Digital Download 

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Rated 1 out of 5 stars

This is, without question, one of the worst buying experiences I've ever had. I placed a small order first: Assassin's Creed Shadows Steam version (₹599). The cred... See more

Rated 1 out of 5 stars

SCAM Website SCAM People Order#1410 I buyed 007 on 2nd june 2026. Told me I will get my game in 24 hrs.. its almost 25 hrs no reply till now. Attaching their 247 customer support team(No option to... See more

Rated 5 out of 5 stars

The site is completely trustworthy and you will recieve the game which you paid for without any worries. The thing which I like the most is that you get a proper billing mail as soon as you do the pay... See more

Rated 5 out of 5 stars

Great Site to Buy Genuine Games. Totally Trustworthy and Reliable source as I recently bought COD MW 2 Reboot and got instant help and responses throughout the process of installation and received the... See more

Company details

  1. Game Shop

Written by the company

🎮 Welcome to our gaming wonderland! PC gamers should visit us. We provide high-quality, affordable games so you can play the newest games without breaking the budget. 💻


Contact info

All reviews

(137)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The support team (whatsapp and…

The support team (whatsapp and instagram) is slow. I have done three purchases at three differrent times and all the time i had to wait atleast 15mins for the steam guard code. Apart from that i love everything about it. I'd suggest you to add older games too to your catalogue, it will be amazing!

14 August 2025
Rated 1 out of 5 stars

Worst experience i want a refund but…

Worst experience i want a refund but they didn’t give me very bad response from them i will never purchase again i lost my 99rs for wallpaper engine guys don’t buy from them

2 August 2025
Digital Download logo

Reply from Digital Download

We're sorry to hear you're unhappy with your experience. However, the product was delivered as described, and full support was provided during and after setup.

As mentioned in our policy, we do not offer refunds once the delivery and setup are complete. We encourage all customers to read the product details carefully before purchasing to avoid any confusion.

We’re always here to help with genuine concerns and aim to provide a smooth experience for everyone.

Rated 4 out of 5 stars

They are very helpful I did log out my…

They are very helpful I did log out my id the reason behind my window crashing many time and I sign out account once I reinstall and download stream I asked to help me to log in account in stream they give solution and I successfuly log in ac thanks digital download you guys purchase any game by their website they will instead give you id pass once you payment done 🤗

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Bought Assassin's Creed Shadows from…

Bought Assassin's Creed Shadows from them, they did take a couple of hours to get back to me regarding a login issue, but once the customer support was online they helped me run the game without any issues.
I'm quite happy with the service.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Waste.

They have very slow and ignorant service.
I do not recommend at all. They don't reply when you have a problem, it takes them forever and ultimately being ghosted.

22 March 2025
Unprompted review
Rated 5 out of 5 stars

The site is completely trustworthy and…

The site is completely trustworthy and you will recieve the game which you paid for without any worries. The thing which I like the most is that you get a proper billing mail as soon as you do the payment and also get a detailed document later in the mail containing the steam id and password on how are you supposed to download and play the game. Their customer support is also pretty decent and they reply within 3-4 hours.

13 March 2025
Unprompted review
Rated 2 out of 5 stars

Refund Policy

Refund Policy? - More like No refund policy
The products work and they are legit. However, all the products that they sell are of shared accounts. It wasn't mentioned anywhere that they solely sell only shared accounts. I bought a steam account for Rs.100 (wallpaper engine) which had no description of it being a shared account. Also, no point in running wallpaper engine in steam offIine mode as its literally useless without the in bulit catalogues. So I asked for a refund even before logging in to the account, but the support denied refund. (Also, most games are a bit pricy than what you get from other sites (others range from 250 to 450, but I can assure that this website is atleast legit.)

Just a heads-up for anyone thinking of buying from DigitalDownloads—don’t expect a refund, no matter what. They seem to change their refund policy whenever it suits them, and when you try to get your money back, they’ll find an excuse to deny it.

I had an issue with a recent purchase where the product wasn’t as described, and despite their so-called “refund policy,” they refused to issue a refund. When I pointed out their own terms, they either ignored me or kept saying that no refunds cuz the order has been delivered. Seems like a common tactic from them.

