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Dial a Claim Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and representatives for being exceptionally professional, kind, and patient while handling various personal claims and inquiries. Many reviewers emphasize that team members are always ready to listen carefully, offering tremendous reassurance and making the entire procedure remarkably straightforward. Some people also felt that the personalized guidance received significantly reduced their stress and made challenging situations much easier to manage. Reviewers repeatedly mention the brilliant communication and exceptionally quick responses, stating that staff members consistently go above and beyond to provide truly outstanding support.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, empathy, and efficiency... See more

Customer service

People report positive experiences with customer service, noting that staff members are exceptionally... See more

Claim

Clients share positive opinions on claim, highlighting helpful and professional support from staff members... See more

Service

Consumers find service to be positive, highlighting efficient, professional, and supportive assistance from... See more

User experience

Customers report positive experiences with user experience, finding the process remarkably quick, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more

Company replied

Rated 5 out of 5 stars

They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more

Company replied

Rated 5 out of 5 stars

I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more

Company replied

Rated 5 out of 5 stars

I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more

Company replied


Company details

  1. #13 of 36 best companies in Personal Injury Lawyer
  2. #5 of 12 best companies in Accident insurance company
  3. #3 of 4 best companies in Lawyer Referral Service
  4. #3 of 6 best companies in General Practice Lawyer
  5. #2 of 9 best companies in Housing association
  6. #3 of 11 best companies in Small Claims Assistance Service

About Dial a Claim

Written by the company


Dial a Claim is the UK's leading expert in personal injury claims and compensation advice.

Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical Negligence

No Win, No Fee Guarantee

We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.


The Claim Process

Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.

No Win No Fee

No upfront legal fees

No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.

Contact info

Start Your Claim Today

We Guarantee no Win no Fee

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My review on Tania on the 29th of june

My review on Tania on the 29th of june, 2026.

To be honest with you, I lost hope in the system that allows companies to post ads on social media and as soon as they collect your data, they knock off.
Actually, When I got a call from Tania, I was pissed as soon as she mentioned claims because I had been through a few accident at work claims on social media without a feedback on the forms completed. So naturally, I told her that I was stressed, fed up and no longer interested in pursuing any claims anymore but she calmed me quietly and explained to me that I will never win by backing out. She encouraged me to calm down and explain things to her, which I did. After our interaction on the matter, she transfered me to the legal unit with my permission to speak to them. I did talked to Hassan at the legal unit and was asked to expect an email,either positive or negative depending on their findings wheather to represent me in the case or not. At the end of my discussion with him, I called back to give Tania the feedback but the line couldn't link up so I decided to text and thank her for putting so much effort to ensure she reduced my stressed life. She was really pleasant, calm with a good listening ear. Truly she spoke with empathy and her assistance was fruitful up to this stage. I am happy to have spoken to her when she called.
By Mr. Emmanuel N. Obi.
07405473506

29 June 2026
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Reply from Dial a Claim

Thank you so much for your incredible 5-star review, Mr Obi.

We truly appreciate you taking the time to share your experience. We understand how frustrating it must have been after previous experiences, and we’re delighted that Tania was able to restore your confidence and provide the reassurance you needed regarding your accident at work claim.

It’s wonderful to hear that her calm, empathetic approach and willingness to listen helped reduce your stress and gave you the confidence to move forward. At Dial A Claim, we believe every client deserves to be heard and supported, and we’re so pleased that Tania made such a positive difference to your experience.

Thank you again for your thoughtful feedback and kind words. We’ll be sure to pass your comments on to Tania, and we wish you every success as your claim progresses.

Rated 5 out of 5 stars

Great service from the team

Great service from the team, particularly Alex who maintained communication from the start of the claim until the handover to the disrepair team. Always reassuring and makes you feel like your concerns are being addressed.

22 June 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you received great service throughout your housing disrepair claim, and that Alex maintained excellent communication from the initial stages through to the handover to the disrepair team.

It’s wonderful to know that you felt reassured and that your concerns were listened to and addressed. Providing clear communication and support throughout the process is exactly what we aim for at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it!.

Rated 4 out of 5 stars

Alex and the whole Team i am hereby to…

Alex and the whole Team i am hereby to say thankyou for challenging experience that I encountered about housing disrepairissues and I will be more peaceful and relaxed with comfort and less distress when the repairs of housing repairs issued are done and compensationis awards to me in a big sum of money and to the companyTrust Pilot team.however I day thank you and let me hear from you again cherio from Ms Olufunmilayo Ajala.

