Diamond Green Energy Ltd Reviews 

2,679
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, often noting long-term satisfaction and reliability. Reviewers frequently commend the staff and engineers for being professional, knowledgeable, and exceptionally helpful. Many people appreciate the responsive and polite customer service, with team members often going the extra mile to assist. Customers also highlight the efficiency of installations and services, noting clean, tidy work and timely completion. The pricing is often described as reasonable and cost-effective, offering good value for the quality of service received. Many reviewers express high recommendations and long-term trust, planning to use the company's services again.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently highlighting excellent experiences from... See more

Staff

Customers had positive experiences with staff, consistently describing them as patient, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness,... See more

User experience

Consumers find the overall user experience to be positive, from getting quotes through to installation, with... See more

Price

Customers consistently note positive experiences with price, often finding costs reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our boiler moved as part of a loft conversion and Steve and Tom were both brilliant. They genuinely went above and beyond, were really professional throughout, and made the whole process easy a... See more

Company replied

Rated 5 out of 5 stars

Good service. Company kept in touch about timing. Clean tidy engineer who not only serviced our boiler bought from Diamond but service our gas fire thoroughly too. Excellent service, 9 years we have b... See more

Company replied

Rated 5 out of 5 stars

Diamond Green Energy installed 18 solar panels, inverter and battery storage. The work was more demanding on an old house. All members of the team were good to have onsite. They were quick to resolve... See more

Rated 5 out of 5 stars

I had disaster with my previous solar Company to the extent that they removed my solar system. Diamond Green came to my rescue. They installed a new panel and battery system. The new panels installed... See more

Company replied


Company details

  1. #10 of 45 best companies in Gas installation service
  2. #4 of 21 best companies in Air Conditioning Contractor
  3. #8 of 59 best companies in Gas engineer
  4. #13 of 73 best companies in Central Heating Service
  5. #13 of 118 best companies in Heating service
  6. #2 of 54 best companies in Solar Energy Company

Written by the company

We are a family run renewable energy company based in Fareham, Hampshire. Our approach has always been to provide an honest, trusted and reliable service to our clients and this has supported our business growth over the last 16 years. At Diamond Green Energy we ensure that all of our engineers are kept up to date with all the latest training offered by manufacturers, ensuring that our customers receive nothing but the best service. As a MCS registered company, we also offer you peace of mind. We strive to continually keep up to date with industry changes and new and innovative products that are entering the market so that we can offer our clients the best possible energy saving solutions. If you would like to discuss renewable energy solutions for your property or business


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(2,679)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
polite

Rated 5 out of 5 stars

Would definitely recommend Diamond…

Would definitely recommend Diamond Green - great experience from getting quote through to installation.

Responsive to emails, no hidden costs, polite and tidy team on installation. Started and finished when they said they would.

Very happy with finished install - looks great and looking forward to a cool summer!

3 July 2026
Rated 5 out of 5 stars

Great

As always Diamond complete there work with respect to my property and efficiently and very polite.

9 June 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Very polite and personable engineer. Very thorough and professional work performance. Highly recommended.

19 May 2026
Diamond Green Energy Ltd logo

Reply from Diamond Green Energy Ltd

Thank you for taking the time to review us. Your business is appreciated.

Rated 5 out of 5 stars

Diamond Green Energy is the best solar…

Diamond Green Energy is the best solar installer in the UK, full stop.

​As a tech enthusiast, I did thorough research by getting quotes and having physical surveys done by several top-ranking companies in the market. I asked for like-for-like quotes, and in all scenarios, Diamond came out on top. They were not the absolute cheapest, but I didn't focus solely on price. I cared about their standards and getting the best-balanced system at a highly competitive price. Diamond excelled in every aspect, largely because of the incredible people who work there.

​I want to mention a few names, as they are the main reason I trusted Diamond over the others. Mathieu, the sales executive I dealt with, is a wonderful person to work with and the most honest salesman I have ever encountered. He never tried to oversell or pressure me with sales tactics. Instead, he always explained the pros and cons of each option, offered his professional opinion on what would work best for my setup, and then allowed me to make the final call. He always honored his commitments and patiently answered my many, many questions.

​The second person was Declan, the installer. He is a polite gentleman and an absolute expert; his work quality is unmatched. He took care of things I didn't even know to ask for, ensuring top-notch quality and a highly professional finish. It genuinely felt like he was installing the system for his own home, rather than for a client.

​Last but not least was the electrician, Arthur. His cable management was superb, and he took so much extra time to ensure everything looked tidy and professional. These details are the most important part of any solar system—it's not just about the equipment you buy, but how it is installed so it continues to work flawlessly for decades.

​The setup I had installed is a 12.96 kW Sigenergy system consisting of 27 panels and a 27.12 kWh battery backup. I am incredibly happy with this dream installer team. Based on my experience, I have recommended them to many friends and relatives. My uncle, followed by a few others, is now also having solar installed with Mathieu!
​I usually don't give such high praise or spend this much time writing reviews—my review history is proof of that. However, I am doing this for Diamond because I genuinely feel compelled to. They supported me in the best possible ways, and I am absolutely thrilled with the result.

​As a final note, I would highly recommend Mathieu, Declan, and Arthur for Diamond's "Employees of the Year." I am more than happy to share my feedback over a call with management to ensure they are fully recognized and valued within the business. A team like this would be a massive asset to any company.

9 March 2026
Unprompted review
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Reply from Diamond Green Energy Ltd

Wow thank you so much for leaving such a detailed review. We are all so pleased that you have been impressed with the process and installation. The team are a great asset to Diamond Green Energy, and we really appreciate their work ethic. They truly are all deserving of "Employees of the Year" awards. Thank you for using Diamond to install your new solar, we really do appreciate your business.

Rated 5 out of 5 stars

Installation of Worcester/Bosch boiler by Diamond Green Engery

Diamond Green Energy were very easy to deal with. My discussion with the sales person was both easy and useful. The sales person was knowledgeable and helpful and not 'pushy' in any way. Subsequent follow up calls were answered promptly as were my follow up questions. The engineer that came to install the boiler was really good. He was polite, informative and obviously 'knew his stuff'. It was a pleasure to have him work in my house. Everything was left clean and tidy.

29 April 2026
Rated 5 out of 5 stars

A great annual boiler service from…

A great annual boiler service from Diamond Green Energy, carried out by Rob. He was very polite and knowledgeable, and gave us a thorough explanation of the outcome of the service, I pay monthly which is cost effective. They always let you know a time window and text you when they’re on their way. I would recommend!

15 April 2026
Rated 5 out of 5 stars

Efficient as always

Efficient as always. I was kept informed about the appointment time. The service engineer was polite, timely and went through everything he had done and ensured I understood.

26 March 2026

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