Digital Centric Reviews 43

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Verybad experince i paid half 700 euro to digital centric then it is transferd design centric they demand to finish the project they ask for 150 euro for website design i paid after then they ask 700... See more

Rated 1 out of 5 stars

My experience with Digital Centric was painful. They are absolutely useless. After six weeks of my pleading with EMMA to remove all pictures of models posing they were sill mostly there. Then she put... See more

Company replied

Rated 1 out of 5 stars

Absolute nightmare form day 1. Took payment and did not complete required project. Left me with a very very poor half finished website and refused to answer or reply to my calls. Seems the company has... See more

Rated 5 out of 5 stars

My wife contacted Digital Centric for Ministry Logo and designs and the job was well done. The designer by name Jack was patient and went extra miles to ensure we got exactly what we wanted. We are... See more

Company replied

Company details

  1. Advertising agency

About Digital Centric

Written by the company

Digital Centric platform is a well-regarded Irish software house that offers award-winning solutions for your online business. Our professional digital marketing services are the best in the region and globally. Our unparalleled fortes comprise web maintenance, website copywriting, content writing, SEO, logo designing, web domain & hosting, and so much more!

Contact info

2.4

Poor

TrustScore 2.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

EXTREME WARNING

EXTREME WARNING - DO NOT USE DIGITAL CENTRIC!!!

This guys are an absolute shambles. DO NOT TRUST them and DO NOT WORK with them!!!!! Ever!

Everyone one of these guys are FAKE and use fake names and aren’t who they say they are.

They use FAKE websites for some of their past clients.

Their reviews are all made up and FAKE!!

They are not REAL people in many cases and USE FAKE NAMES when contacting you.

They FAILED miserably to deliver my website on time and made a complete shambles of the SHOP element.

They also have poor ENGLISH and the attention to detail on the website was not up to standard so much so I had to correct their basic mistakes.

Many hours/weeks/months went by having to constantly harness them for an update as to when my website would be delivered.

When it was delivered (months later) it was poorly done on the back end.

Whilst I did get a website off them, I choose to I go to another company who are extremely reputable to take over my website management.

I’m love working with them and they are called 2cubed.

So, if I wasn’t clear enough DO NOT USE THESE FAKE GUYS AND NEVER EVER WORK WITH THEM.

13 July 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Dear Andrew,

I hope you are doing well, we had a thorough discussion with our web design team regarding your raised concerns and we found out that we delivered you the website project back in February’2021. We love to listen to our clients and we believe in delivering excellent web designing and development services to our local and international clients. If you wanted to make any changes in the design, you could have raised this issue within the given project deadline.

The website was designed and properly developed as per your approval and certain functionalities which you required were made by our web development team as a courtesy, regardless you paid for a simple WordPress website. Our team shared multiple revisions after your consent and finally, the project was delivered. Yet after all hard work and forth changes, you approved the website, the website was made live within the shared timeline, and it was handed over to you. Raising concerns after 5 months of the project delivery does not make any ethical sense. Our customer service will welcome your notes, you may write to us.

Kind regards,
Team Digital Centric.

Rated 1 out of 5 stars

Disgraceful company

Disgraceful company. Taking your money in the first 5 mins then send you cheap materials with spelling mistakes

9 June 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Dear Deirdre, As you know you paid us for 1 indoor poster & 1 outdoor poster, the design was shared with you and all feedback and changes that were given to us by you were done accordingly. Final artwork approval was given by you after which we sent you the order.

After receiving it you stated that there were issues with the print so we requested a picture from you so we could see if you are eligible for a reshipment or not but you did not want to send us any proof so we cannot even help you with the refund request.

This a very uncommon instance for us. If you like things to sort out send us a picture so we can take a look at what went wrong. We would love to make things right if you communicate with us. Please feel free to reach out to us here or on our contact number so we can clear this issue.

Best Regards,
Team - Digital Centric

Rated 5 out of 5 stars

Great service

I’ve used this service now twice and found it to be very good. I was dealing with Jason Whitman and found him to be very helpful and obliging

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Creative copywriting service

Got creative copywriting service at affordable price.

26 April 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Jesse,

Thank you for your business and having trust in us. It is our pleasure to work with you. Hope we met your expectations.

Team Digital Centric.

Rated 5 out of 5 stars

Digital Centric are a top company

Digital Centric are a top company. I recently had a logo designed by Jason and Derek and I could not be more satisfied! Their service is top quality and their creativity is outstanding! 5 stars!!!

15 April 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Jack,

Thank you for hiring Digital Centric. We appreciate your business, and we’ll do our best to continue to give you the kind of service you deserve.

Best,
Team Digital Centric.

Rated 4 out of 5 stars

Logo & Website Design

I worked with Jack and the team on the design of my logo and website and I am very satisfied with the outcome.

