Charlotte makes the booking process very easy. I love that you get a message the night before giving a 4 hour slot for the engineer visit and then on the day of the visit you get a message when the... See more
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We are a family run renewable energy company based in Fareham, Hampshire. Our approach has always been to provide an honest, trusted and reliable service to our clients and this has supported our business growth over the last 16 years. At Diamond Green Energy we ensure that all of our engineers are kept up to date with all the latest training offered by manufacturers, ensuring that our customers receive nothing but the best service. As a MCS registered company, we also offer you peace of mind. We strive to continually keep up to date with industry changes and new and innovative products that are entering the market so that we can offer our clients the best possible energy saving solutions. If you would like to discuss renewable energy solutions for your property or business
Unit 4, Apex Centre, Speedfields Park, PO14 1TP, Fareham, United Kingdom
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Booked online via email contact and backed up with a text. Nice and easy to do.
Notified the day before of the expected time window. Followed up by a text from the engineer when he was on the way.
Engineer arrived on time, was polite and respectful giving a clear outline of his findings.

Reply from Diamond Green Energy Ltd
I would like to applaud Diamond Energy for the training Mr. Jay Cross must have received to meet such a high standard in every respect of his work ethics. He was obviously a very good engineer, but had the attributes many of his elders sadly no longer possess. His work was tidy, clean, thoroughly professional to the task in hand, courteous and very polite - a rarity today. Thank you Jay

Reply from Diamond Green Energy Ltd
Received text night before as promised to let me know when and who to expect. Engineer turned up on time, professional, polite helpful. Cleared up after himself. Couldn’t ask for more. I had to reschedule previous appointment and staff where very helpful and friendly.

Reply from Diamond Green Energy Ltd

Reply from Diamond Green Energy Ltd
The service engineer was punctual, polite and carried out a comprehensive service of the boiler. He went to great lengths to explain, with detailed pictures, the work he had undertaken.

Reply from Diamond Green Energy Ltd
The engineer was on time, very quick ,quiet and efficient. Very polite .

Reply from Diamond Green Energy Ltd
Turned up on time, let me know prior to arrival. Polite, efficient friendly, thank you.

Reply from Diamond Green Energy Ltd

Reply from Diamond Green Energy Ltd
Annual boiler service carried out. As usual engineer was polite and friendly. He told me what he carrying out and explained the service report. 👍

Reply from Diamond Green Energy Ltd
Excellent engineer who was polite and explained all the checks and results completed in the boiler service.

Reply from Diamond Green Energy Ltd
From start to finish a very professional job the workman very tidy and polite, there was a small thing I was not happy with and without question they came to rectify for me which proves this company is all about great customer service with a very professional approach to their workmanship, without doubt would recommend them to all👍🏻👌🏻👏🏻

Reply from Diamond Green Energy Ltd
Very polite and good communication and tidy workmanship.

Reply from Diamond Green Energy Ltd
The company ensure you're contacted in plenty of time and provide thorough updates on the day. The engineer was extremely polite and courteous and considerate of anything we asked. Have recommended them and indeed my friend purchased a new boiler from them.

Reply from Diamond Green Energy Ltd
Excellent customer service. The engineer was very polite, clean and helpful. He answered all of my questions about our boiler. I didn't feel rushed at all. Thank you. The company was able to give me an appointment at short notice as my online appointment didn't go through but it was sorted out quickly when I phoned.

Reply from Diamond Green Energy Ltd
Charlotte took my initial booking over the phone and the issue with my radiator was noted. Robert then arrived for the annual service fully aware of the issue. He carried out the service, fixed the radiator so the logging/communication was perfect. Robert also explained to me what had happened with the radiator valve and the reason he had replaced it (basically he could have temp fixed it but it prob would have needed replacing in the winter). That was really appreciated! Top service all round. Thanks

Reply from Diamond Green Energy Ltd
From first meeting Ian Simm almost seven years ago his company have provided all my gas and plumbing needs with a level of efficiency that is second to none. Over the telephone Louise his wife has always been most helpful and always had an answer or solution to propose. If only government could do half as much!!!

Reply from Diamond Green Energy Ltd
Work carried out professionally, the engineer is very polite and friendly

Reply from Diamond Green Energy Ltd
Your engineer Robert was efficient and very polite and helpful

Reply from Diamond Green Energy Ltd
Very efficient and no fuss and very pleasant and polite 👍🏼

Reply from Diamond Green Energy Ltd
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