Rang to give me updates to my Diesel claim. Everything was explained professionally in plain language I could understand. Next steps were also advised.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It couldn’t be any easier to submit a potential claim,within minutes of submitting my claim they notified me that they had been accepted.It can’t be any easier than this.
Company replied
Excellent! Recognised my car reg number straight away followed by 5 or 6 simple questions. Followed up with confirmation text and email within minutes!
Company replied
if i had not been notified i would not have made a claim only by diesel-claim uk informing me that i might be due a claim which i thank the firm very much
Company replied
Company details
- #5 of 10 best companies in Small Claims Assistance Service
Written by the company
Our experienced team at Diesel Claim UK are ready to assist you in checking your vehicle and finding you a solicitor who can help with your claim. All on a no-win no-fee basis. A large number of diesel vehicles in the UK breached emission standards and you could claim £1,000's for each vehicle you owned or leased. We are proud to have helped tens of thousands of people progress their claims.
Contact info
Citypoint, 1 Ropemaker Street, EC2Y 9AW, London, United Kingdom
- 0800 016 3944
- help@diesel-claim.uk
- diesel-claim.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Diesel Claim UK
Dear Phillip,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Very polite articulate caller explained…
Very polite articulate caller explained everything well and guided me through the registration process.
12 February 2026
Reply from Diesel Claim UK
Hello,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Timings over matters in my correspondences do matter.
All responses to my correspondences were received within 24 hours.
11 February 2026
Reply from Diesel Claim UK
Dear Martin,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Well explained no pressure !
Well explained , no pressure selling . Just gave you the facts and let you decide .
10 February 2026
Reply from Diesel Claim UK
Dear Scotty,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Good morning at diesel claim uk,
Good morning at diesel claim uk,
I would like to thank you for what you have done so far.
I have had nothing but pleasantries from this company, and may they proceed into the final part.
Thank you.
Robbin
9 February 2026
Reply from Diesel Claim UK
Good morning, Mr Turton,
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that your experience with Diesel Claim UK has been a positive one.
We sincerely hope you receive the best possible outcome from your claim.
If there’s anything further we can assist you with, please don’t hesitate to get in touch via our help page: https://diesel-claim.uk/help/ or by calling us on 0800 016 3944. Our phone lines are open Monday to Friday, 9am–5pm, and our team will be happy to help.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Banks,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mrs. Green,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Very helpful and took time to explain…
Very helpful and took time to explain the process
10 February 2026
Reply from Diesel Claim UK
Dear Mr. Mccrea,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Child,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
very helpful and simple process
very helpful person. was sceptical at first, but it was very simple
8 February 2026
Reply from Diesel Claim UK
Dear Mr. Noblett,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Seddon,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Lack of lnformation
10 February 2026
Unprompted review
Reply from Diesel Claim UK
Dear Mr. Barnsley,
Your claim application was accepted and has been referred to our legal partner who you should be hearing from directly in the next few days. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Kumar,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
helpful and informative
10 February 2026
Reply from Diesel Claim UK
Dear Mr. Wheeler,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
I think you are doing a great job I…
I think you are doing a great job I would not have know about this if you had not done the looking to see who you could help thank you
5 February 2026
Reply from Diesel Claim UK
Dear Mr. Newton,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Very informative.
9 February 2026
Reply from Diesel Claim UK
Dear Mr. Smith,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Competent salesman direct and no…
Competent salesman direct and no flannel.don’t know the outcome yet but happy with the effort
9 February 2026
Reply from Diesel Claim UK
Dear Mr. Favell,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Good communication and effective…
Good communication and effective transmission of information
9 February 2026
Reply from Diesel Claim UK
Dear Mr. Wright,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Impossible to give an opinion at this…
Impossible to give an opinion at this time. All I have done is register a claim. The eventual outcome will determine my rating.
7 February 2026
Reply from Diesel Claim UK
Dear Chris,
Thank you for using Diesel Claim UK. This Trustpilot review is based on our service, which is the submission of a claim, not the outcome of the claim itself.
Please reconsider your 1-star review towards our service, as the outcome of any claims is based on the decision of solicitors, not Diesel Claim UK.
While we process your claim(s), please let us know if there is anything else that we can do to assist you. If you require any updates along the way, please contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Easy to follow and understand fully
Easy to follow and understand fully
7 February 2026
Unprompted review
Reply from Diesel Claim UK
Dear David,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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