I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... See more
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well, at first it didn't connect but on my second attempt it worked ok. it seems the price has increased substantially because I used up most of my credit a lot faster than in the past.
Company replied
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... See more
We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... See more
Company replied
Company details
- Telecommunications service provider
- Internet Service Provider
- Mobile network operator
- Phone and internet services
About DianhuaChina.com
Written by the company
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Written by the company
- 24/7 Customer Service
International Calling to China
Free Calling Apps | 100% Quality Guarantee
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contact info
4780 Ashford Dunwoody Rd, Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@dianhuachina.com
- dianhuachina.com
They solved my problems very quickly.
4 December 2023
good service!
15 November 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I just bought voice credit on in-app…
I just bought voice credit on in-app purchase. It is 6.16 but was charged 9.16 from Apple Pay. I was not reminded of extra charge when $6 was pop up. it is weird!!!!
5 November 2023
Reply from DianhuaChina.com
Hi Yi Ding Yuan,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
I paid $6.52 just to get $5 credit
I paid $6.52 just to get $5 credit? Why am I, as an iPhone user, has to eat the Apple tax? It doesn't make any sense.
2 November 2023
Reply from DianhuaChina.com
Hi Rico,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
Great product great price
28 October 2023
Very good advanced option for me who…
Very good advanced option for me who still have lots of relatives in China.
26 October 2023
The rate keeps increasing and it is…
The rate keeps increasing and it is already 250% of the rate in 2022.
26 October 2023
Reply from DianhuaChina.com
Hi Jane,
Thank you for reaching out. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Great phone card to use
21 October 2023
The person I talked to for assistance…
The person I talked to for assistance was out right rude.
3 October 2023
Reply from DianhuaChina.com
Hi Robert,
We are sorry that the interaction with our Customer Support agent has left you with that impression, he was only trying to help by explaining facts and has sent the information to the Technical Support team, so they can further investigate the issue.
Another acces number was provided to you, and we hope your calls are now going smoothly.
Thank you for being with us!
DianhuaChina.com
Not the best pricing
Not the best pricing. But voice quality is good. Connects well every time. Numeric pass codes went through well to the receiving end Unerrored.
30 September 2023
Becoming too pricy
The rate has become too pricy. I won't use it as much, if at all, in the future.
30 September 2023
Reply from DianhuaChina.com
Hello,
Thank you for reaching out. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Great rate and easy to use.
18 September 2023
Your phone is easy to access. And the sound quality is good.
17 September 2023
Quality of tele-communication.
5 September 2023
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