Digital Turbine Reviews 211

Scamming company, i have already done what they offer to do but they won't pay me and just outright called me fraud without providing explanation or any proof. And apparently many more people also experiencing the same issues. It amazes me how they can still operate like this despite evveryone complaint

Cheating company. Avoid them, its a waste of time and money. Typical cheaters oriented on short term profit, just hit-and-run business strategy like straight from stone age cave

I was taking offer from DT to play Battle Night. They don't pay the rewards. Tried to report and contact customer service, only got a formality reply saying nothing true. To anyone who read this message, please never ever take any offers from DT. Fraud company.

Headline: Missing Rewards - Support ignoring emails (ID: 5458889)
Review: I completed the Sky Bet offer as required and provided all financial evidence (Wise statements). Support, specifically Vince, has stopped responding to my emails. This is misleading advertising and very poor service. I will report this to the ASA

I do play Hero wars: Alliance, to get some emeralds i started to play Warpath game from Digital turbin offers. I completed 6 tasks. For first 4 they gave me a rewards. For task number 5 and 6 where a reward is much bigger they didn't pay out. I did open a customer service ticket (5454884), but in one second I got an email with automated replay to check their FAQ... and that's it. No reward, no any contact with the company.

This is an absolute scam and a deliberate money grab. The company uses brazen tactics. I was completing an offer for the game MU: Dark Epoch through their Offer Wall (for currency in Hero Wars). At first, everything worked perfectly – their system successfully tracked my first, cheaper task (purchasing 60 diamonds) and granted the reward.

​Encouraged by this, I completed the most expensive tasks: buying the 1980 diamonds pack and reaching level 116. Suddenly, their system magically "stopped" tracking my progress. I contacted support, attaching indisputable proof: official Google Play receipts with order IDs, a bank statement, and in-game screenshots of my character.

​Their response? First, they claimed my installation "was not attributed to them" (which is completely illogical, since they credited me for the first step from the exact same installation!). When I pointed out this logical flaw, they blatantly rejected my ticket, automatically accusing me of using a VPN, computer emulators, and... manipulating screenshots downloaded from the internet!

​They would rather call a paying customer a fraud and ignore official Google Play evidence than pay out the owed reward. Avoid Digital Turbine Offer Wall at all costs. If an offer requires you to spend real money, they will 100% find the most ridiculous excuse to close your ticket and keep the profit.

Biggest scam company out there that doesnt reward easy tasks for customers.

Worst support, automated messages, never doing verifications & helping the user.

They deserve bankruptcy

I am extremely disappointed with the service. I completed the Mu Dark Fantasy offer (reaching level 248) in Hero Wars: Alliance, which should have rewarded me with 14,000 emeralds. I am a first-time user and completed the task well within the 30-day timeframe.
I contacted support, but received a generic automated response about "validation periods" instead of actual help. I have all the screenshots proving my level and Player ID.
It feels like a scam when you spend days on a task and get ignored by support. Please look into my case and credit the rewards. My ticket number is 5443205

tracks well

I completed one of their offers that was labeled specifically for android users, as I am a Samsung user. I didn't receive my promised reward so I contacted support only to receive automated responses, turns out there is no way to get in touch with a real person if you have questions regarding the information they want from you. A few brick walls later I get a response let me cNp what I was written: "We regret to inform you that the advertiser was not able to validate your participation in this offer.Our partner rejected your request, and you will not be rewarded for the following reason:
 Your click was not attributed to DT. You might have downloaded the app organically through PlayStore or any other Offer Wall provider" Let's double back to the earlier mention of the fact this was labeled for Android, android generally uses the playstore for downloading apps/games whatever. So yeah I would give these people negative stars if I could, Digital Turbine is nothing but a scam. Don't waste your time on these offers.

Full on scamming operation in cahoots with multiple other companies. Scams thousands though fake offers and false advertising. Absolute scum.

So I waited to hit the first milestone to ensure this company linked my account right. So then I made a purchase to hit 3 others. No payment. OK, email them since AI have the receipt, boiler plate email telling me they can not do anything? This is rebate fraud and if these tech companies want to play games, and the government wants to allow their fraud, it is time to hold employees accountable directly.

Complete ripoff and avoid if possible. They had a simple offer to register, deposit $50 and make real cash bets. I ended up betting the entire $50 over multiple bets, trying to get the reward to kick in. They told me that I didn't meet the requirements. I absolutely did and that's $50 down the drain AGAIN. AVOID

The game is great, and I've been playing it for 6 years. During this time, I've returned to it more than once. Recently, I tried to get free diamonds through their partner, DT Offer Wall. I clicked the offer, downloaded the required game, completed the conditions (reaching level 40), and received nothing.

I went back into the game to check why I hadn't received my reward and found I could no longer access the Offer Wall site. I tried to find out why. Big Blue Bubble (the developers) responded to me:

"Unfortunately, Digital Turbine handles all issues regarding the Offer Wall. It sounds like your account may no longer be eligible to view offers." (Remember this.)

I then wrote to the partners (Digital Turbine / DT Offer Wall) themselves. They replied:

"Our partner rejected your request and you will not be rewarded for the following reason:

· Your click was rejected and targeted as Fraud by the Advertiser.
· You used a VPN or a computer emulator to access the offer and simulate a device on your computer.
· You manipulated screenshots or used screenshots downloaded from the internet."

The most interesting thing is that I did not violate any rules and did not use a VPN.

After researching, I understood that I am not the only one who fell for this scheme—many others have too. Hundreds of players describe a problem identical to mine: completing a task (often the most difficult one), after which they receive a rejection for far-fetched reasons (VPN, fraud), and their real evidence is completely ignored.

