I honestly can’t recommend these guys enough! Danielle went above and beyond for me. Her communication and genuine empathy for me was hugely appreciated and I honestly wouldn’t use anyone else for any... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had an injury claim through digby brown and they handled everything making it so easy and stress free for myself while I recovered. The outcome was favourable aswell thanks to their efforts. Euan Ro... See more
Company replied
Everything was made so easy to understand without all the legal jargon. Step by step process made it less stressful. Can't fault the staff at the Union Street, Aberdeen branch. Would thoroughly reco... See more
Company replied
Company details
Written by the company
Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.
Because it matters to Digby Brown
Written by the company
Contact info
160 Causewayside, EH9 1PR, Edinburgh, United Kingdom
- 0333 200 5925
- enquiries@digbybrown.co.uk
- www.digbybrown.co.uk
4.8
Excellent
4k reviews
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Ewen
Ewen who looked after my case was fabulous, he kept me informed of everything that was happening. My case took over 2 years to sort and Ewen was there every step of the way. I can’t thank him enough, he listened and helped with anything I didn’t understand, Ewen was also very patient.
24 October 2026
Unprompted review
The service I received
The service I received, at a very difficult time, was exceptional. They really took the stress away from me having to deal with my case and really fought for my interests at every stage of the claim. Rebecca Reynolds, who oversaw my case, was very understanding of how I was feeling and couldn’t have done more to advocate for me and keep me informed throughout.
23 October 2026
Unprompted review
May use AI-assist with repliesRead more
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Assistance from Digby Brown
I reached out to Digby Brown following a recent accident. Gail was allocated to my case and was very helpful over the last 7 months in providing me with the help I required towards a successful resolution. I am really grateful and appreciate all the help I received from Gail and digby brown.
22 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Cole,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Gail was helpful on your case and she successfully secured a positive outcome for you. We are delighted that you would rate your experience 5-stars.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Gail, and we wish you all the best in the future.
Fantastic company to deal with.
Fantastic company to deal with and would highly recommend
A special thanks to my solicitor Megan who has gone above and beyond for me, everything was very professional, excellent communication and everything explained clearly, A true asset to Digby Brown
22 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Greig,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is great to hear that Megan went above and beyond for you, and that she was professional, communicated well and explained everything clearly. We are delighted that she helped make your experience with the firm a positive one.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Megan, and we wish you all the best in the future.
Highly recommend Digby Brown
From start to finish, I couldn't fault Natalie, she was always there for me, and actually listened to me, very professional and such a quick outcome. I was informed of every step as it happened. Would highly recommend Digby Brown.
22 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Jacquie,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is great to hear that Natalie was always there to listen to you and and keep you informed throughout. We are delighted that you are pleased with the outcome of your case and that Natalie's support and professionalism helped make your experience with the firm a positive one.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Natalie, and we wish you all the best in the future.
Stress free Claim
From start to the settlement of my claim, Claire was so thorough when explaining everything and really attentive to the details too. I truly appreciate how my claim was handled and how fast it was settled also. Many thanks to the Digby team
20 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Emma,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Claire explained everything thoroughly and was attentive to all the details of your case. We are delighted that you had a positive experience with the firm and that you are pleased with how your claim was handled and settled.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Claire, and we wish you the best in the future.
Phenomenal Service!
Gail has been more than supportive throughout my claim and has given me the best experience possible in a horrible situation. She's done everything in her power to get me where I need to be, and thankfully got me a positive outcome.
I can't recommend Gail enough - a real asset to Digby Brown :)
16 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is great to hear that Gail was more than supportive throughout your claim and that she did everything in her power to help you during this difficult time. We are delighted that she helped make your experience with the firm a positive one and that you are pleased with the outcome of your case.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Gail, and we wish you all the best in the future.
Would recommend
Rebecca has been so helpful and happy with the outcome! Thank you so much! Will definitely recommend
16 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Claire,
Thank you foe taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is great to hear that Rebecca was so helpful on your case and that you are pleased with the outcome. We are delighted that you would rate your experience with the firm 5-stars.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca, and we wish you all the best in the future.
I was nervous to go through this…
I was nervous to go through this process as i didn't know what an outcome could be. Jack Todd was amazing every email or communication was genuine and he cared. The process was smooth. Thank you again
16 April 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Jennifer,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Jack was amazing and that he communicated well throughout, helping the process run smoothly. We are delighted that you found his support to be genuine and that he helped make your experience with the firm a positive one.
Thank you or choosing Digby Brown for legal help. We will pass along your lovely comments to Jack and we wish you all the best in the future.
Great service from start to finish
Great service from start to finish. Joanna in Inverness was great and really fought for me. I could not have asked for more.
12 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Mr Couttie,
Thank you for taking the time to leave a review, we really appreciate it!
It is fantastic to hear that Joanna was great on your case and fought for you. We are delighted that she delivered a great service and helped make your experience with the firm a positive one.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Joanna and we wish you all the best in the future.
