I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more
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Review summary
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They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more
Company replied
I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more
Company replied
I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more
Company replied
Company details
- #13 of 37 best companies in Personal Injury Lawyer
- #5 of 12 best companies in Accident insurance company
- #3 of 4 best companies in Lawyer Referral Service
- #3 of 6 best companies in General Practice Lawyer
- #2 of 9 best companies in Housing association
- #2 of 10 best companies in Small Claims Assistance Service
About Dial a Claim
Written by the company
Dial a Claim is the UK's leading expert in personal injury claims and compensation advice.
Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical NegligenceNo Win, No Fee Guarantee
We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.
The Claim Process
Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.
No Win No Fee
No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.
Contact info
Portland House, New Bridge St W, NE1 8EP, Newcastle Upon Tyne, United Kingdom
- 0800 047 8872
- support@dialaclaim.co.uk
- dialaclaim.co.uk
Start Your Claim Today
4.9
Excellent
408 reviews
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Tania has been incredibly supportive…
Tania has been incredibly supportive throughout my council disrepair case. She explained the process clearly, kept me updated and handled everything with professionalism and empathy. Thanks to her persistence and care, what could have been a very stressful situation was made much easier. She is a true asset to your team.
A big thank you to Tania.
Kiamazola.
19 August 2025
Unprompted review
Reply from Dial a Claim
Hello Kiamazola,
Thank you so much for your wonderful 5-star review. We’re delighted to hear how supportive Tania has been throughout your housing disrepair claim. At Dial A Claim, we pride ourselves on guiding clients with care and professionalism, and it’s clear that Tania’s persistence and empathy made a real difference for you.
We’ll be sure to share your kind words with her — she truly is an asset to our team. Thank you again for your trust in Dial A Claim, and we’ll continue to support you until your housing disrepair case is fully resolved.
The Customer Support Team
Review for Alex @ Dial A Claim
I honestly can’t thank Alex enough for all of his help and support with my housing disrepair claim. From start to finish, he has been so professional, patient, and understanding, always keeping me updated and explaining every step clearly.
Thanks to Alex, my compensation has been successfully secured, and all the necessary repairs are finally being sorted, which has lifted such a huge weight off my shoulders. He made what felt like a stressful and overwhelming process so much easier and always made me feel reassured that I was in safe hands.
Alex truly goes above and beyond for his clients, and I highly recommend him and Dial A Claim to anyone needing help with housing disrepair or compensation claims. Thank you so much, Alex, for everything you’ve done for me and my family — I really appreciate your hard work and dedication! 🙏✨
20 August 2025
Unprompted review
Reply from Dial a Claim
Hello,
Thank you so much for taking the time to leave such a heartfelt 5-star review. We’re absolutely delighted to hear how much of a difference Alex and Dial A Claim have made during your housing disrepair claim.
It’s wonderful to know that Alex’s professionalism, patience, and clear communication helped turn what could have been a stressful process into a smooth and positive experience. Securing your compensation and getting the repairs sorted is exactly the outcome we always strive for, and we’re so pleased this has lifted a weight off your shoulders.
Alex truly does go above and beyond for his clients, and your kind words are the best recognition of his hard work and dedication. Thank you again for recommending both Alex and Dial A Claim — it means the world to us.
The Customer Support Team
Alex from Dial a Claim
Alex was brilliant and lead myself and my brother through what was needed to build an excellent case for the solicitor to use on my behalf. He showed a professional, patient and caring nature at all times which really helped us put together what was required. Many thanks Alex, would highly recommend others to yourself and your company.
29 July 2025
Reply from Dial a Claim
Hello Tracy,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Alex provided such brilliant support in helping you and your brother start your housing disrepair claim. His professional, patient, and caring approach truly reflects the standard we aim to provide at Dial a Claim. We're so pleased he made the process clearer and more comfortable for you as the case was being built.
Your recommendation means a lot – thank you again for your kind words!
The Customer Support Team
Reply from Dial a Claim
Hello Ricky,
Thank you for your kind 5-star review! We're really glad to hear you found our team very helpful and polite.
It's great to know that Tania, your dedicated claim handler, was able to assist you in getting your housing disrepair claim started.
We're here to support you throughout the process and appreciate you choosing us to help with your case!
