Different Dog Reviews 2,521

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 546 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that their dogs eagerly consume the food and experience improved health, digestion, and coat condition. Many appreciate the variety of recipes and the visible, high-quality ingredients, often comparing it to human-grade food. The customer service is frequently highlighted as amazing, helpful, and attentive, with efficient and on-schedule delivery services. However, some people were dissatisfied with the amount of starchy vegetables in the recipes, feeling there were too many and that they could cause health issues for dogs. A few other people also felt that deliveries were occasionally late, leading to their dogs running out of food. There were also isolated reports of unexpected items found in the food, and some customers experienced issues with food spoilage during transit, leading to concerns about pet health.

What people talk about most

Product

Consumers find the product to be highly positive, with many reporting that their dogs, even fussy eaters,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the food,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its reliability, punctuality,... See more

Service

Clients share positive opinions on service, frequently highlighting the team's helpfulness and efficiency in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After extensive research—and after reading through the menu and the company story, which I absolutely love—we choose Different Dog. This decision has completely changed our lives. Two of our thre... See more

Company replied

Rated 5 out of 5 stars

Our dog was a bit fussy with his food until we found different dog. He absolutely loves his meals now, warmed a little he woofs them down. Different dog are lovely to buy from, regular updates with wh... See more

Company replied

Rated 5 out of 5 stars

As we know french bulldogs are prone to upset / sensitive tummy's, I had made the mistake of feeding my dog what I thought were premium supermarket food. No mass produced supermarket dog food is premi... See more

Company replied

Rated 5 out of 5 stars

After years of struggle with rehome dog hardly eating , found Different dog food in local vodabone wish it stocked more flavours, now easy to order online with a 1 hour time slot . Our Yorkie leaves p... See more

Company replied


Company details

  1. #85 of 262 best companies in Pet shop
  2. #29 of 93 best companies in Animal feed shop
  3. #16 of 89 best companies in Food Manufacturer
  4. #16 of 73 best companies in Food producer
  5. #6 of 36 best companies in Meal Delivery

About Different Dog

Written by the company

We make real food for dogs who deserve better than a bag of beige. Freshly cooked from whole ingredients, every recipe is designed by our in-house nutritionist with no grains, no legumes and no fillers. Nothing you can't pronounce.

Even the fussiest dogs haven't left a scrap. Empty bowl or your money back.

Try our recipes with 30% off

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

great food

great food, Cleo loves it, great communication from the company about deliveries , good prices

30 April 2026
Unprompted review
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Reply from Different Dog

We are delighted to hear that Cleo is enjoying her food and that you are happy with the service and communication regarding deliveries.

Thank you very much for taking the time to share your feedback, it is greatly appreciated.

The Different Dog Team 🐾

Rated 4 out of 5 stars

I have been using different dog food…

I have been using different dog food for 3 months and I am really pleased with the results. My dog throughly enjoys meal times and has a better energy as a result. I would recommend that anyone should try it

30 April 2026
Unprompted review
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Reply from Different Dog

We are very pleased to hear this and really appreciate you taking the time to share your experience.

It is wonderful to know your dog is enjoying mealtimes and has improved energy as a result. Feedback like this means a great deal to us. Thank you for your recommendation.

The Different Dog Team 🐾

Rated 5 out of 5 stars

Finally found something he eats and enjoys

Professional service, with a great variety of recipes, and regular updates on delivery. Our dog is finally enjoying his food and although still a bit fussy he already has his favourite Different Dog recipes. Using Different Dog has taken a lot of the stress out of feeding our dog and its such a relief to watch him actually enjoy his food as well as knowing it is all nutritious and healthy for him. Thank you. Would absolutely recommend Different Dog especially if you have a fussy eater like our Cavapoo.

29 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for taking the time to share this wonderful feedback.

We are absolutely delighted to hear that your Cavapoo is finally enjoying his meals and that you’ve been able to find recipes he looks forward to. It’s especially lovely to know mealtimes are now less stressful for you and more enjoyable for him, that really is what we aim for.

We completely understand how challenging fussy eating can be, so it means a lot to hear that the variety of recipes and our service have made a positive difference for your household.

