Diamofy Reviews 230

I have purchased many beautiful personalised items from Diamofy,as gifts for my close family/friends.They are delivered very fast, great company to order from.Maria...

Delivery date's on time even this Xmas season.gave the lovely necklace to my sister in law with her kids name on it.and she love it!
Thanks heaps for the lovely item and for the response I've got when I was worried thought it got lost in the mail
Goodluck with your business!!!

The result came out exactly the same as the samples on the internet.
The delivery was fine within date limits

Ordered 5th October for my wedding 29 December. I wanted to have something cute to give my partners kids.
They sent me a bogus tracking link, then said it was delivered even though the tracking link could not show any sort of travel path/they couldn't tell me where it was delivered but they would send a new one out of good will. I explained my wedding/what I need it for. Surprise surprise, same tracking website (if you actually google 17track website & put your tracking number in,it doesn't recognise your tracking number).
Reporting this to my credit card company today & informing people everywhere I can so hopefully you don't have scammers money too

It is first time I ordered from Diamofy, and it was very professional way and very easy select the item and smooth making the order
I am waiting for my first necklace and sure will make new order after that
Thank you for cooperation

Avoid these cowboys!
Been trying to get a refund since last Christmas 2022, sometimes I still reply to their promotional emails and still nothing. Terrible customer service! High chance of you just losing money with these

I regret to say that my experience with Diamofy has been nothing short of a nightmare. I placed two orders a few months ago, and I have yet to receive the items. According to the company, my package has been delivered not once, but twice, despite me being at home both times with no sign of any attempted delivery.

The lack of accountability and transparency in their delivery process is utterly appalling. It is frustrating to receive notifications claiming successful deliveries when the reality is far from it. This has resulted in not only inconvenience but also a complete loss of trust in the company's ability to fulfill orders.

Despite my attempts to address the issue through communication with their customer service, the problem persists. There seems to be a severe disconnect between what the company claims and the actual service provided.

I find it unacceptable that after such a dismal experience, I am left with undelivered items and no resolution in sight. I have requested a refund for the two orders, but even that seems to be a challenging process.
My advice to potential customers is to steer clear of Diamofy unless you are willing to risk your time, money, and patience on a company that fails to meet the most basic expectations of reliable delivery. This has been an incredibly frustrating and disappointing experience, and I would strongly advise against doing business with this company.

Received first order second irder hasn't arrived I have emailed 7 times regarding this and messaged on the messenger platform but have had nothing not impressed!

Made a purchase for a necklace on the 14th November still had no comfmation order number and haven't responded to any emails sent. Avoid at all cost.

Although the product I ordered was beautiful, the delivery and communication side of things let it down. My tracking number didn’t work, so couldn’t track my order, there was no updates on my order unless I contacted customer service. From order to delivery was nearly a month.

Ordered a silver necklace with mam and dad picture engraved on it . Was very cheap and didn’t think it be that good .
But was l wrong it is so good the quality of the picture on necklace is exactly the one l uploaded. It’s a fantastic item and would recommend it a 100 per cent . It’s a gift for my mother for Christmas and l know she be over the moon with it

Ok its a lovely piece when came stunning in future need to order it way sooner as took along time to come.as was for birthday present.

Item as described fair price and customer service/support was good

Ordered a while back, then finally got a tracking code so I checked over the next few days to see what stage it was at. I then checked and it said attempted delivery at this time so I checked my doorbell camera to see how I had missed them as I’d been home all day. They hadn’t attempted delivery so I sent two emails got no response then I checked the tracking and they have returned it back to themselves. Haven’t received a refund as of yet as they haven’t replied. I wouldn’t order from them again as this was a birthday present and I waited so long and now don’t have my daughters gift.

I have purchased five necklaces and they were all beautiful, unfortunately the chain broke on the last one as I was removing it from the gift box. I contacted Diamofy to inquire if I could purchase another chain. I was asked to provide a picture of the broken chain and must to my surprise they offered to replace the entire necklace. Excellent customer service.

Excellent service and quality is also excellent highly recommended
Communication is first class

Very good,, and very perfect

I recieved my necklace today and was perfect! The company are briliant on getting back to you with emails also, thankyou

Necklace is great. People have commented on the uniqueness of it. I had a fault on mine which they fixed without any issues. Very grateful for that. Due to their customer service i will be ordering this for gifts.

Experience was great.The price was affordable and the shipment tracking information was precise.Love the product