1-Star Review — DigiFinex Holding My Funds for 30+ Days My USDT withdrawal on DigiFinex has been stuck in “Processing” for over a month with no TxID ever issued. Every tim... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
LOL look at all these bad review, seriously? You lost $2000USD and decided to blame the platform lmao, go get educated on how volatile markets function. Let me do an honest review, this platform... See more
Terrible and misleading exchange. They fail to disclose the fact that the require KYC "due to a security upgrade" which forces you to change google authentication codes. That process forces you to sig... See more
Digifinex has a lot of different financial products for people like me to choose. Personally I really like their Product like the Galaxy series. If you are a crypto manic don't hesitate to use this pl... See more
Company details
Written by the company
Bitcoin Leading Global Cryptocurrency Exchange Registered sign Register: http://bit.ly/3aCQYE2
Contact info
United States
- digifinex.com
You should know
2.6
Poor
118 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scammed me out of 1500$ USD
Scam Site i put 1500$ USD doubled my money on perpetual they then would not let me withdraw so i then tried changing currencies still didnt work.. i then play margin one more time and the market for ETH from 2600 down to 600$ on a margin and they liquidate my assets.. price never dropped that day down to 600.. FAKE BOOKS.. they doctor them to take peoples money
9 June 2021
Unprompted review
Reply from Digifinex
Hi,
We are sorry that you encountered this problem. If you have any suggestions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.
Best,
Regard.
Reply from Digifinex
Hi,
We are sorry that our platform made you feel this way. If you have any suggestions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.
Best,
Regard.
Digifinex sold fake $SERO tokens
Digifinex sold me $SERO and then wouldn't let me withdraw. When I tried to sell it back the order book kept drastically lowering the price if the listed buy orders so that I couldn't never sell without losing value. Their order book is fake and at least some of the tokens are fake. Digifinex is a scam. Digifinex is run by thieves.
28 May 2021
Unprompted review
Reply from Digifinex
Hi,
We are sorry that you encountered this problem but we do have a very strict selection processes for all the tokens listing on our platform. We are a licensed platform located in Singapore and our platforms has been running since 2017. If you have any concerns or questions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.
Best,
Regard.
exchange very bad
10 May 2021
Unprompted review
Reply from Digifinex
Hi,
We are sorry that you encountered this problem. If you have any suggestions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.
Best,
Regard.
Deposits and withdrawals takes too much…
Deposits and withdrawals takes too much time (due to confirmations), in addition to, ERC-20 tokens when you withdraw, they charge withdrawal fee with $ETH (Ethereum), not with native token (as in Decentralized Exchanges).
24 March 2021
Unprompted review
Reply from Digifinex
Hi,
We are sorry that you encounter this problem. If you have any suggestions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.
Best,
Regard.
F****king Scam Exchange with Bot create…
F****king Scam Exchange with Bot create fake volume and dont allow you to buy Don't waste your time !!!
If you want to try by yourself go try buying blocknet coin, its f***king joke
3 February 2021
Unprompted review
Reply from Digifinex
Hi,
We are sorry that you encounter this problem but our trading volumes are all legitimate and real. We are a licensed platform located in Singapore and our platforms has been running since 2017. If you have any concerns or questions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.
Best,
Regard.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.