DIALECT Fragrances Reviews 166

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don't recommend buying the sample size. Only recieved literally a Droplet of perfume and it cost more than £10.00 for two. Also, No response from dialect when i emailed them with photo's showing the... See more

Rated 5 out of 5 stars

I am forever grateful for finding Dialect Fragrances .. I have my favourite scent now at a fraction of the cost. Easy to use website and delivery communication is excellent

Rated 5 out of 5 stars

Quick service excellent product I’ve had so many compliments since wear this perfume it last longer than the original and smell just like Creed Aventus. The other night I showered before bed and after... See more

Rated 5 out of 5 stars

Dialect fragrances are now my new go to! I ordered 2 fragrances with the buy 1, get 1 free offer…Amber Infusion which I’d run out of & love & Basil Lemonade which was new to me. Because I wasn't kee... See more

Company details

  1. #93 of 109 best companies in Perfume store
  2. #69 of 80 best companies in Cosmetics and Perfumes Supplier
  3. #109 of 127 best companies in Cosmetics shop
  4. #61 of 66 best companies in Flavours, fragrances and aroma Supplier

Written by the company

At DIALECT Fragrances, we are committed to redefining luxury by offering high-quality, long-lasting perfumes inspired by the world’s most iconic scents. Our fragrances are meticulously crafted to deliver exceptional quality, sophistication, and affordability, allowing our customers to enjoy premium scents without the high price tag. We take pride in using vegan and cruelty-free ingredients, ensuring that our products align with ethical and sustainable practices. Customer satisfaction is at the heart of what we do, and we continuously strive to provide outstanding service, premium craftsmanship, and an unforgettable fragrance experience. Join thousands of customers who have made DIALECT Fragrances their go-to for affordable luxury.


Contact info

4.1

Great

TrustScore 4 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The perfume is great

The perfume is great, I get numerous compliments when I wear it. The packaging is good, secure and biodegradable. The perfume is always delivered on time and with care.

27 January 2025
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Michelle,

Thank you for your amazing review! We’re so glad to hear that you’re loving our perfumes and receiving so many compliments – that’s exactly what we aim for! 😊💖

Enjoy every spritz! ✨

Kind regards,
The DIALECT Team

Rated 4 out of 5 stars

I like some of the travel perfumes…

I like some of the travel perfumes purchased, the closest one is the one inspired by Santal33from Le Labo( I like the bottle of the 50 ml size but NOT the cap)but what I really dislike is the package of the travel size, plastic bottles makes it look very cheap and the diffuser is not good at all, improvement would be great and more range of perfumes, please.

5 January 2025
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Safar, we really appreciate your feedback on the travel pack. We're always looking for ways to improve our products. The production team is already working on improving this format!

As far as the range is concerned, we're working on expanding our collection and hope to bring you around fifty new fragrances this year! Thank you again for your support and your valuable comments.

Best regards,
The DIALECT team

Rated 4 out of 5 stars

Resolution to problems with a phone call! Perfume is perfect!

At last a call from Dialect instead of circular emails about my account, order and payments. And everything was resolved!! The perfume is perfect - it was the confusing emails which created concern. Hopefully a Dialect phone number will be available to everyone in future!

16 January 2025
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Thank you very much Rebecca, I'm glad we were able to solve your problem!

Yours sincerely
Thomas

Rated 1 out of 5 stars

Hasn’t arrived and they are ignoring…

Hasn’t arrived and they are ignoring me…. Will most definitely not be ordering again! Very quick to take your money but when things go wrong they won’t help you or even acknowledge you!!

13 January 2025
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Kate, I'm so sorry to hear about your experience – this is absolutely not the level of service we aim to provide. Please know we take situations like this very seriously.

Could you add more informations on this review (email address)? I truly want to make things right and ensure your order gets to you as soon as possible. Don't hesitate to contact us on Instagram or Facebook and ask for Thomas, I'll be able to deal with your problem directly on these platforms.

Warm regards,
The DIALECT Team

Rated 1 out of 5 stars

Not impressed

Not impressed. Purchased a fragrance and cannot smell the perfume just the alcohol. I will not buy again. Better off buying the real thing!

5 January 2025
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Polly, we’re sorry to hear that you weren’t happy with your fragrance.

We understand that scents are very personal, which is why we offer Free 30-day returns and a 100% satisfaction guarantee.

Please feel free to contact us or visit https://dialectfragrances.returnscenter.com to initiate a return for an exchange or a full refund. We’d love the chance to make this right for you.

Thank you for your feedback, and we hope to turn your experience around!

Warm regards,
The DIALECT Team

Rated 5 out of 5 stars

We'll wen I open box and saw the glass…

We'll wen I open box and saw the glass bottle perfume it was amazing and the smell even wen I touch the Bootle the deliciuos smell was on bottle

12 January 2025
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Judy, thank you so much for your lovely comment! I'm so glad to hear you liked the perfume and noticed the scent we add in the parcel (you're the first to write about it)! 😊

Enjoy every spritz! ✨

Best regards,
The DIALECT team

Rated 5 out of 5 stars

It’s like the real thing

It’s like the real thing

1 December 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Daithi,

Thank you for your fantastic review! That’s exactly what we aim for! 🌟

Enjoy your scent, and we look forward to seeing you again soon. 😊

Warm regards,
The DIALECT Team

Rated 1 out of 5 stars

Not acceptable customer service

I received my item and i don’t like and want to return. I have emailed the company 4 times to arrange a return and no one has got back to me. I find this kind of customer service not acceptable

16 December 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Carol,

I've just spoken to the Customer Success team and they tell me that they got back to you only 5 hours after your initial request on the 12th December. They have sent you another email today to inform you of the returns procedure. You can also follow this link to initiate your return: http://dialectfragrances.returnscenter.com

Kind regards,
Thomas from the DIALECT team

Rated 5 out of 5 stars

Great fragrances

5 December 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Barbara,

Thank you for your kind words! We’re so happy you’re enjoying our fragrances. 🌸

Looking forward to delighting you again soon! 😊

Warm regards,
The DIALECT Team

Rated 5 out of 5 stars

Dialect fragrances

The service is fab the scents are devine and such a competitive price I have ordered twice now and will be making many more orders in the future 😀

4 December 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Geraldine,

Thank you so much for your lovely review!

