Die Cut Templates Reviews

125

•

4.7

Software company

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This software/application has been incredibly helpful for me. Plus, Emre (I believe the developer) has always been very responsive and supportive. Whenever I have concerns or questions, he usually rep... See more

First time I am using this website. Entire range of templates are more than the Industry requirements. Die cut drawings are 100% accurate and reliable. One of my friends who is a graphic designer re... See more

Company replied

Quick. Easy to use. I was trying to make the dielines with ChatGPT before I discovered this page, and when I discovered it it only took me 2 minutes to have a full functional dieline (with exact measu... See more

Just after I discovered diecuttemplates.com you increased your prices significantly (more than tripled if I recall). Currently I would think twice before using your service for exploratory packaging d... See more

Company replied

Company details

Written by the company

Customize and download thousands of dielines using diecuttemplates.com .Enter the dimensions, choose the material and download the dielines. You can choose flap, dust-flap style and add or remove hanger tab, postal lock and thumb-cut to your dielines. Custom dielines are availab...

Contact info

85 Great Portland Street, London, England, , W1W 7LT, London, United Kingdom
info@diecuttemplates.com
diecuttemplates.com

4.7

Excellent

125 reviews

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3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Feb 14, 2021

Great place to work on standard…

Great place to work on standard packaging to make my final artworks

14 February 2021

Unprompted review

Reply from Die Cut Templates

Feb 15, 2021

Hi Eduardo

Thanks a lot for the very positive review.

We are very glad to hear you are finding our website useful.

Kind regards

Feb 8, 2021

Excellent website and customer service

Excellent website and customer service. Easy to use and saves a lot of time.

8 February 2021

Unprompted review

Reply from Die Cut Templates

Feb 8, 2021

Hi Iiswas

Thanks a lot for the very positive review.

Kind regards

Feb 8, 2021

perfect site

we are glad to have found this site, templates work perfectly and saves us a lot of time for formatting.

8 February 2021

Unprompted review

Reply from Die Cut Templates

Feb 8, 2021

Hi Patrick

Thanks for the review. I

It's nice to see you only said positive things about us. But rated us average? Please do not hesitate to contact us and share your experience/recommendations etc so we can learn and improve. You can reach us on info@diecuttemplates.com

Looking forward to hearing your feedback.

Kind regards

Feb 1, 2021

Very simple and easy to use

Very simple and easy to use. Platform is simple enough to learn quickly about it. Lots of choices for the templates. Gave 4 stars because I would love to be able to customize windows on the boxes.

customer service is perfect and efficient!

1 February 2021

Unprompted review

Reply from Die Cut Templates

Feb 1, 2021

Hi Alexandre

Thanks for the positive review.

We are happy to hear that you are finding our website useful.
Windows? hmm, but we have this feature. Maybe not for all the models yet but there are a few models with customisable windows are available.

To see them please check this search page https://www.diecuttemplates.com/search?q=windows

We have to admit, it's not there yet in terms of coverage but we are actively working on adding more windows to more models.

If you see a model that you would like to download but it doesn't have the windows yet, please do not hesitate to contact us so we an prioritise that one.

Once again thanks for taking the time.

Kind Regards

Emre

Jan 26, 2021

I am a daily user. The site works fine But There's to many missing die cuts... you guys need to take it to the next step if you want print shops like me to keep using your services...

14 January 2021

Unprompted review

Reply from Die Cut Templates

Jan 14, 2021

Hi Guy.
Thank you very much for the feedback.

We always add models to our website. If there are any missing models you wish our website had, please reach us on info@diecuttemplates (or use the live chat). We're always happy to add to the collection, and are very interested in hearing which models you would like to see added!

Kind regards

Jan 12, 2021

Customer "Service" is terrible.

This review is due to the lack of human kindness and helpfulness I received from Ferhat.
When I email asking for help, all it get is unhelpful one liners. I was given a credit for accidentally downloading an incorrect measurement, so for that I give them 2 stars. But Ferhat, the email rep is unhelpful, not interested at all in giving solutions and doesn't even address all questions I ask! It's unreal!
It's like they are trying to run an automated machine and don't give a crap about real human interactions nor help that is needed when offering a product or service.
I will try to find another company to work with because this is so aggravating.

12 January 2021

Unprompted review

Reply from Die Cut Templates

Updated Jan 19, 2021

Hi Michelle
We are extremely sorry that our customer service failed to meet the standards one would expect.
We are going to use this incident as a learning opportunity and make the necessary improvements and do better next time.
Kind regards

Dec 5, 2020

I am not an expert in the box design.

I am not an expert in the box design.
However, using Die Cut Templates, I completed my own box with the exact size of the box shape and template I wanted.

5 December 2020

Unprompted review

Reply from Die Cut Templates

17 September 2020

Unprompted review

Reply from Die Cut Templates

Sep 28, 2020

Hi Sam

Thank you so much for the very positive review.

Kind regards

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