If you’re considering buying from them, just be aware that you’re taking a risk of no refunds. I lost only Rs.100 so beware about the site

5 March 2025
Digital Download logo

Reply from Digital Download

Dear Shadow _X,

We appreciate your feedback and are sorry to hear about your experience. We strive to provide clear product descriptions and ensure our customers understand what they are purchasing. Our website does mention that we offer shared accounts for certain products, and we encourage all buyers to review product details carefully before completing a purchase.

Regarding our refund policy, as stated on our website, we are unable to issue refunds once the order has been delivered. This is in place to prevent misuse and ensure fairness to all customers. We apologize for any misunderstanding and regret that we couldn't meet your expectations in this case.

If you have any further concerns, please reach out to our support team, and we'd be happy to assist you.

Best regards,
Digital Download

Rated 1 out of 5 stars

I recently bought the Adobe Master…

I recently bought the Adobe Master Collection from this website, and let me tell you, it’s a complete SCAM. They just gave me a link to download the software, which is NOT ORIGINAL and can easily contain viruses that might damage your PC. They are selling cracked software that is freely available online, yet they charge ₹599 for it! These people are nothing but SCAMMERS. Don’t waste your money on them. They are fooling customers by pretending to sell legit products when they’re just offering free cracks. Save your money and don’t fall for their tricks. SCAMMERS, plain and simple!

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Its been a month since purchase and i…

Its been a month since purchase and i havent recieved anything
Order no. 1099
They are SCAMMERS dont buy from them

30 December 2024
Unprompted review
Digital Download logo

Reply from Digital Download

Dear MANAS,

We are sorry to hear about your experience and truly regret any inconvenience caused. Upon reviewing our system, we can confirm that your order (#1099) was successfully delivered on the purchase date, December 30, 2024.

It's possible that the delivery email may have landed in your spam or promotions folder. We kindly request you to check those folders. If you still cannot locate the email, please contact us immediately via digitaldownloads.business@gmail.com
so we can assist you further and resolve this matter to your satisfaction.

At Digital Download, we value our customers and strive to provide the best service. Rest assured, we are committed to addressing your concerns promptly.

Thank you for bringing this to our attention, and we hope to resolve this issue for you soon.

Best regards,
Digital Download Support

Rated 1 out of 5 stars

420 beware scammer

I bought ps games and ps plus subscription after few days they changed id password and not providing any solution they are not replying on WhatsApp or call so please beware
I lost my hard earned money on this website
Subscription type
Ps plus
Crounchyroll
Resident evil 4 remake

1 January 2025
Unprompted review
Digital Download logo

Reply from Digital Download

Dear Customer,

We sincerely apologize for any inconvenience you have faced and appreciate your feedback. At Digital Download, we prioritize our customers and their satisfaction above all else.

Regarding your concern, we have thoroughly checked our records and can confirm that all services, including your PS Plus subscription, Crunchyroll, and Resident Evil 4 Remake, were delivered as promised. We also provide clear instructions regarding account usage to ensure uninterrupted service.

If you encountered any issue with account access, it is essential to reach out to us immediately. We understand your frustration and assure you that our team is here to assist. Please share your order details and issue at digitaldownloads.business@gmail.com and we’ll do our best to resolve it promptly.

We remain committed to addressing your concerns and ensuring your satisfaction. We hope to work together to resolve this matter to your satisfaction.

Best regards,
Digital Download Support

Rated 1 out of 5 stars

very poor expirence

very poor expirence, though the games and Xbox pass are genuine but the account id gets blocked now and then, they will provide again a new id but the save game will get lost.... very fustrated...

6 December 2024
Unprompted review
Digital Download logo

Reply from Digital Download

Dear Saurav Dey,

We appreciate your feedback and are genuinely sorry to hear about your frustration. We understand how important it is for you to have a seamless gaming experience.

As clearly mentioned during the purchase process, the accounts provided are shared accounts, which may occasionally require a replacement due to factors beyond our control. While we strive to minimize disruptions, we understand that losing saved progress can be inconvenient.

Our team is always available to provide prompt replacements and assistance whenever needed. Please reach out to us at digitaldownloads.business@gmail.com so we can help resolve your concerns swiftly.

We thank you for acknowledging the genuineness of our products and services. Your feedback helps us improve, and we are committed to finding better solutions to enhance your experience.

Best regards,
Digital Download Support

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