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‘The website was excellent and easy to navigate, purchasing the engagement ring was very straight forward and the prices were more than competitive. The ring was truly beautiful and arrived in lovely packaging with all the necessary certificates. My partner’s smile upon receiving the ring was tremendous. I would recommend The Diamond Factory’
Hi Amy,
seems anyone can review your company on this site.
Where did you get the idea that they had to be a customer of yours?
I am now seriously wondering if you have intentionally tried to mislead me.
?
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
