Diamantsdeparis Reviews 471

This follows my previous review. 4 Bracelets finally received mid May - ordered 5 april for a gift. Bracelets seem to be mounted wrongly, not as in the website picture and my previous order. Will need to go to a jeweler to fix it. Finally, all good, money not lost but a lot of frustration. Why not explaining on the site what is going on? Are you closing, under administrative control? It would be more honest rather than promising 5 days delivery and not giving clear indications on the status of the sending, weeks after, when contacting customer service

Still waiting for a response on 4 bracelets ordered. The package was never remited to La Poste, since the 12th APR and no response to the emails and customer service contacts. Such a shame as I love the product and I wear one of their bracelets for several years. I have recommended their products to my friends and there you are, money is out and no product received or in progress. Either a bad service or a scam. I am still hoping for a resolution but I might be naive.

This is my 3rd bracelet . The company is very professional ( I made an error whilst ordering and they refunded me within 3 days) In the past the bracelets came in a very nice presentation box which looked smart to offer as a present . However this time it came in a gift pouch which was a bit disappointing . I’m not complaining but I would have preferred to pay more for better presentation .