Thank you again for your kind recommendation, we truly appreciate it

The Different Dog Team 🐾

Rated 5 out of 5 stars

Aggie loves her new food

Aggie loves her new food. She can't wait to wolf it down. It's a revelation because she can be fussy. She's also lost some wait which is good.

28 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing this lovely feedback

We are really pleased to hear Aggie is enjoying her meals, especially as she can be a little fussy at times. It is wonderful to know mealtimes are now something she looks forward to, and great news about her weight too

If you ever need anything or have any questions, we are always here to help

The Different Dog Team 🐾

Rated 5 out of 5 stars

Gave my dog his appetite back.

My 8 year old French bulldog had got to a point where he no longer seemed to have an appetite. I tried practically every food including transitioning to raw on the market and he just wasn’t interested. I saw different dog on instagram and thought I’d give it a go.
From his first meal he has eaten every last bit and that was over 2 months ago.
I can’t recommend it enough.

26 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your wonderful review, we really appreciate you sharing your story.

We’re delighted to hear your 8 year old French Bulldog has regained his appetite and is now enjoying every meal. It’s especially rewarding to know this has been consistent for the past couple of months after you tried so many other options. Thank you again for your recommendation and lovely feedback.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

A very happy English Springer Spaniel

Food arrives when required and easy to amend delivery date to suit. So far our very picky ESS has cleared her plate everyday. We do a mix feed of a bowl of Kibble and a bowl of Different Dog food and you can guess which one goes first !

26 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely review, we really appreciate you sharing this.

We’re delighted to hear your English Springer Spaniel is enjoying her Different Dog meals and finishing every bowl, especially when compared alongside her kibble! It’s always interesting to hear which one gets chosen first. We’re also pleased the delivery schedule is working well and helping make things simple for you. Thanks again for your kind words.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Fussy Cavapoo loves this food!

With a very fussy eater Cavapoo I have tried many premium dog foods but nothing 'sticks' but this food has been a huge success and on the second order Ivy is still loving this...no hesitation, just wolfs it down.

24 April 2026
Unprompted review
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Reply from Different Dog

Thank you for sharing a lovely review!

It can be really challenging with a fussy Cavapoo, so it’s brilliant to know Ivy has finally found something she enjoys and is still loving it on her second order. That consistency is exactly what we hope for. Thank you again for taking the time to leave such lovely feedback.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Happy JRT!

Finally found meals my dog Theo thoroughly enjoys… hasn’t missed a drop since first bowl! I liked that there were several recipes that didn’t contain chicken, therefore alleviating his itching! Thank you for contacting me to say one will contain chicken in future so I will be in touch to choose an alternative recipe.I have no hesitation in recommending Different Dog!

3 November 2025
Unprompted review
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Reply from Different Dog

We love hearing this, thank you so much for sharing!

It’s brilliant to know Theo is enjoying every last drop of his meals and that the variety of chicken-free recipes is helping with his itching too. That’s exactly what we aim for.

We’re really glad we could give you a heads-up about the upcoming recipe change, and we’ll be more than happy to help you find a perfect alternative when the time comes. Thank you again for your recommendation, it means a lot to us.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

We have been so happy with the decision…

We have been so happy with the decision to move our labrador over to Different Dog Food. She is full of energy, her coat is shiny and soft and she loves her food.

6 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your review. We’re so pleased to hear this. It sounds like she’s thriving! A shiny coat, lots of energy, and loving her meals is exactly what we aim for, so it’s great to know the switch has been such a positive one.

Thanks so much for sharing your experience with us.

The Different Dog Team!🐾

Rated 1 out of 5 stars

RIP off

As others have found they offer to sell you samples and quietly stick repeat payments from your bank
Won’t be buying anything more from them

22 April 2026
Unprompted review
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Reply from Different Dog

Hello,

It's Charlie here, one of the founders of Different Dog. Thank you very much for your feedback.

I'm sorry you feel we've let you down here. I completely agree with you that all payments should be clearly flagged, and customers should absolutely be aware that they are signing up for a subscription.

