Diamond Treats Reviews 

17
TrustScore 4.5 out of 5

4.5

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Company details

  1. Jewellery shop
  2. Jewellery manufacturer

Written by the company

Diamond Treats started life as a jewellery shop on East London's renowned Green Street. Opened in 1982 by Nalini Pala, it was born out of a young woman’s passion and long-established family heritage in the jewellery trade. Nalini’s father and grandfather were jewellers, and Nalini dreamed of becoming a jeweller herself. But as a young married mother, she found no-one willing to take her on. Her passion and determination fuelled the inspiring decision to open a small shop of her own. Against society's expectations and the better judgement of her family, Nalini secured a bank loan and found premises. At just 24, Nalini Pala opened the doors of her first shop. She named it Satyan after her son. Customers soon noticed Nalini’s unique designs and began to flock to her small shop. Her motto was simple: beautiful jewellery, exceptional service, competitive prices. It worked and Nalini’s business thrived, soon becoming the go-to jewellers on Green Street. After 40 years, the bricks-and-mortar premises has closed but Nalini’s online shop Diamond Treats continues to serve loyal customers not only on Green Street but around the globe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.5

All reviews

(17)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful craftsmanship

Amazingly quick delivery, website really easy to use and straight forward. Felt very safe using the payment methods. The necklace was so beautiful, really wonderful craftsmanship, the quality and size of the pearl and diamonds we just right for me and the chain was perfect. The presentation of the box and packaging was a real added bonus it all looks so special. Can't recommend this shop highly enough x

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

My husband bought me a bracelet for my birthday in January which I love. Recently I lost a stone he contacted the company and they asked him to send it back for repair or replacement. We sent it back and received a brand new bracelet in under a week. I'm really happily surprised by this amazing service

12 September 2025
Unprompted review
Rated 5 out of 5 stars

What a lovely tennis bracelet!

What a lovely tennis bracelet!
Delighted with my purchase .
I debated which size to get then read their info and got an inch bigger - perfect.
The clasp is secure,an all round winner.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Orbit diamond pendant

So pleased with my diamond pendant it is beautiful. Communication was excellent with all emails answered quickly, great customer service! The pendant arrived the next day and was very well packaged. Would recommend this company! Thank you.

30 June 2025
Unprompted review
Rated 4 out of 5 stars

Tennis bracelet

My Tennis bracelet was delivered promptly in a lovely gift box & with useful care instructions. I love it but I’m concerned it’s quite tight & I struggle to fasten it. I have thin wrists so that’s not the issue. Was there a length option that I missed?

20 June 2025
Unprompted review
Diamond Treats logo

Reply from Diamond Treats

Hi Jennifer,
We offer multiple length options. If your bracelet is too tight, please get in touch with us and you can exchange it for the next size up.
Best wishes,

Rated 5 out of 5 stars

Beautiful garnet pendant

This is a beautiful garnet pendant. The stone is just the right size for a solitaire and the setting is substantial as well. It would make a classic gift.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Srevice

I was given a bracelet from Diamond Treats a couple of years ago that needed repair. The customer service I received was fantastic. All emails were responded to very quickly, the communication was great keeping me updated of the progress of the repair, the fee was very reasonable, and the repair itself was quick and good quality. I would definitely buy from them again.

12 January 2024
Unprompted review
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