Fantastic day family day out. Loved all the digger experiences and the Police car . Once concern regarding the diggers that scooped up the dirt , it was very windy and the dirt created a very dusty a... See more
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Review summary
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We went with two of our grandchildren and parents as a birthday treat for one of the kids . I was pleasantly surprised by the amount of machines were available to use. Everything was very well organ... See more
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Transaction went smoothly, goods arrived safely. They haven't been given as presents yet so unable to comment on size etc
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Rides were great. Staff were mostly positive and engaged. The ride times can be a bit short, so if you’re there on a busy day you’ll spend a lot more time queuing than riding, however we got there... See more
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Company details
- #2 of 2 best companies in Amusement Centre
Written by the company
Diggerland is the ultimate experience where children and adults alike can ride, drive and operate REAL diggers, dumpers and other full- size construction machinery. Fun for all ages from 4 (subject to height restrictions) to 40-plus, Diggerland with its 20 different rides and drives and an array of additional activities is the ideal theme park for small to large groups looking for something exciting and truly unique. Get to grips with real JCBs, take a turn on the Spindizzy, rise to lofty heights and enjoy the views on the Skyshuttle, enjoy an off-road ride on the Groundshuttle, or have a go on the Go-Karts!
Contact info
United Kingdom
- 01634 711711
- marketing@diggerland.com
- diggerland.com
4.2
Great
680 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Had an excellent time at Diggerland
Had an excellent time at Diggerland. I bought my husband an experience day as a surprise and he absolutely loved it. The instructor Bodders was brilliant and then we got access to the park which had loads there for small and big kids. Great value for money.
9 June 2024
Unprompted review
Reply from Diggerland
Hi Emily,
Thank you for your glowing 5 star review! We are pleased to hear that you had fun at our park and that your husband enjoyed his experience day. We will be sure to pass on your comments regarding Bodders.
We hope to see you back again soon.
Best wishes, Diggerland
Great family day out
We went on Saturday 8/6/24
My little boy absolutely loved it. Staff were friendly and good with the kids. Even my 11 year old girl enjoyed the day. She was really chuffed to drive a car. Didn’t think the queues were too bad either. Not too packed and plenty of picnic tables to stop and eat. Would highly recommend for a fun family day out. 👷🏼🚜🚧👷♀️
8 June 2024
Unprompted review
Reply from Diggerland
Hi Anita,
Thank you for your great 5 star review! We are pleased to hear that your children enjoyed themselves on our rides and drives, particularly our Joyrider!
We hope to see you back again soon.
Best wishes, Diggerland
I had a voucher (retirement ) for the…
I had a voucher (retirement ) for the big digger experience. Excellent teacher. Thoroughly enjoyable. The other attractions and smaller machinery were well thought out and the staff were so enthusiastic. All ages catered for. Good café and well worth the visit.
9 June 2024
Unprompted review
Reply from Diggerland
Hi Corran,
Thank you for your brilliant 5 star review! We are pleased to hear that you enjoyed your monster digger experience day as well as our theme park.
We are happy to hear that you had amazing experiences with our staff. They really are our best asset!
We hope to welcome you back again in the future.
Best wishes, Diggerland
Great Day
Went here as a day out for my sons 14th Birthday. Staff were very friendly. Excellent day out and enjoyable using all the diggers that we went on.
9 June 2024
Unprompted review
Reply from Diggerland
Hi Ian,
Thank you for your amazing 5 star review! We are pleased to hear that you chose to visit Diggerland for your son's birthday and that you all enjoyed your time with us.
It is great to know that you thought our staff were brilliant. We think that they're the best so it is great to know that you think the same.
We hope to welcome you back again soon.
Best wishes, Diggerland
Our five year old son had a ball
Our five year old son had a ball, there was so much for him to enjoy & the queues were brilliant with minimal waiting time.
9 June 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your brilliant 5 star review! We are pleased to hear that your son had fun on our rides and drives especially with little queue times.
We hope to see you again soon.
Best wishes, Diggerland
Small but plenty to do and keep the…
Small but plenty to do and keep the kids occupied. Loved the experience and so did the family. I would recommend!
9 June 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your brilliant 5 star review! We are happy to hear that you and your family had fun at Diggerland and enjoyed all of our rides and drives.
We hope to welcome you back again soon.
Best wishes, Diggerland
A lot of fun
A lot of fun. Minimal queues, lots to do for most ages. Adults and kids had fun alike. Lost one star because as we were entering I was told I had to pay for my 3 year as he was over a meter tall. However when we went on some Rides they said he wasn’t over 1m tall so couldn’t do it himself. So I was a bit annoyed at having to pay full price for him yet he wasn’t allowed to do things himself.