We will look into this for you first thing in the morning and resolve it. If a payment has been taken for a box you don't want, we will of course refund that in full.

Please can you confirm your details to me so we can investigate this fully and refund as appropriate. You can contact me directly on 07436 816 300 and my email is charlie@differentdog.com.

I'd love to talk to you in person to fully understand your feedback, and get your input into how we can improve the website and email flows. If there's something we're not getting right at the moment, we'll make sure we fix that. If you have a few minutes to speak on the phone about this with me, I would be extremely grateful.

With thanks and best wishes,
Charlie

Rated 5 out of 5 stars

Benjie has been very ill.It was touch…

Benjie has been very ill.It was touch and go and I was desperate to find something he would eat that I could get his meds into him with. Different dog has been wonderful. He loves it, no need to worry about the meds, he licks every dish clean, and when we ran out on our trial package, they arranged an additional delivery to arrive within a day. Wonderful service, fussy dog loves it, He went for his 1st walk for several weeks yesterday and is on the mend at last. Couldn't have done it without you.

10 April 2026
Unprompted review
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Reply from Different Dog

This has genuinely made our day! We’re so sorry to hear how poorly Benjie has been, but it’s incredibly heartwarming to know he’s now on the mend and enjoying his food again. Especially at such an important time.

Being able to help him take his medication and get his appetite back is exactly why we do what we do. And we’re so glad the extra delivery helped when you needed it most. Wishing Benjie lots of continued strength and recovery and many more happy walks ahead.

The Different Dog Team! 🐾

Rated 1 out of 5 stars

My Dogs would not eat it in fact just…

My Dogs would not eat it in fact just smelt it and walked away. I’ve tried cancelling the subscription that I didn’t sign up for and now they have took money from my account would not recommend to starving dogs or give it to them

13 April 2026
Unprompted review
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Reply from Different Dog

Dear Anne,
This is Alex, co-founder of Different Dog. Thank you for your feedback and sincere apologies for the concern caused.

I have looked into this and can see we refunded you in full and cancelled the subscription first thing this morning, following your email last night. The original email given for your trial purchase was unfortunately entered incorrectly, so any previous correspondence had bounced.

We set up Different Dog to change dogs' lives with real food and are so sorry your dog did not enjoy the food. I have fed your comments back to the kitchen team who care passionately about dogs health and wellbeing and we will review our recipes to see where we can improve. If you have any questions please don't hestitate to contact me at alexandra@differentdog.com.

With best wishes and apologies again,

Alex

Rated 5 out of 5 stars

More than happy with how my two dogs…

More than happy with how my two dogs enjoy the food, Luka always takes 10 minutes to start any food, which he still does, but the difference is when he is ready to eat he eats it all up, not like other foods that he seems to leave some. This is the great difference. Coby being younger wolfs it down, & will eat Lukas too if I am not careful.

21 April 2026
Unprompted review
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Reply from Different Dog

This is brilliant to hear! We love that Luka is finishing every bowl once he’s decided it’s time, and Coby clearly isn’t wasting any time either.

That’s exactly the difference we love to see, happy dogs, clean bowls, and no leftovers. Thanks so much for sharing!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Happy rescue Tuppy

My rescue Tuppy loves this food and now doesn't have loose bowels which is a blessing as she has long coat tails!🙄 If I need to order extra or I nearly run out all I have to do is pick up the phone and sometimes it's delivered the next day!!

20 April 2026
Unprompted review
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Reply from Different Dog

Thank you for your kind words! This has absolutely made our day.

We’re so glad Tuppy is loving her food and even happier to hear those tummy troubles have settled (especially with those coat tails!). Even better, the delivery side is making life easier for you too. Thanks so much for sharing, give Tuppy a big fuss from us!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

When my dog Dottie was diagnosed with…

When my dog Dottie was diagnosed with both Pancreatitis and Kidney Disease finding the right diet for for her was a real struggle. I then came across Different Dog and we haven't looked back. Dottie is now doing so well on their Low Purine & Phosphorus diet which excludes all the things that are bad for her and more of the things that are good for her. She also loves it - a real bonus.