16 June 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review, Ms Ajala.

We truly appreciate you taking the time to share your experience with your housing disrepair claim. We’re pleased to hear that Alex and the wider team have been able to support you through what has clearly been a challenging situation.

At Dial A Claim, we understand the stress and frustration that housing disrepair issues can cause, and we are committed to helping our clients seek the repairs and resolution they deserve. It’s great to know that you feel more reassured and hopeful about moving forward.

Thank you again for your kind words and trust in our team. We wish you all the very best and look forward to continuing to support you throughout your claim.

Rated 5 out of 5 stars

They work very quickly and efficiently.

They work very quickly and efficiently.

10 June 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that you found our service quick and efficient throughout your housing disrepair claim. At Dial A Claim, we work hard to ensure that our clients receive prompt, professional support every step of the way.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

Absolutely brilliant every step of the…

Absolutely brilliant every step of the way jasmine talked me through everything and is always there if i have any questions would highly recommend them to anyone the solicitors are quick and thorough and very professional

1 June 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you had such a positive experience throughout your housing disrepair claim. It’s wonderful to know that Jasmine guided you through every step of the process, answered your questions, and provided the support you needed along the way.

We’re also pleased to hear that you found the solicitors quick, thorough, and professional. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Thank you again from everyone at Dial A Claim.

Rated 5 out of 5 stars
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re pleased to hear that you’ve taken the important step of moving forward with your housing disrepair claim and that you would like to see the necessary repairs carried out to your home.

At Dial A Claim, we’re committed to helping our clients seek the repairs they deserve and supporting them throughout the process. Thank you for your feedback and for placing your trust in us. We truly appreciate it.

Rated 5 out of 5 stars

I spoke to a young lady called

I spoke to a young lady called Estelle regarding my claim for repairs outstanding on my house regarding my housing association she was very polite and helpful on the phone and went through everything with me dealt with the matter very easy and took on my Claim against the housing Association she kept me up-to-date with everything and very, very helpful I would definitely highly recommend her. If you have a Claim thank you Mr Singh

3 June 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review, Mr Singh.

We’re delighted to hear that Estelle provided such polite, professional, and helpful support throughout your housing disrepair claim. It’s great to know that she explained everything clearly, made the process easy to understand, and kept you updated every step of the way.

At Dial A Claim, we pride ourselves on providing clear guidance and excellent customer care, so your kind words and recommendation mean a great deal to us. We’ll be sure to pass your feedback on to Estelle.

Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Cheers Akex

From the first conversation with Alex he was very helpful to me letting me know every step what would happen. whenever I asked a question and was always there when I had any conserns

2 June 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Alex was so helpful from your very first conversation and kept you informed throughout your housing disrepair claim. It’s great to know that he took the time to answer your questions and was always there to support you whenever you had any concerns.

Providing clear communication and reassurance every step of the way is exactly what we aim for at Dial A Claim, so your kind feedback means a lot to us. Thank you again for sharing your experience.

Rated 5 out of 5 stars

I have a good guidance in the start of…

I have a good guidance in the start of my process. Estelle was really helpful.

27 May 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that you received good guidance at the start of your claim and that Estelle was so helpful. Providing clear information and support from the very beginning is something we pride ourselves on at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

Dial a Claim really help people the best 😊

ALEX help me the best so far , he is very professional and really want to help and will be assisting me through out my claim . Very happy I found this company on Instagram I think or Facebook.
Review from
Anna Marie Sz-W

29 May 2026
Unprompted review
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review, Anna Marie.

We’re delighted to hear that you’ve had such a positive experience with Dial A Claim and that Alex has been so professional, supportive, and committed to helping you throughout your claim.

It’s great to know that finding us through social media led you to the support you needed, and we’re thrilled that you’re happy with the service you’ve received so far.

Thank you again for your kind words and for placing your trust in Dial A Claim. We look forward to continuing to support you every step of the way.

Rated 5 out of 5 stars

I'm so happy with my claim

I'm so happy with my claim, thanks to ALEX who helped me to resolve the issues.

28 May 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review!.

We’re delighted to hear that you’re so happy with your claim and that Alex was able to help resolve the issues for you. Providing supportive and effective service is exactly what we aim for at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it!

