dial 7 Car & Limousine Service
Thanks so much for sharing, Erica! We’re delighted your pickup at JFK went smoothly and that our driver and clean car made your ride comfortable. We’re excited to welcome you—or anyone you send our way—on future trips!
Our driver was professional and drove…
Our driver was professional and drove really well. It was easy to communicate and we got exactly where we needed. We’ll definitely use them again.
4 April 2026
Reply from Dial 7 Car & Limousine Service
Joel, we’re delighted to hear that your ride was smooth, professional, and exactly what you needed. Thank you for trusting Dial 7, and we can’t wait to provide you with the same great experience again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.