8 June 2024
Unprompted review
Reply from Diggerland
Hi Olga,
Thank you for taking the time to review Diggerland and for giving us 4 stars! We are happy to hear that you had fun on our rides and drives and that you enjoyed them with minimal queues.
In regards to our rides and measurements, these are in place to prioritise our guests' health and safety. We are sorry to hear that the measurements weren't consistent around the park. We will pass this onto management so that they can look into this.
Best wishes, Diggerland
Really great
Really great, different experience. Enjoyed by a 4 year old and his parents. Glad we waited until he was tall enough to be a passenger on the rides (most are over 90cm to ride). We will come back when he's tall enough to drive himself!
We appreciated:
- The small site. It is no fun carrying a child around when they get tired.
- The cafe team were a well-oiled machine! Really efficient service.
We would like:
- A few more healthy choices on the cafe menu. The only fruit available were bananas.
- The snake slide to have a jet wash.
31 May 2024
Unprompted review
Reply from Diggerland
Hi Porcelina,
Thank you for your glowing 5 star review! We are so pleased to hear that you and your 4 year old had fun on all of our rides and drives.
Thank you for your feedback and suggestions. We are always looking for ways to improve, so we will be sure to pass these on to the management team.
We hope to welcome you back again soon.
Best wishes, Diggerland
We visited the Durham park in may half…
We visited the Durham park in may half term and were surprised at how much there was to do and how much we all enjoyed it (one adult and children aged 14,9 and 8). We went on everything at least once, sometimes multiple times and never waited very long for any of the attractions. The spindizzy, driving the digger and the land rover were big favourites, however we enjoyed it all.
I really must mention that every single person working at the park that we encountered that day was a credit to the park. From the lady on reception/gift shop, to enthusiastic Andrew on the excavators, to Lauren who made it her mission to make sure my daughter was able to hook those ducks in the end. It didn't go unnoticed and wish I could remember everyones names as they all made it a very happy family day out , so many thanks to them all.
29 May 2024
Unprompted review
Reply from Diggerland
Hi Elizabeth,
Thank you for your amazing 5 star reply. We are happy to hear that you had a brilliant time at Diggerland during the May half term and enjoyed our rides with minimal queues. Spindizzy is our favourite as well!
We are beyond happy to hear that our staff made a big difference to your day. We think that they're the best so it is great to know that you think the same.
We hope to welcome you back again soon.
Best wishes, Diggerland
Disappointed
We visited on a Saturday and the park was very crowded, with long queues for all of the attractions. Also there were quite a few things that were extra e.g small diggers and dodgem cars. Our experience in the cafe was also poor: soya milk that had gone off served in tea. Ordering a hotdog, and bacon and egg baguette and being given a portion of chips instead. After much deliberations and finding our receipt we were give the correct food items and a cup of tea with fresh soya milk. We booked a weekend break especially to bring the kids. But, if we are in the area again we will sadly not be returning to Diggerland.
1 June 2024
Unprompted review
Reply from Diggerland
Hi Karen,
Thank you for taking the time to review Diggerland. We are sorry to hear that your recent visit did not live up to expectations and that you found yourselves having to queue for long period of time. Our ride queues normally average at around 15-20 minutes, so we are sorry that you waited for longer than this.
In relation to the Dig Inn cafe, this is franchised and therefore separate to Diggerland. We will be sure to pass your comments onto the management team so that they can review this.
Again, we are sorry that you were left disappointed.
Best wishes, Diggerland
Diggerland
Diggerland
The kids love going to digger land spent all day in there was loads of stuff to operate and drive and lunch was nice too
1 June 2024
Unprompted review
Reply from Diggerland
HI Nick,
Thank you for your brilliant 5 star review! We are so happy to hear that your children had a great time visiting Diggerland.
We hope to see you back again soon.
Best wishes, Diggerland
Awesome day out with all the family
Awesome day out with all the family. 2 year old obsessed with diggers, he was not disappointed!
2 June 2024
Unprompted review
Reply from Diggerland
Hi Amy,
Many thanks for your 5* review. We are pleased to hear that your day at Diggerland did not disappoint!
We hope to welcome you back again soon.
Best wishes,
Diggerland
We had a really great time here
We had a really great time here! The kids loved controlling the diggers! Plenty of activities to do. Great cafe and reasonably priced.
31 May 2024
Unprompted review
Reply from Diggerland
Hi Louise,
Thank you very much for your 5* review. We are incredibly happy to hear that you enjoyed your recent visit to our park.