The Customer Support Team
Reply from Dial a Claim
Hello Frank,
Thank you for your fantastic 5-star review! We’re so pleased to hear you found our service very professional.
We're glad to have helped you start the process of your housing disrepair claim, and Jess, your dedicated claim handler, will be especially happy to know her support has made a positive impression.
We're here to support you every step of the way!
The Customer Support Team
Reply from Dial a Claim
Hello Johnny,
Thank you so much for your 5-star review!
We're really pleased to hear that you felt well guided through the start of your housing disrepair claim. Our claim handler, Alex, will be delighted to know his support made a positive impact.
We’re glad to have helped you begin the process and are here every step of the way to ensure your case is handled smoothly. Thanks again for trusting us!
The Customer Support Team
Alex helped me with my compensation and…
Alex helped me with my compensation and getting my disrepair fixed, he was understanding, patient and stayed in touch with me throughout the process, he acted like a friend more then a staff member, I was suffering a long time in living in my property and Alex helped me. Alex made this experience very positive and very easy with his insight and professionalism. I would definitely recommend Alex doing your claim.
30 July 2025
Unprompted review
Reply from Dial a Claim
Hello Kubra,
Thank you for your heartfelt 5-star review. We’re so pleased to hear about your positive experience with Dial A Claim and especially with Alex, who clearly went above and beyond to support you.
It’s wonderful to know that his patience, professionalism, and personal touch made such a difference during what must have been a very difficult time. We’re proud to have him as part of our team, and your kind words will mean a lot to him.
We’re glad we could help resolve the disrepair issues and secure the compensation you deserved. Thank you for recommending Alex and Dial A Claim — we truly appreciate your trust.
The Customer Support Team
Great job
Salvo was very efficient and made sure everything went smooth... he did a great job 👏
30 July 2025
Unprompted review
Reply from Dial a Claim
Hello Daniel,
Thank you for the fantastic 5-star review!
We're really pleased to hear that Salvo provided such efficient support and helped everything run smoothly. At Dial A Claim, we’re committed to delivering great service every step of the way, and it's great to know you're happy with how your ongoing housing disrepair claim is progressing.
We'll be here to support you throughout the rest of the process!
The Customer Support Team
Amazing
Alex was absolutely amazing, Very informative and explained every process very well.
23 July 2025
Unprompted review
Reply from Dial a Claim
Hello,
Thank you for your wonderful review!
We're so pleased to hear that Alex was absolutely amazing and kept you well informed throughout the process. Clear communication is something we really value at Dial a Claim, and it's great to know Alex delivered exactly that. We'll be sure to pass on your kind words!
The Customer Support Team
Well informed and very thorough
23 July 2025
Reply from Dial a Claim
Hello Susan,
Thank you so much for your 5-star review!
We're glad to hear you found our service well informed and very thorough. This public liability claim is still ongoing, and we're committed to supporting you every step of the way.
Estelle, your dedicated claim handler here at Dial a Claim, truly appreciates your kind words and will continue to ensure everything is handled with care and professionalism.
Thanks again for placing your trust in us.
The Customer Support Team
Help and understanding
Help and understanding with help from Alex to guide me through step by step.. thank you so much
22 July 2025
Reply from Dial a Claim
Hello David,
Thank you so much for your kind 5-star review. We’re truly grateful for your feedback.
We understand how difficult ongoing medical negligence claims can be, and we’re glad to hear that you’ve felt supported throughout the process. At Dial A Claim, providing help and understanding to our clients is at the heart of everything we do.
Please don’t hesitate to reach out at any time – we’re here for you every step of the way.
The Customer Support Team.
Reply from Dial a Claim
Hello Adam,
Thank you so much for your 5-star review! We're really pleased to hear you're happy with the great service you've received from Dial A Claim.
It's our goal to provide friendly and professional support throughout every step of the process.
We're glad to be assisting you with your ongoing housing disrepair claim and will continue working hard to ensure the best possible outcome.
The Customer Support Team
Reply from Dial a Claim
Hello Ali,
Thank you so much for the 5-star review, Ali! We're truly grateful for your kind words and are proud to be supporting you through your ongoing claim.
At Dial a Claim, we’re committed to delivering honest advice and fighting for justice every step of the way.
If you need anything further, we're always here to help!