Refused a redress application multiple…
Refused a redress application multiple occasions sayin they cant take cases on and getting me to go into detail before telling me they are unable to assist this happens to people who are most vulnerable and they offend with their unprofessional and humiliating responses i think their attitude is a continued way to deny some one justice i think its wrong how you say you cant take cases on when you clearly do take cases on and do provide legal aid and are registred with redress scotland
25 June 2026
Unprompted review
Reply from Digby Brown Solicitors
Hello David. We take all feedback seriously however we do not agree with your characterisation of our team, and your suggestion that we repeatedly rejected your requests for assistance does not reflect our records.
We have reviewed your file and would like to clarify that you approached us on one occasion for advice relating to redress, specifically in relation to signing a waiver. Our team explained that, unfortunately, this is not a service we are able to provide in isolation. You also confirmed that you were already receiving assistance with your application - we were therefore unable to identify how we could add value to the assistance you were already receiving.
We aim to help as many people as possible and we appreciate it is disappointing to hear we are not always able to do so. We wish you all the best going forward.
The communication from Rebecca was…
The communication from Rebecca was second to none, talked me through what would happen and was spot on every time
5 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi David,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Rebecca's communication was second to none and that she made sure to explain everything to you so you understood. We are delighted that you would rate your experience with the firm 5-stars.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca and we wish you all the bets in the future.
Brill
Danielle wardrobe was amazing.
Very approachable and easy to speak to.
She kept me updated every few days.
I will be definitely recommending her and Digby brown to anyone that needs there help with a situation like my issue ⭐️⭐️⭐️⭐️⭐️
9 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi David,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Danielle was amazing, very easy to speak to and she kept you updated throughout the process. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Danielle, and we wish you all the best in the future.
Thank you
Thank you to Emily at Digby Brown for all her hard work throughout my case who made it all very easy and kept me informed every step of the way and thank you for helping me achieve a successful outcome. I’m delighted with the result and would highly recommend Digby Brown.
8 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear to hear that Emily worked hard throughout your case and kept you informed at every stage. We are delighted that you had a positive experience with the firm and that you are pleased with the outcome of your case.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Emily, and we wish you all the best in the future.
I cannot recommend these people enough
I cannot recommend these people enough, they are professional and kind. They have guided me in every stage of my claim and got me not one but two payouts! You are in goods hands here, what are you waiting for?
8 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that the team were professional and kind, and they guided you throughout the process. We are delighted that you had a positive experience with the firm and that you are pleased with the outcome of your case.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.
Personnel Injury Claim
From first contact to completion I was kept informed when any developments occurred. Advised of every scenario and presented with all the alternatives. All the staff members I was in contact with were professional and courteous. I would recommend Digby Brown highly as they dealt with my personal claim to a successful conclusion. Although the accident occurred early 2025 it was only finalised this year.
5 June 2026
Reply from Digby Brown Solicitors
Hi Maureen,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is great to hear that you were kept informed throughout the whole process of your claim and that you were advised at each stage. We are delighted that the team were professional and courteous, and that you are pleased with the outcome of your case.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.
Euan was my adviser and her was…
Euan was my adviser and her was brilliant throught the whole system. Would recommend him for a pay rise if I could
8 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Bradley,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is fantastic to hear that Euan was brilliant throughout the whole process. We're delighted that you would rate your experience 5-stars.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Euan, and we wish you all the best in the future.
From my initial contact to the end…
From my initial contact to the end karen was fantastic
Communication and keeping me up to date with everything
8 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Claire,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Karen was fantastic throughout the process of your claim, and that she kept you up to date with everything.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Karen, and we wish you all the best in the future.
Emily was professional and always answered my questions
I was involved in a crash in October last year and, after being injured, I contacted Digby Brown for advice about a month later. Emily was then given my case, and I honestly couldn’t have asked for anyone better to deal with. Emily was always very professional, patient and helpful throughout the whole process. She always took the time to answer any questions I had and never once made me feel like a question was silly or a bother.
I would definitely recommend Emily and the team at the Glasgow office. She made what could have been a very stressful experience much easier to deal with and always kept me informed. I’m now just waiting for my settlement to come through, and the whole process has taken around a year, which I think is very good considering everything involved.
Thank you, Emily, for all your help and support throughout my case!
8 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Erin,
Thank you for taking the time to leave a review, and for the lovely recommendation, we really appreciate it!
It is great to hear that Emily was professional, patient and helpful throughout the whole process. We are delighted that she helped make your experience with the firm a positive one and that you are pleased with the support you recieved.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Emily and we wish you all the best in the future.
Karen was fantastic from start to…
Karen was fantastic from start to finish x
Settled very quickly x amazing
Thanks amanda
7 October 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Amanda,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Karen was fantastic from start to finish and that your case settled quickly. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Karen, and we wish you all the best in the future.
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