18 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing Dottie’s story. We’re really sorry to hear about her diagnosis, but it means a lot to know we’ve been able to help make things a little easier for you both.

It’s wonderful to hear she’s doing so well on the Low Purine & Phosphorus diet and even better that she’s enjoying it too. That’s always the biggest win. Wishing you and Dottie lots of continued good health and happy mealtimes together.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

I have my old dog back thanks to this…

I have my old dog back thanks to this incredible company and their product. My 12 yr old Frenchel was on the brink of arthiritis after two osteo-fractures and obesity. Our vet recommended this product and we tried it out following the feeding guidelines ( we had no idea we were overfeeding him for his weight). Two months in and four kilos lighter , he looks like a younger , healthier version of himself

16 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing this.

What an amazing transformation for your boy! We’re so pleased he’s feeling happier, healthier, and more like himself again.

Thank you for trusting us with his journey!

The Different Dog Team!🐾

Rated 5 out of 5 stars

Excellent all round service

Quality product, excellent customer service and caters for your dog’s personal needs.
Would recommend unreservedly.

15 April 2026
Unprompted review
Different Dog logo

Reply from Different Dog

Thank you so much for your kind words!

We’re really pleased to hear you’ve had a great experience with both the food and our customer service. Making sure each dog’s individual needs are supported is really important to us, so it’s lovely to know that’s come through.

We truly appreciate your recommendation and support.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Happy hound and human!

My 11 yr old Mini Dachshund, Heidi, is loving Different Dog. Great selection of meals providing a range of nutrients and you can actually see the meat and veg… amazing! The 250g tubs are the perfect size for fuss free defrosting too.

14 April 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing this lovely review!

We’re absolutely delighted to hear Heidi is loving her meals, and it’s wonderful that you’re happy with the variety and quality of ingredients. Being able to see the meat and veg is something we’re really proud of, so it’s lovely to know that stands out for you too.

We’re also glad the 250g tubs are working well and making mealtimes nice and easy. Thank you again for your kind words and support, it really means a lot!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Happy dog, happy owner

I’ve been extremely impressed with both the customer service and the overall ease of using the website from Different Dog.
Everything feels straightforward, well thought out, and genuinely dog focused.
The variety of menu options is fantastic, and after spending a long time researching alternatives to my dog’s previous diet, I feel completely confident in the quality and nutrition they provide. Making the switch was a big decision for me, but I can honestly say I have no regrets at all.
The only downside for me is purely budget-related, as I’m currently feeding a mix rather than going 100% with Different Dog, but that’s no reflection on the product itself. I wish I could use it exclusively!
The most important issue is, Lola, my Japanese Spitz absolutely loves it and seems really happy and thriving. I think it’s a wonderful product and would highly recommend it to anyone considering a healthier, high-quality option for their dog.

12 April 2026
Unprompted review
Different Dog logo

Reply from Different Dog

Thank you so much for your lovely review.

We’re so pleased to hear how easy you’ve found everything and that Lola is loving her meals and thriving!

We completely understand the budget side too, and even feeding a mix is a great option. Thanks again for your support.

The Different Dog Team!🐾

Rated 5 out of 5 stars

Excellent quality food for my whippet

Excellent quality food for my whippet. He has Inflammatory Bowel Disease do finding a diet that keeps his guts happy as well as his tastebuds is definitely a trial. Since adding Different Dog to his prescription diet his poo’s have been much better. He’s allergic to chicken and beef so fortunately there are alternative flavours he enjoys—turkey and pork. Hoping Different Dog adds in a duck recipe soon.

13 April 2026
Unprompted review
Different Dog logo

Reply from Different Dog

Thank you so much for sharing this lovely review!

We’re really pleased to hear your whippet is doing well alongside his prescription diet and that you’ve seen such an improvement in his digestion. We know how challenging it can be managing IBD and food sensitivities, so it’s wonderful that he’s enjoying the turkey and pork recipes and that things are more settled for him.

We really appreciate your feedback about flavours too, it’s always helpful to hear what dogs are loving and what you’d like to see next. Thank you again for your kind words and support, it means a lot to the team.

The Different Dog Team!🐾

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