Rated 5 out of 5 stars

The man alex gave me first class

The man alex gave me first class
Information was quite polue and curious he listened to me and I told him I was partly deaf by 60 ,%.. so just took his time a very nice man .would recommended him to deal with any issues.

26 May 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review!

We’re delighted to hear that Alex provided you with first-class information and took the time to listen carefully and support you throughout your housing disrepair claim. It’s especially meaningful to know that he was patient, understanding, and made you feel comfortable during your conversations.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you again from everyone at Dial A Claim!

Rated 5 out of 5 stars

Good service from jess

Good service from jess

21 May 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that you received good service from Jess. Providing helpful and professional support is very important to us at Dial A Claim, and your kind feedback means a lot.

Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

It's a very nice and I m very much…

It's a very nice and I m very much happy with, when I m confused and cud not work ,help me to get it in place n it's make wonders, I did learn something from it I enjoy it...

21 May 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that you were happy with the support you received and that we were able to help when things felt confusing. It’s especially rewarding to know that the process made a positive difference and that you found it both helpful and valuable.

Thank you for taking the time to share your experience with Dial A Claim. We truly appreciate your kind words and your support.

Rated 5 out of 5 stars

He was so lovely comfortable to talk to…

He was so lovely comfortable to talk to and understood my frustration about the whole window drama hes kept me informed and upto date with what stages of my claim was reaching

21 May 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re really pleased to hear that you felt comfortable and supported throughout your housing disrepair claim. It’s great to know that everything was explained clearly, your frustrations were understood, and that you were kept informed and up to date at every stage of the process.

Providing reassuring and supportive communication is very important to us at Dial A Claim, so your kind feedback truly means a lot. Thank you again for sharing your experience!

Rated 5 out of 5 stars

I am delighted to share my exceptional…

I am delighted to share my exceptional experience with your team.From start to finish the team was incredibly helpful and effective, hence i am giving a full5 star. I especially want to highlight Jessica, who provided outstanding service. Her professionalism, genuine care and helpfulness truly stood out. Jessica went above and beyond to address my concerns, making the entire process smooth and satisfactory. A definite 5 star experience

19 May 2026
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Reply from Dial a Claim

Thank you so much for your incredible 5-star review.

We’re truly delighted to hear about your exceptional experience with our team throughout your housing disrepair claim. Providing helpful, effective, and supportive service from start to finish is exactly what we strive for at Dial A Claim.

A special thank you for your kind words about Jess. We’re so pleased to hear that her professionalism, genuine care, and dedication made such a positive difference to your experience. Going above and beyond for our clients is something we take great pride in, and your feedback will mean a great deal to her.

Thank you again for taking the time to share your experience and for your wonderful recommendation — we truly appreciate it!

Rated 5 out of 5 stars

Alex has been really supportive…

Alex has been really supportive throughout the process. He seems genuinely passionate about his job. Thank you.

18 May 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Alex has been so supportive throughout the process and that his passion for helping clients has really come across. Providing genuine care and support is exactly what we aim for at Dial A Claim.

Thank you again for your kind words — we truly appreciate your feedback.

Rated 5 out of 5 stars

Great service and excellent…

Great service and excellent communication

15 May 2026
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Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that you received great service and excellent communication from our team. Providing clear, supportive, and professional service is very important to us at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

Attentive

Attentive, concise and professionally efficient.
The whole experience was very organic and easy to lay the grounds for my claim, thanks to Tania.

15 May 2026
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Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that you found the service attentive, concise, and professionally efficient. It’s wonderful to know that Tania helped make the process feel natural and straightforward while laying the groundwork for your claim.

Providing clear and supportive guidance is exactly what we aim for at Dial A Claim, so your kind feedback is truly appreciated. Thank you again for sharing your experience.

Rated 5 out of 5 stars

Your company is improving well with…

Your company is improving well with your customer, responding all,and giving the same considerations and priorities.
Thanks so much, all the best for your team.

14 May 2026
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Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We truly appreciate your kind words and are delighted to hear that you’ve noticed the care and attention our team gives to every client. Providing responsive service and treating all customers with the same level of consideration and priority is very important to us at Dial A Claim.

Thank you again for your support and encouragement — it means a lot to the whole team. Wishing you all the very best as well.

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