Why did the offers disappear? Blocking access to offers after a dispute is a common tactic, as reported by other users. This makes further dialogue through the application impossible. So, we received nothing, while the partners get their money. And because of these partners, the game's reputation is being damaged.

Totally unprofessional. They ripped me off on 2 of my rewards I earned, and they removed all the other possible offers from being available to me. I had a similar issue with another reward company and i sent 1 screenshot that was meant for other company, then I get accused of fraud, altering screenshots and using a vpn. None of those claims are true at all whatsoever! No wonder this company has an absolute horrible review status. If it was possible to give no stars, they would in fact have a zero star rating...

Hello,
I play Hero Wars alliance, and there was a very good offer which I checks all the points, and never received the reward.
After writing several mails to the support, the only thing I got are automated mails saying that the issue is about how I used the offer, and that they will reply... eventually.
I'm still waiting for a reply one month after my first mail.
Digital turbine id is 2513675269 if you want to unlock me!
Best regards

Sometimes it works, for a short period, but often it goes wrong, not only two you end up spending your time but real money into these things but rarely see any reward. When I raised the issue of having received the reward for 100 arena wins, but not the previous reward for 50, they shut me down and now I can't get any other rewards, which sucks more do after spending 9.99 on 4 shards in game which I assume now also won't be paid out for. My digital turbine id is 2514261266 if that helps

Horrible service. If you see this name run! Digital Turbine is going to scam you.

Never got my rewards even tho they paid me the first few when it came to the 56k gems I got nothing emailed them over and over same garbage answer.

Your request 5289499 has been updated

##- Please type your reply above this line -##
Your request 5289499 has been updated.

Sean David ramsingh

28 Oct 2025, 23:09 CET

On Tue, Oct 28, 2025, 12:31 a.m. Offer Wall Advisor (DT Offer Wall) wrote:
##- Please type your reply above this line -##
Hi, Sean,

Thank you for contacting DT Offer Wall Support Team.

If you haven't received your credits yet, it means that our partner has not yet validated your participation in the offer or you are not eligible to receive them.

* Some offers have an open window (number of days) to be completed and validated by our partner.

* For Multi-rewards with several steps to complete, the same rule applies. Be patient. If you are eligible, the partner will reward you.

* Offers are available to new users only, i.e. never downloaded/installed the app before.

* The allocation of credits by our partner may take a few days before this period ends. It is not immediate.

* Please be advised that surveys require you to pass an eligibility test first before you are actually able to start completing the real survey.

We suggest you have a look at our FAQs before submitting your message:



Thank you!

Legal information:

In order for our support team to verify your order, on behalf of the app developer, DT may need to verify with the advertiser that you have completed the offer in question, as instructed, and that you are using DT's offer list from the way it has been integrated into your application. To that end, we may need to share your personal information with the relevant advertiser in order to handle your request.

Please note that DT will process any information you may share with us only in connection with your support request. To that end, DT may also share your personal information with the ad provider, which in turn may need to share it with its advertising customers so that the completed offer can be verified. By sending us screenshots proving that you have completed the offer in question, you agree that we may process your personal information that is included in your email interaction with us, and share it with advertisers for the purposes mentioned above.

DT will delete your personal information within 90 days of resolving your support request and may only retain necessary personal information related to your request for a longer period if and as required by law.

This email is a service from DT Offer Wall. Delivered by Zendesk
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Sean David ramsingh

28 Oct 2025, 05:31 CET

Did not receive gems for KOA kings of Avalon stronghold lvl 22. I boosted 5k gold to finish awhile ago hasn't registered

This email is a service from DT Offer Wall. Delivered by Zendesk
[EDW6ZP-KN914]
##- Please type your reply above this line -##
Your request 5289499 has been updated.

Sarina Meyer (DT Offer Wall)

29 Oct 2025, 05:41 CET

Hi Sean,

Thank you for contacting DT Offer Wall Support Team.

We hereby inform you that offers have an open window (30 days) to be completed.

If you haven't received your credits, it means that our partner has not yet validated your participation in the offer or you are not eligible to get them.


The allocation of credits by our partner may take a few days before this period ends.

We appreciate your understanding of the credit assignment rules.

Regards,
Sarina Meyer
DT Offer Wall Support Team

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It has been over a week. I still have not received my gems in hero wars as a reward for level 22. It seems like none of the rewards are working from digital turbine for my gems on hero wars. Its now multiple games and rewards all good within 30 days on games I was already collecting gem rewards from 15 of my 30 days in...
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Your request 5289499 has been updated.

Sean David ramsingh

1 Nov 2025, 07:06 CET

It has been over a week. I still have not received my gems in hero wars as a reward for level 22. It seems like none of the rewards are working from digital turbine for my gems on hero wars. Its now multiple games and rewards all good within 30 days on games I was already collecting gem rewards from 15 of my 30 days in...

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I hit 22 a week ago still no gems
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Your request 5289499 has been updated.

Sean David ramsingh

2 Nov 2025, 01:47 CET

I hit 22 a week ago still no gems

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Over and over without resolution.

I opened an ticket for missing reward ticket number : 5327486
I start an offer from theyr wall offer.Task 1 " complet tutorial" they give me reward for first task.I completed other 4 task but for this tasks they didnt offer any reward.They said maybe the offer expired ,but i just started so after 29 days will expire,they told me that partener didnt validate task,i contact theyr partener and everything is ok from theyr side.So,they dont want to pay.BIG,BIG SCAMERS