The Customer Support Team
Great help
Great help. I’d had no experience of using legal help with the health problem I’m having. Tanya was a great help in explaining everything to me. She was also appropriately sympathetic to the problem, which I really appreciated.
She’s a good, clear communicator and an asset to your company.
19 June 2025
Unprompted review
Reply from Dial a Claim
Hello Jill,
Thank you so much for your wonderful 5-star review. We're truly grateful you chose Dial A Claim to support you during such a difficult time.
We're especially pleased to hear that Tanya was able to guide you with clarity, compassion, and professionalism. She is indeed a valued member of our team, and your kind words will mean a great deal to her.
As your case progresses, please rest assured we’ll continue to provide the support and guidance you need every step of the way.
The Customer Support Team
I made the phone call the young lady…
I made the phone call the young lady was so understanding and so very helpful. She was professional throughout the call. I could understand my frustration with the NHS. I cannot believe our helpful she has been and how professional courteous and polite and absolute asset to your company, thank you very much for your help and support.
16 June 2025
Reply from Dial a Claim
Hello Perry,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with Dial A Claim.
We're especially pleased to hear that Nimicha was able to support you so effectively during your ongoing claim. She will be thrilled to know her professionalism, understanding, and courteous nature made such a difference to you during a frustrating time. Nimicha is indeed a valued member of our team, and your kind words reaffirm the importance of the work she does.
Thank you again for taking the time to share your feedback – we're here for you every step of the way.
The Customer Support Team
I would like to thank Tania for her…
I would like to thank Tania for her service she was absolutely amazing, she listened to everything I had say and guided me through it all. You are a star ⭐
12 June 2025
Unprompted review
Reply from Dial a Claim
Hi Samira,
Thank you so much for your lovely review! We're thrilled to hear that Tania provided you with such outstanding service. At Dial a Claim, we believe in truly listening and guiding our clients through every step of the process, and it's wonderful to know Tania made you feel supported throughout.
We'll make sure she sees your kind words – she really is a star! ⭐
If there's anything else you need, we're always here to help.
The Customer Support Team
I want to thank Alex for making the…
I want to thank Alex for making the whole process easy to understand. He was supportive and he took the time to explain all the steps. He communicated very well even when I was very busy. Keep up the good work for helping others. Hadiya
30 May 2025
Unprompted review
Reply from Dial a Claim
Hi Hadiya,
Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're so pleased to hear that Alex was able to support you and make the process easy to understand. At Dial a Claim, we pride ourselves on clear communication and personal support, especially during ongoing cases like yours.
We'll be sure to pass your feedback on to Alex – it's always great to hear how our team is making a positive impact. If you need anything further as your case progresses, we're here for you every step of the way.
The Customer Support Team
I am happy by the way you've be with
I am happy by the way you've be with, especially Charlie she was so, so good. I like you all. Thanks
11 June 2025
Reply from Dial a Claim
Hello Francois,
Thank you for your lovely 5-star review! We're so pleased to hear that you’ve had a great experience with us and that Charlie made such a positive impression — we’ll be sure to pass on your kind words to her.
Everyone here at Dial A Claim truly appreciates your support. Your case is still ongoing, and we’ll continue doing everything we can to assist you throughout the process.
The Customer Support Team
That u are here to hlep us
That you have try to hlep me with the need i am asking for thank u alex
11 June 2025
Reply from Dial a Claim
Hello Mandy,
Thank you so much for your kind words and for leaving us a 5-star review! We're really glad to hear that Alex has been helpful with your claim and responsive to all your requests.
As your case is still ongoing, please rest assured that both Alex and the team at Dial A Claim are fully committed to supporting you every step of the way. If you have any further questions or need assistance at any point, don’t hesitate to reach out.
The Customer Support Team
Talked to Alex very professional and…
Talked to Alex very professional and understanding listened to all the problems about the repairs what can I say about Alex one word fantastic man
4 June 2025
Reply from Dial a Claim
Hello Collin,
Thank you for your wonderful feedback!
We're so pleased to hear that Alex was professional, understanding, and truly listened to your concerns about the repairs. “Fantastic” is the perfect word — we couldn’t agree more! At Dial A Claim, we’re proud to have team members like Alex who go above and beyond to support our clients.
We really appreciate you taking the time to share your experience.
The Customer Support Team
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