We hope you choose to visit us again soon!
Best wishes,
Diggerland
Waiting time
Some rides have no time limits. Wich increses the waiting time even if the queue is short.
Thats not exeptable.
Some people ride more than others depending on the workers mode!
1 June 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for taking the time to provide us with feedback from your recent visit to Diggerland.
Please note all of our attractions do have time limits, and our marshals are provided with extensive training to ensure this is adhered to. We are sorry that you did not experience this during your visit. We will provide your feedback to all of our Management team to look into this further.
We hope this does not deter you from visiting us in the future.
Best wishes,
Diggerland
Great day out at Durham
Great rides, virtually no queuing, very friendly staff; what is there not to like? Oh, just remembered Spin Dizzy - my grandson loved it but I felt sick for ages afterwards..
2 June 2024
Unprompted review
Reply from Diggerland
Hi Mike,
Thank you for taking the time to review your recent visit to Diggerland Durham.
We are extremely happy that you enjoyed your day out, especially your grandson. We hope you choose to visit us again in the future!
Best wishes,
Diggerland
Great day out
Great day out at the Collumpton Diggerland, the whole family had a brilliant day.
Would definitely recommend and would definitely go again
2 June 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your 5* review, we are happy to hear you enjoyed the ultimate day out at Diggerland. It's fantastic to know that you would recommend us, and would visit us again.
We hope to see you soon!
Best wishes,
Diggerland
We had the best day
We had the best day! The activities available are brilliant
Our 4 year old had an amazing time but equally the adults did too! There was plenty of parking and no queues.
The music is a bit loud playing on site. I don't think it is necessary and can be a bit overwhelming.
Also I had problems charging my EV. The chargers arent compatible with all cars and some weren't working. I ended up having to charge elsewhere. But it's great you do offer this service. Despite these 2 minor things we will definitely be back as it was brilliant!!!
1 June 2024
Unprompted review
Reply from Diggerland
Hi there,
Many thanks for taking the time to leave us a review. We are incredibly pleased to hear that you had a fantastic time at our park.
Thank you for your feedback regarding our music, we will pass this onto the Management team to look into.
We are sorry that you experienced some issues with our EV chargers. Should a Manager have been made aware of the chargers not working, we would have been able to look into this for you.
We hope you choose to visit us again in the future.
Best wishes,
Diggerland
Incredible day out
Diggerland Devon was an incredible day out for a vehicle mad 5 year old and his grown ups. We went on bank holiday Monday during half-term and were very surprised to be able to book tickets the night before and surprised at how quiet it seemed once we were there, so definitely don't be put off by thinking it will be rammed! We all had a go on everything we could and spent the entire day there, leaving as the staff were. It's a fairly small site but there is so much to do and you can go on the rides and use the equipment as many times as you like. Staff are friendly, helpful and enthusiastic. There is nowhere really to shelter if it's wet, other than a small picnic room and the cafe area/shop, so I would suggest taking clothes appropriate for bad weather if that is what is forecast.
27 May 2024
Unprompted review
Reply from Diggerland
Hi Roland,
Thank you for taking the time to review your recent visit to Diggerland Devon. We are pleased to hear you enjoyed your day out with us!
We hope you choose to visit us again in the future.
Best wishes,
Diggerland
A childhood dream to operate machines…
It was a childhood dream to operate machines like these and I have waited 60 years for this opportunity.
We invited friends and we all had a great day out. The lovely staff were all helpful and cared about their customers. A great experience. We will return soon. Thanks everyone.
1 June 2024
Unprompted review
Reply from Diggerland
Hi Chris,
Thank you for a fantastic 5* review!
We are pleased to hear that we helped you achieve your childhood dream of operating machinery. We will be sure to pass on your positive comments to our staff working on the day of your visit.
We look forward to welcoming you back soon.
Best wishes,
Diggerland
Marvelous place for kids and adults
Marvelous place with a lot of activities for kids and adults. Our 5 years old enjoyed operating real diggers and loaders on his own. You can spend at least few hours there.
They pay a lot of attention to safety.
They could improve food offering. There was no healthy options. Also when busy you can expect queues as it take some time to get people on and off the machines.
2 June 2024
Unprompted review
Reply from Diggerland
HI there,
Many thanks for taking the time to leave us a glowing 5* review. We are pleased you enjoyed your recent visit to our park.
The catering establishment is franchised, and not directly related to Diggerland, however we fully understand and appreciate that this reflects on Diggerland overall. We will inform the Franchise Owner and Catering Manager of your feedback.
We hope you choose to visit us again soon!
Best wishes,
Diggerland
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