Diginrecords logo
Visit website

Diginrecords Reviews 243

•
TrustScore 5 out of 5

4.9

Record Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting that items arrive in perfect condition and are exactly as described. Many appreciate the competitive pricing and the impressive selection of music available, including rare finds. The delivery service is frequently highlighted for its speed and secure packaging, ensuring products arrive safely. However, some customers were not happy with the quality of certain products, such as a t-shirt made from cheap material or records with wrinkled inner sleeves. A few people also mentioned issues with delivery, including longer than expected times or damaged record sleeves upon arrival.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight that items are... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick, polite,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent condition of records... See more

Price

Users describe positive interactions with price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dig in Records is getting it 'right', every time!!! An amazing catalogue of genres of music across the decades. Competitive prices along with mint condition tunes. Fast delivery and quick response w... See more

Rated 5 out of 5 stars

Used Dig In records for the first time recently. Ordered two double albums and both arrived in perfect condition with no dings or creases on the covers. They used excellent quality heavy duty mailers... See more

Rated 5 out of 5 stars

I’ve made many vinyl purchases from Dig In, both new releases and pre owned. Justin and Chris are just fantastic. Passionate about music and this is infectious. Happy to provide recommendations Go... See more

Rated 5 out of 5 stars

I’ve been using Dig In Records for a couple of years now and I’m really impressed with their record stock and availability of products that suit my taste. The records I’ve purchased have are of the hi... See more

Company details

  1. #7 of 25 best companies in Record Shop

Written by the company

Online independent vinyl record and CD store based in Woking, Surrey. We stock both new and used vinyl and CDs from pre order to rare music collectables. We buy and sell records, CDs, posters and other band merch.

Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A class above the rest.

Dig in records are by far the best. I use them all the time and have never had any issues. All items ordered are dispatched rapidly and always arrive in perfect condition. Great prices and great customer care. 5 stars all the way.

28 October 2024
Rated 5 out of 5 stars

Excellent service

Managed to get a vinyl that I was having trouble finding. I ordered online and pickup from store (Woking) was simple, easy and trouble free. I will definitely use again.

28 September 2024
Rated 4 out of 5 stars

Recommended seller

I would have given 5 stars as I was pleased with the condition of the vinyl and the speed of postage however the only minus point was that both internal sleeves were torn.

30 September 2024
Rated 5 out of 5 stars

Super impressed

Super impressed. Had a few orders now and every time its been spot on.
I'm local so pickup and it's a great place to pop in to. Shame I'm always in a rush!

28 September 2024
Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Vinyl was as advertised and delivered very quickly. Will definitely use again as I found their selection, website and service exemplary.

24 September 2024
Rated 5 out of 5 stars

All in all a great experience

All in all a great experience. Everything packaged well and turned up in perfect condition. Good comms from Joe who kept me updated with the order. Will certainly use again. Thanks

30 August 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look