I would reccomend them, but I would also advise you get a full understanding on all the services you are buying. As someone who is not very techy I didn't understand what some of it meant which led to minor hiccups along the way.
Apart from this, the team came up with great, professional suggestions and designs, and Jack was very efficient.

Thank you

23 March 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Stephanie,

Thank you for hiring Digital Centric. We appreciate your business, and we’ll do our best to continue to give you the kind of service you deserve.

Best,
Team Digital Centric.

Rated 5 out of 5 stars

Excellent

Great work completed to the detail that I wanted, also very easy to work with, overall, I highly recommend Digital Centric

22 March 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Cian,

Thank you for hiring Digital Centric. We appreciate your business, and we’ll do our best to continue to give you the kind of service you deserve.

Best,
Team Digital Centric.

Rated 5 out of 5 stars

Thanks to Derek and team for there…

Thanks to Derek and team for there professional service and the work they put in to making sufe i was happy with the finished product/logo. I was very happy with the whole experience and i would definitely recommend to anyone looking for a professional service and logo!

24 February 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Craig,

Thank you for hiring Digital Centric. We appreciate your business, and we’ll do our best to continue to give you the kind of service you deserve.

Best,
Team Digital Centric.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, took onboard instructions and had no problem tweaking design to my satisfication

22 February 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello K.M.L,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

Excellent Affordable Service

I recently collaborated with Design Centric in creating a new company logo. The service was excellent from start to finish. They hit the nail on the head straight away, and with just a few minor tweaks required, we had our perfect logo!
I would thoroughly recommend Derek/Jack and team!

28 January 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Bernie,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

I have been working with Jack and his…

I have been working with Jack and his team in designing a logo and brochure for my business. I cannot recommend them enough they came back with more then I could have imagined. Very professional in their work and really listened to me throughout the process. I will be dealing with them in the future for any work I need done.

25 January 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Caitriona,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

I used this company for logo design and…

I used this company for logo design and I was very pleased with the prompt and professional service. The sample designs were excellent and we were able to proceed on first draft. Would recommend.

14 January 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Sarah,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

Very happy with Derek and the team

Very happy with Derek and the team who have helped me to design a logo. The turnaround was fantastic and the design team quickly understood the brief and came up with several exciting concepts. Revisions were no problem and communication throughout was excellent. I'd recommend them.

1 January 2021
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Louise,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 1 out of 5 stars

This is a scam.Dont even think of…

This is a scam.Dont even think of goving them your money. It is not an irish company, it wont do what you ask and you wont see a penny back

18 December 2020
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Stefania,

You signed up with us on November 4th, 2020, for a revamp of the website. We sent you a new look for it, to which you stated the same look and feel, due to which we redesigned the website similar to the current one.

November 10th, 2020: You approved the UI, due to which it was developed on the testing link. After that, we continued to tweak in font color and placed your services till the 24th of November.

November 24th: You then decided on a totally new design, due to which we had to discard all previous work and work again on the initial design project required extra time to be completed, which you were not willing, and we would be happy to complete and deliver the project, but you would have to extend the deadline or stick to the design you have approved.

Please feel free to reach out to us anytime, as we are always available for support.

Regards,
Digital Centric

Rated 5 out of 5 stars

Great team

Great team! I like working with this company! 5 stars

18 November 2020
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Ciprian,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

Great design team

Great design team. Fast and nice service. Recommended it 100%

16 November 2020
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Giedrius,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

Very Professional service

Derek and the team were very professional. They provided very good chose of logos. we got to our finalised logo without any fuss. Communication was very good and quick. Would recommend using this service.

28 October 2020
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Jonathan,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

Digital Centric

Derek and the team were excellent to deal with from start to finish.
They understood exactly what I needed and delivered the final project in no time.

Highly recommended.

14 October 2020
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Jerome,

We truly appreciate your business and are grateful for the trust you have placed in Digital Centric. We were privileged to have the opportunity to serve you, and we greatly value your business. Thank you for choosing us.

Team Digital Centric.

Rated 5 out of 5 stars

Excellent work

Excellent work. Derek and his team really understand the need of the client and can provide a multitude of ideas always connected with the client vision.

5 October 2020
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Raphaelle,

We look forward to continuing our relationship with you in the future, and should you have any suggestions how we can serve you better, please do not hesitate to drop us a note or call.

Our commitment to providing you the best service is our primary goal.

Team Digital Centric.

Rated 5 out of 5 stars

DESIGN REVIEW

I found Derek and his design team to be very creative, extremely helpful and patient in bringing together customised marketing material best suited to business and requirements. Thanks most sincerely for being so customer centric. I would certainly recommend to others.

14 September 2020
Unprompted review
Digital Centric logo

Reply from Digital Centric

Hello Claire,

We are pleased to see that you have availed the brand marketing services from our website. Your trust is the most precious thing for us. We will continue to improve our services and thus come up with better ideas to improve customer experience.

Thanks for sharing the feedback.

Regards,
Digital Centric

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look