In my opinion, Dietly is a failure, merely an aggregator designed for profit. In case of any issues, they provide no assistance and simply refer to the terms and conditions - I advise avoiding it!!
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Stumbled across this website & so glad I did. Huge range of products & impressed as easy to navigate website as headings such as Paleo etc. Had some lovely peanut butter & orange protein balls, lovely... See more
Company replied
Long delivery despite quoting on their site “p.s. our shipping is quite fast.” I beg to differ! They use Royal Mail and yet orders placed with different retailer same day as theirs arrived way quicker... See more
Company replied
Amazing packaging! Every single glass-bottle stuff are well packaged with bubble wrapping. There is also a card with greeting! A wonderful sugar free low carb keto parcel with love!!! Definitely come... See more
Company replied
Company details
- Health food shop
- Fitness and nutrition
- Grocery Store
- Natural Foods Shop
- Nutritionist
- Vitamin & Supplements Shop
Written by the company
dietly is an online grocery that focuses on personalised nutrition. Our mission is to help people who have unique dietary needs to find the right products and get personalised advice. At dietly, you can use more than 50+ filters to find the right products for yourself or get a free consultation from one of our registered nutritionists to get further advice.
Contact info
Block A 2nd Floor, 284 Chase Road, N146HF, London, United Kingdom
- hello@dietly.co
- dietly.co
3.0
Average
143 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from dietly
Hi Lynn! Thank you for your review! We are happy yo hear that you enjoyed your experience with us!
Reply from dietly
Hi Michael! Thank you for your review, we are so happy to hear that you enjoyed the experience. Looking forward to being of service to you again!
Really loved the product I received…
Really loved the product I received from them and great service. Also an extra special pre Christmas gift! Thank you so much would recommend and use again.
7 January 2022
Reply from dietly
Hi Anne! Thank you so much for your review, we really appreciate the support. We hope to be of service again and we wish you an wonderful weekend!
My box was a gift for my vegetarian…
My box was a gift for my vegetarian son. It was great value for money and contained a good selection of snacks. He has really enjoyed it.
6 January 2022
Reply from dietly
Hello! Thank you for your review. We are so happy to hear that your son enjoyed our service! We wish that the both of you have an amazing weekend!
Perfect order
Found the product I wanted at a really good price on the site.
Order arrived quick and with an extra little treat ❤️
6 January 2022
Reply from dietly
Hi Laura! Thank you for your review, we are so happy to hear that you enjoyed your experience with us. Have an amazing weekend and hope to be of service again!
First time ordering a lovely vegan…
First time ordering a lovely vegan hamper and some individual bits for my son for Xmas.. he loved it and very tasty thing's in it..very good service highly recommend xx
5 January 2022
Reply from dietly
Hi Julie! Thank you for your review, we really appreciate it. We are looking forward to serving you again! We hope you and your son enjoy your weekend!
My vegan
My vegan, gluten-free daughter was very happy with the lovely contents of the box. She is not easy to please!
5 January 2022
Reply from dietly
Hi Mark! Thank you for reviewing us, we are delighted to hear that your daughter was pleased with our service. We hope to be of service to you again. Have an amazing day to the both of you!
Reply from dietly
Hello Fola! Thank you for your review, we are happy to hear that you enjoyed your experience with us. Have a great day!
Received order arrived 2 days after i…
Received order arrived 2 days after i purchase great service so happy with what I purchased.
4 January 2022
Reply from dietly
Hi Aia! Thank you so much for your review! We hope to be of service to you again! Enjoy your weekend!
Reply from dietly
Hi Gillian! Thank you for your review. We are so happy to hear that you enjoyed the experience. Looking forward to being of service to you again! Have a great weekend!
So happy to have found dietly
So happy to have found dietly, such a great range of products! Speedy and kind communication from them on social media and super fast delivery, the inclusion of the Christmas sticker on my parcel was lovely!
Cant wait to place my next order!
2 January 2022
Reply from dietly
Hey Emma! Thank you for your review. We do our best to ensure your happiness and experience and we feel so happy to have found you. Happy New Years and wishing you the best week ahead!
Reply from dietly
Hi Nina! Thank you for your review, we appreciate it. Have a great week ahead.
Thrilled to be able to get my favorite…
Thrilled to be able to get my favorite chocolate from Dietly, considerably cheaper than Amazon. They very kindly gave me a freebie of dried figs and a discount off my next order. I will be shopping here again.
30 December 2021
Reply from dietly
Hi Maureen! Happy New Years. Thank you for reviewing us, we are so happy to hear that you enjoyed the experience. We look forward to serving you again. Have a wonderful week!
Great store
Found lots of delicious products that can be tricky to get hold of, at better prices than elsewhere. My order also arrived surprisingly soon after confirmation. Will definitely buy from Dietly again!
27 December 2021
Reply from dietly
Hi! Thank you for your review, we really appreciate it. We only do our best for you and are looking forward to serving you again! Have a wonderful day!
My cereal arrived promptly
My cereal arrived promptly, well packaged, cheaper than the supermarket and with good dates, which was important as I bought in bulk to avoid the delivery charge!
25 December 2021
Reply from dietly
Hello Janet! We hope you are doing well. We are really happy to hear you enjoyed your experience with us, your satisfaction and happiness is all we seek. We hope to be of service again. Have a great day.
Reply from dietly
Hi Janice, Thank you for your review. We look forward to serving you again. Have a wonderful day!
Yee goodbye good night love love you…
Yee goodbye good night love love you guys bye love love bye love baby love love bye love
25 December 2021
Reply from dietly
Hi Rafal! Thank you for your review we really appreciate it. We love you too 💚
Ordered and delivered rapidly and…
Ordered and delivered rapidly and impressed with the value for money:)
Thanks
21 December 2021
Reply from dietly
Hi Claire! We hope you are well. Thank you for your review! We only strive to be the best and make you the happiest. We look forward to being of service to you again. Have a wonderful week!
Great products
Great products
Great products and very fast delivery.
I will definitely be ordering again soon.
Great Service.
20 December 2021
Reply from dietly
Hi Mandy! Thank you for reviewing us, we are delighted to hear you enjoyed your experience and look forwards to being of service to you again. Have a fantastic week!
Reasonable foe price
20 December 2021
Reply from dietly
Hi Rachel! We hope you are well. Thank you for reviewing us! Please let us know how we can improve and if we can better your experience at hello@dietly.co as we strive to be the best. Have a wonderful day!
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