UPDATE!!!! Denise for diamond CBD also their other company CBD MALL made it right and sent me my order she was top notch and handled it quickly even sent it ups 2nd day air. I tried their 7-hydroxy an... See more
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America's most trusted CBD Oil manufacturer of hemp based CBD oils, CBD vape oil, CBD edibles, CBD gummies, CBD creams, and more. Hemp derived, all-natural CBD with no THC and independent 3rd party lab reports.
Griffin Road 3531, 33312, Fort Lauderdale, United States
Replied to 91% of negative reviews
Typically replies within 1 week
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Diamond products are good and very effective! What I love best is the company's willingness to resolve any issues that I may have. Keep up the good work☺️
Placed my first order ($100+-) with them. One of the items was a small jar of CBD Oil. The jar did not appear to be as full as it should have been so I emailed customer service with some photos. Within half an hour+- Shari wrote back saying she’d shipped out a new jar. At a time when “customer service” seems to be nonexistent I was very impressed. Thank you; will certainly order from them again!
The customer support is excellent, and they have great deals on products!
Been with Diamond CBD for years. Fast response times, and good deals. Happy with their services.
These type of products, I have only ordered from Diamond CBD. I have never been DISSATISFIED!!! Customer service has always been professional, polite and courteous! Prices here are very comparable and sometimes much better than other companies I have explored before I begin ordering from Diamond CBD! Randy Goodwin
I made an order on Tuesday June 26 2024. I sit here on Saturday June 29 2024, and it has not shipped yet..very disappointing. I was going to make a larger purchase, but changed my mind. This company sucks, will never buy from again and recommend you don't either!! The sad part is I live only an 8 hour drive from them...U decide.
Have ordered from them for the last year. Finally had an issue and they were super fast in their responses and solution.
I ordered the wrong type of cbd gummies. After my husband had an issue is when they told me what I had done. We have ordered from them for years but what we ordered no longer is available so I had to order a different kind. When I told them about it they responded very quickly and and replaced them with the correct ones. We will continue to order from here. Always quick to receive product. I have noticed prices are more and I get less product from my previous type
Mispelled my city and let Pricila know and she fix it for me right away so no delay in shipping on my order. Looking forward to using Diamond more often!
Wonderful customer service. Very prompt and courteous.
Great customer service and even better products!
My experience with DiamondCBD has been absolutely wonderful. They carry a wide range of high-quality products, but the unparalleled customer service I have received from them is what makes them stand out.
My first order with them was in October of 2023, and I was a little surprised when I got a phone call from them to verify I had placed the order, but then realized what a great fraud/"kid with Mom's credit card number" preventative measure that is, and I really appreciate that courtesy!
Since then I have placed 13 additional orders, which reflects how happy I have been with their website, products, promptness of delivery, and the entire experience. I was diagnosed with Major Depressive Disorder 15 years ago, and while it is completely controlled by an anti-depressant (thankfully) I'm still "wound a little tight" as my ever-patient fiancé kindly puts it. These products have quite literally given me back the ability to chill out and de-stress.
The staff's knowledge of their products is MASSIVELY helpful for a new customer like me - I have requested and gotten great recommendations on which products they suggest for my personal needs/preferences, and they often can offer additional discounts or throw in a free item, which has let me try a few things I might not have considered.
I had one disappointing experience with one product (which was a re-order of an item I very much liked) and they went above and beyond to replace the item, followed up to make sure that I was happy with the replacement product, and made sure I was well-taken-care-of.
I HUGELY recommend DiamondCBD and cannot overstate how much of a positive impact they have had on my well-being! 10/10
Excellent products and customer service, Mark and Shari are the best at what they do and it is very appreciated.
Definitely recommended!
I have always received the absolute best customer service for as long as I've been ordering from Diamond CBD... this afternoon Priscila helped me with my order..
sharing this always
Sale Prices are BS! Get a coupon for 50% off, they jack up the price outrageously before applying the coupon. E.g. 7g of flower - $71. Minus 50% - 35.50 right? NOPE. Now the price is like $115 minus 50%, so you save like $6-7. LAME BUSINESS PRACTICE.
Only been a customer for a few months. There was a mix up with my order. In less than 1 day my issue was taken care of. A big thank you to great customer service.
I Love and Trust Diamond CBD! Been a customer for years and shop with no other! They always have Amazing specials! Support is there right away for any reason! TY☆
We bought the Chill Extreme Double Joy 25mg and were extremely happy with the experience we achieved. As first timers after 40 years due to work constraints, we enjoyed our first two sessions and look forward to our day session this afternoon. We have purchased the Chill Extreme Triple D Blend and look forward to that experience as well. We love the Diamond CBD website and the ease of the buying process and the fast delivery.
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