We’re so grateful for your continued support and can’t wait to delight you with more scents in the future. Enjoy every spritz! 💛

Warm regards,
The DIALECT Team

Rated 5 out of 5 stars

Lovely perfumes

Lovely perfumes, long lasting and exactly like the original. Good delivery.

14 November 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Elizabeth,

Thank you so much for your wonderful feedback! Enjoy your fragrances, and we look forward to seeing you again soon. 😊

Warm regards,
The DIALECT Team

Rated 5 out of 5 stars

This was a second purchase with the new…

This was a second purchase with the new offer of buy one get one free. I ordered a scent from the free sample I was given in my first order but no free sample was included in my second purchase so a bit disappointed with that

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing.

Gorgeous fragrances, easy to use website. Fast delivery. I’ve made several orders, baccarat rouge being my favourite.

9 December 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Susan,

Thank you so much for your amazing review! We’re thrilled to hear you love our fragrances, especially Amber Infusion – such a stunning choice. 💫

It’s great to know our website and speedy delivery have made your experience smooth and enjoyable. We can’t wait to keep delighting you with more gorgeous scents!

Warm regards,
The DIALECT Team

Rated 5 out of 5 stars

Beautiful fragrances…

Ordering was easy even though it was hard to choose as they are all beautiful. Arrived in good time and well packaged. Already had compliments and have let my friends and family know where i'd bought them. Amber Infusion is my favourite. Would buy again. Smells gorgeous. Lasts all day.

12 December 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Jackie,

Wow, thank you for such a glowing review! We’re so glad you found the perfect fragrance (Amber Infusion is definitely a winner!) and that it’s already getting you compliments. Nothing makes us happier than hearing that our scents bring joy to your day!

We’ll keep working hard to make every experience as seamless and satisfying as yours. Can’t wait to have you back for your next order – we promise more irresistible choices for 2025! 💛

Warm regards,
The DIALECT Team

Rated 5 out of 5 stars

Gorgous smelling perfume and…

Gorgous smelling perfume and aftershave,excellent customer care

7 November 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Sue,

Thank you for your lovely review! We’re so glad you’re enjoying the gorgeous scents and that our customer care has left a positive impression – it means the world to us. 😊

We look forward to serving you again soon! 💛

Warm regards,
The DIALECT Team

Rated 1 out of 5 stars

This is the worst experience I ever…

This is the worst experience I ever had.
I bought 2 parfumes and I returned one of them as it wasn't any near to the original one.I was told That I will not get any refund as It was buy one get one free.They could had return some money as the first one was £35.00.No one will buy a dupe parfume at that price if there isn't an offer.On their site is stated that there is 30 days return or exchange.Yes,I returned the parfume that I wasn't happy with but I didn't get any refund or exchange.It is a scam.Do not buy from them.

11 December 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hello Emiliya,

I'm really sorry to hear about your experience. I sent you a request for more information (email or order number) because I can't find your order with your first name. As soon as I see that you have added the additional information, I will be happy to resolve this issue for you and refund half of your order.

Your feedback is invaluable, and we are committed to making things right! I will also pass on your message to the Customer Services team so that we can improve our process.

Yours sincerely
The DIALECT team

Rated 5 out of 5 stars

This is my second order of fragrances…

This is my second order of fragrances and they do not disappoint. I get so many comments on how nice I smell and asking what it is. The scent lasts all day, just as if I'd spent 100s£££

4 November 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Amy,

Thank you so much for your lovely review! We're thrilled to hear that you're enjoying your fragrances and getting so many compliments – that’s exactly what we love to hear! 🥰

We’re glad the lasting scent has exceeded your expectations without breaking the bank. Here’s to keeping you smelling fabulous! 🌸

Warm regards,
The DIALECT Team

Rated 5 out of 5 stars

Delectable Dialect

I have several scents from Dialect and have just recently taken delivery of another three bottles! The perfumes are incredible , they last all day so I never need to reapply, and they smell amazing! My favourites this month are Amber Infusion, Spicy Vanilla Obsession and Sweet Bouquet!
I have so many compliments each wear and when people ask I direct them to dialect!
Why pay more when you really don’t need to?
The packaging is plain and simple to keep the cost low but with the added bonus of it all being recyclable and the scents are all PETA approved so vegan and cruelty free.
I can’t sing Dialects praises enough. Always offers on , free delivery on some purchases and discounts via YouTube reviews. What’s not to love?!

1 November 2024
Unprompted review
DIALECT Fragrances logo

Reply from DIALECT Fragrances

Hi Clare,

Wow, thank you for such an amazing review! We're over the moon to hear how much you’re loving your DIALECT fragrances, especially Amber Infusion, Spicy Vanilla Obsession, and Sweet Bouquet – excellent choices! 🌟

We’re so glad you appreciate our recyclable packaging and PETA-approved, cruelty-free formulas. Hearing that you're sharing the love and directing others to us means the world! 💚

We’ll keep the offers and quality coming, and thank you again for being such a loyal supporter. Here's to many more compliments and incredible scents! 😊

Warm regards,
The DIALECT Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look